“Be careful with upgrades and extra charges at check-in, especially if you are helped by Stacy. She was very nice and friendly, but some important pricing details were not explained clearly. She upgraded us to a suite for an additional charge, which was fine, but she also added valet parking and never clearly explained that it was $45 per day. The way everything was presented made it sound like a much smaller extra cost, so the final bill was a surprise.
I would highly recommend asking detailed……
“Be careful with upgrades and extra charges at check-in, especially if you are helped by Stacy. She was very nice and friendly, but some important pricing details were not explained clearly. She upgraded us to a suite for an additional charge, which was fine, but she also added valet parking and never clearly explained that it was $45 per day. The way everything was presented made it sound like a much smaller extra cost, so the final bill was a surprise.
I would highly recommend asking detailed……
Claudia