Our plan was to stay 4 nights with our toddler girl , but then we extended 2 more days as we didnt want to do all the way to Varadero which was already booked. staff was really nice and friendly tried their best to maintain if we have any need
and if were happy with the service , team was consist of educated, respectful and elegant people who worked there as a second job for extra income . Thanks a lot for sending us back with unforgettable moments .
Hisar
2024 年 4 月入住 3 晚
2/10 糟糕
Salvador
与配偶出行
2024年04月26日
不满意:员工和服务
Pésima atención de sus empleados
Salvador
2024 年 3 月入住 1 晚
8/10 还可以
Kiani
与家人出行
2024年04月3日
满意:员工和服务
The female manager had no experience and was not helpful at all. Could say rude at a time. The two other managers that were working at night were very friendly, kind and helpful. our last night there was no water from morning. they kept telling us in an hour will have water. At 8:00pm finally they said they are not sure if we would have water. We had no water to use the bathroom. We start looking to find another hotel. At that point after calling and long discussion they decided at 10:00pm to send us to their partner hotel.
Kiani
2024 年 3 月入住 1 晚
10/10 超赞
Saeko
与家人出行
2024年02月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
ホテルの内装もおしゃれで素敵で、スタッフの方がとてもフレンドリーで親切でした。
革命広場にも歩いていけます。
また、ハバナに来る際は宿泊したいと思います。The hotel is really artistic and I like the design of room.Hotel staff is very friendly and kind to us. I would like to stay again if we come to Havana.
I didn’t get to stay there because they contacted me and said they needed to move us to Elegancia Suites due to some issue. I said ok and it was fine.
Linda
2023 年 11 月入住 2 晚
10/10 超赞
Gursimran
2023年12月4日
Gursimran
2023 年 12 月入住 1 晚
8/10 还可以
Rita
2023年11月5日
满意:清洁度、员工和服务、住宿条件和设施
I liked the neigborhood(less tourists) and the extremely friendly staff. The rooms are spatious and clean
Some issues are still problematic in Cuba (unstable internet, toilet, breakfast, safe locker, …).