Nice staff and breakfast in the hotel.
And air conditioner is quite and cold.
I will come back next time.
真實旅客
於 2019 年 10 月住了 2 晚
10/10 優異
Andrew
伴侶同遊
2024年5月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is about 10 minutes by taxi out of the old Havana area, it felt safe and welcoming the minute you arrived. Yanetxy and Rosebel were most helpful and accommodating at this beautiful boutique hotel. We were given suggestions were to eat and how to stay safe while touring around Havana. They were instrumental in arranging our vintage car tour of Havana which was incredible! There is a roof top bar and a restaurant that serves amazing food. Definitely will stay here again when we come back to Cuba!
Andrew
於 2024 年 5 月住了 2 晚
10/10 優異
Francis
2024年4月19日
讚好:整潔度、職員與服務和住宿狀況
This is a five star plus boutique hotel! The staff is beyond helpful! The best hotel I have every stayed in!
Francis
於 2024 年 4 月住了 4 晚
10/10 優異
Houcine
2024年4月16日
讚好:整潔度、職員與服務和住宿狀況
Nice hotel in a nice location. Excellent service especially Yanetxy who was always ready to help. Would stay there again in a heart beat.
Houcine
於 2024 年 4 月住了 1 晚
10/10 優異
Alessia
2024年3月12日
讚好:整潔度和設施服務
Very warm welcome, perfect service and delicious breakfast! Great support with every question and wish from my side throughout the whole stay and even before. I will definitely consider to come back, next time I stay in Havana. Thanks a lot!
Alessia
於 2024 年 3 月住了 1 晚
10/10 優異
Felicia
家人同遊
2024年3月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
very good
Felicia
於 2024 年 3 月住了 3 晚
6/10 一般
Lea
家人同遊
2024年2月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good: The premises were very nice and clean and the staff very friendly.
Not good: The breakfast was not very comprehensive and the air con in one of our two rooms did not work properly. We asked for an appropriate refund but only got 10 $ off the bill, which is a joke for two out of three nights with no decent air conditioning. Also, the water in the mini bar is far too expensive!
Last not leat we were not happy with the transfer. As we had booked one of the two rooms for a whole week, we were told, there would be a pick-up from the airport included. Well, we got a lift but we had to pay 35 $ for it and were then told by the hotel that a free pick-up does not apply when the booking is via Expedia and not directly!
Lea
於 2024 年 2 月住了 3 晚
10/10 優異
agata
2024年2月22日
agata
於 2024 年 2 月住了 2 晚
10/10 優異
Michael
2023年12月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We stayed for 7 days. It was fantastic. Everybody was friendly, helpful and at any time strives to support you in every situation and make your stay a pleasant one. I highly recommend!
Michael
於 2023 年 12 月住了 6 晚
10/10 優異
Adrienne
家人同遊
2023年12月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A real gem!
This hotel is beautiful, clean and comfortable. The staff are so lovely and helpful. We really enjoyed our stay here and would recommend to anyone looking for a quiet stay in a special place with genuine staff. We stayed here with a toddler and it was great could he could play in the courtyard as we were on the ground floor suite. We were even able to rent a stroller which meant one less thing to travel with. The food was also really good. We loved our stay here and would go back again!