The room itself was great, only thing is could have had an extra bottle of shower gel. However the main issue was the door, the key needs to be inserted at a specific angle and turned very specifically. If not, you risk being locked out & waiting for help. Thankfully we only stayed one night. This is not a new thing, previous reviews have mentioned as well. No 24/7 reception in case u go out and get locked out. Emergency number available but we were asked "what did you do to the door". Anyway, if this is an issue for you, please find alternate hotels to stay in