Everything is very good, the staff is super nice. The disadvantages of this hotel would be there is no elevator (so will have to carry luggage on the stairs) and the shower head is a bit too old and not clean.
真实旅客
10/10 超赞
GUO
2017 年 2 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
great location in the old city. comfort and easy to find. close to the most of views of the old city.
GUO
6/10 一般
真实旅客
2017 年 1 月 29 日
满意:员工和服务
要爬樓梯,有重的行李箱不合適。很舊。早餐服務很好
真实旅客
8/10 还可以
James
与家人出行
2025 年 7 月 4 日
Quaint, older hotel right in the heart of the cathedral square. Great service. Room had a lot of space. Clean and comfortable. Solid breakfast included. No air conditioning, but a big fan and all of the windows opened to allow a lot of cool air. Some street noise later into the summer nights, which I liked. No lift. Had to port luggage up stairs. No PSD ports, so just use an adapter.
James
2025 年 7 月入住 1 晚
10/10 超赞
Xiaoqin
2025 年 6 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is very conveniently located at the corner of the marketplace, the center of Heidelberg. It is also right next to the beautiful bridge that pedestrian could walk on and have a great view of the city and the castle. The staff is very friendly and professional and courteous. Our room has a nice size and many windows for natural breeze and air. It also includes the decent quality breakfast, which is very convenient. The only challenge is for the Uber driver to pick us up. We called an Uber to pick us up to the train station, it took the Uber driver a long time to find us. We had to cancel one order Uber driver prior because he couldn’t find us.
Xiaoqin
2025 年 6 月入住 1 晚
10/10 超赞
Gary
与家人出行
2025 年 5 月 22 日
满意:清洁度、服务设施、住宿条件和设施
Great location. Very friendly people. The rooms were nice. I would definitely recommend this hotel.
Gary
2025 年 5 月入住 1 晚
8/10 还可以
Dan
2025 年 5 月 14 日
满意:员工和服务,清洁度
Every thing is worth the price except the noise of the outside, the group of the youth chated in a loud noise until the midnight. It could be occasionally happened.
Dan
2025 年 5 月入住 1 晚
10/10 超赞
Janet
团体旅客
2025 年 4 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
This hotel was perfectly located between the castle and the bridge, on the Marktplatz. The staff was wonderful, helping us to find the parking garages and restaurants. We would stay there again. Beautiful city!
Janet
2025 年 4 月入住 1 晚
8/10 还可以
Marko
2025 年 3 月 18 日
满意:员工和服务,清洁度
Tolle Lage mitten in der Altstadt!
Insgesamt war das Hotel und auch das Zimmer sauber, das Zimmer kann aber eine kleine Renovierung gebrauchen. Die Lage des Hotels mitten in der Altstadt ist super! Das Personal war sehr freundlich und hilfsbereit. Auch das Frühstück war in Ordnung, es gab Kaffee, Säfte, Joghurt und auch Früchte. Allen in Allem ein guter Aufenthalt.
Marko
2025 年 2 月入住 4 晚
10/10 超赞
Christophe
与配偶出行
2025 年 3 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hôtel très propre, bonne literie et petit déjeuner complet.
Dommage qu'il n'y ai pas de parking prive mais néanmoins parkings publics a proximité
Christophe
2025 年 3 月入住 2 晚
6/10 一般
Margrit
与配偶出行
2025 年 3 月 4 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Die Dusche ist ein Sanierungsfall.
Margrit
2025 年 3 月入住 1 晚
4/10 很差
Lori
2025 年 2 月 23 日
不满意:住宿条件和设施
The location was great, except it was on the corner of a busy restaurant and bar area, loud music and people all night, so not much sleep. The room was clean, except for a lot of stains on the carpeting. They need to start the breakfast earlier, most places start at 6:30 or 7:00. This place not until 8:00, we had an early flight so we missed out on breakfast. The Korean restaurant next door was good.
Lori
2025 年 2 月入住 1 晚
10/10 超赞
michael
与家人出行
2025 年 2 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
michael
2025 年 2 月入住 2 晚
10/10 超赞
Olaf Stephan
2025 年 2 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Gutes Hotel mit einem sehr guten Frühstück
Olaf Stephan
2025 年 2 月入住 1 晚
6/10 一般
Greg
与家人出行
2025 年 1 月 26 日
满意:员工和服务,清洁度
Old World Charm-For Better or Worse
Hotel Am Rathaus has old European charm which is to say small rooms, no elevators but great staff and breakfast. It was very noisy at night since Heidelberg is a university town and they like to party. Pretty much right outside the window. Parking is a quarter mile away and you have to drag luggage from there or nearest street access a block away. That would be over cobblestone too. The facility itself is charming and you can imagine Mark Twain staying there 150 years ago. Maybe during summer break.
Greg
2025 年 1 月入住 2 晚
8/10 还可以
Sebastian
与配偶出行
2025 年 1 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Gut gelegenes Hotel mit freundlichem Personal. Die Einrichtung ist in Recht gutem Zustand, könnte aber eine Renovierung vertragen.
Sebastian
2025 年 1 月入住 1 晚
6/10 一般
laura
2025 年 1 月 3 日
不满意:住宿条件和设施
I gave this hotel an average rating based on the location of the hotel and the wonderful staff members. We had a problem with our heat and someone addressed this immediately.
The biggest down side is that there is no elevator. Thank heaven I had two strong able bodied children that could haul large bags up winding steps. They were not to happy. Please be prepared. A lot of things were outdated or could used to be fixed. These were small items and we were there only one night.
laura
2024 年 12 月入住 1 晚
10/10 超赞
Gabriele
2024 年 12 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Gabriele
2024 年 12 月入住 1 晚
10/10 超赞
Patricia
2024 年 12 月 19 日
Patricia
2024 年 12 月入住 2 晚
8/10 还可以
Jon
2024 年 12 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Great. Location
Jon
2024 年 12 月入住 1 晚
10/10 超赞
Loretta
2024 年 11 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a great location with friendly staff in the old town. It s in old town so it is an older building but the room was spacious and clean. Heidelberg is also a unversity town so expect to hear the students socializing in the later evening. We felt very safe when we were out.
Loretta
2024 年 11 月入住 3 晚
10/10 超赞
Per Jonas
商务旅客
2024 年 11 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Trevligt hotell
Superbra läge mitt i Altstadt. Massor av trevliga restauranger och pubar, livlig och trevligt.
Typiskt tyskt rum med skön säng. Ok men lite spartansk frukost
Per Jonas
2024 年 11 月入住 2 晚
8/10 还可以
Conny
2024 年 10 月 26 日
Conny
2024 年 10 月入住 3 晚
8/10 还可以
Tanja
商务旅客
2024 年 10 月 11 日
满意:员工和服务,清洁度
Das Mobiliar ist schon etwas in die Jahre gekommenber aber die Lage ist hervorragend und das Personal ist extrem freundlich und zuvorkommend.