Residences in Haute-Provence-Pays de Banon

"We stayed three nights over Easter at Capelongue, just one day after opening for the season—and unfortunately, it showed throughout. Check-in was poorly managed. We arrived at 12:30 with a pre-confirmed early check-in, yet no one could tell us when the room would be ready. We were sent to lunch (which was good), but even at 15:10 the room was still not available. When we pointed out that Expedia listed check-in from 15:00, we were told it was actually 16:00. We were eventually given the room shortly after, but the process felt disorganised. We booked a Deluxe Terrace but were given what seemed to be one of the smallest in that category, in the older part of the hotel. No seating area as shown in photos, visible dust, and a terrace next to the parking with a loud AC unit running constantly. It’s hard not to wonder whether booking via Expedia influenced the room allocation. Service lacked consistency: pool towels not cleared or set up properly, pool water not very clean, and empty glasses left around. Basic standards were missing. On the positive side, the food was good and restaurant service attentive, and the property is visually appealing. Overall, however, the experience fell short. Would return, but not at the start of the season."

"Wonderful staff and hotel!"

"Was absolutely fantastic in every respect.Will come again."

"Very beautiful resort! "

"We had a wonderful time getting to know Gordes and the surrounding towns in Provence. House was nice layout andwith a fireplace on one side. Set away from town only a 20 minute walk into Gordes.Peaceful serine setting to unwind.Ron/Angelina"

"Fabulous hotel, food, and pool. "

"Staff was great, hotel was beautiful, room was generous "

"We had such a good time here. Giselle, our host, was delightful, helpful, caring and a good person to talk to about the house, land and adjacent area. We loved the quiet rural position, with walks into the wilderness of the Luberon from our doorstep. Although remote, the nearest village with shops is only 15 minutes away. "

"Great hotel with helpful staff and beautiful grounds. Perfect location to go enjoy a stroll to Gordes"