Search Cottages in Hayes

"Pee stain on the comforter that was being hidden by the additional white piece. The audit specialist running the desk came off as rude and uninterested. The toilet stopped flushing (not that it was backed up) and I was advised that he would give me a plunger to attempt and resolve the issue and if that didn’t work I would need to wait until that evening for it to be addressed. Maybe they were short staffed. Overall it was decent, but I don’t know if it was worth what I paid per night."

"They were too late in getting room ready, it was suppose to be ready at 4:00 an we got it at 5:30pm "

"The breakfast was really good"

"I cannot express enough how grateful and thankful I am for their hospitality. I stayed for 2 months and a couple of weeks and it was a pleasure. "

"This was my first time staying at the Hilton Vacation Club, and it was excellent! The staff was incredibly friendly; it was a very private area, super safe, clean, and beautiful. Everything is incredibly convenient; you can simply text a number if you need more towels. Each "room" is basically an entire apartment in which you get to yourself. We were upgraded to a two-bedroom suite for free upon arrival. Checkout is also super easy; just drop your keys in the box on the way out the gate. Would recommend a thousand times over!"

"Very friendly staff, great amenities."

"The pool clean but the hot lukewarm. Staff had it set at 85 degrees and wouldn't turn up the temperature. The building structure of the hotel had cracks and wood window frames falling apart or missing. Breakfast was bagels, cereal and muffins. Our toilets in both rooms worked only half the time. I had to find a plunger to unclog the toilet. At check-in the desk person tried charging my cc twice and wasn't going to give us our rooms. I prepaid for 2 rooms. Overall visit 1.5 stars."

"Room pretty clean but I don’t think my sheets were fresh! They looked clean but they did not smell that way. They had a faint odor. The elevator smelled of dog on the day I left and that was a big turn off. "

"Didnt get to use many amenities but the whole facilities were beautiful "