Helena Hotel with Pool

"Entrance doors broken."

"Hot tub was out of order. Blood on the head board, disgusting fan, none of the surfaces were wiped down. The fridge was dirty. Shower had hair in it. The staff don’t say hello or acknowledge you when you walk in. "

"Wonderful check in experience "

"The room we stayed in had mold in ceiling vent in the bathroom. The refrigerator did not work "

"Good selection for breakfast,and helpful staff."

"Nice hotel!"

"I cannot say enough awful things about the experience with the man who checked me in. Was easily the second worst experience I’ve had. He was dirty, dress shirt untucked and unbuttoned at the bottom, did not welcome us and instead stated “you here to check in?” He didn’t stand up from his chair behind the desk. Every bit of his demeanor was unwelcoming and like he was miserable with his job. It was not busy when I checked in but was later with several volleyball families arriving due to the large tournament over the weekend. Picture tons of kids everywhere and all wanting to swim. My son and his friends had fun in the pool. However- they had no towels and their dryer was broke. The TV’s only have live tv and no ability to sign into your own apps like Netflix, Hulu, etc. had I know that it would’ve impacted my decision to bring two boys for a birthday celebration to this establishment. "

"I have 5 kids 4 of which are in travel sports, my husband travels for work, we both are also world travelers and I have never had anything stolen from my suitcase until now. The crazy thing is something told me in my head to take pictures of my suitcase’s belongings and I pushed it to the side, I’ve should have went with my gut! We were gone most of the day for a volleyball tournament, during that time my $200 Veja shoes were stolen from underneath my laundry bag. The housekeeper says she didn’t do it which honestly I believe her but she also had two other girls with her. Either housekeeping or maintenance stole my shoes! I got very bad vibes checking in and again should’ve went with my gut! Do yourself a favor and do not stay here and if you do lock up your stuff! Staff is not friendly either, there’s much better hotels in Helena!"

"Parking safe and easy. "