海兰兹兰奇镇高尔夫酒店 | 每晚可HK$1,043 起

“We booked there and breakfast was included. Then the staff said that breakfast was not included when booking through a third party. Also, the curtains in the room could not be closed, so we could not sleep at noon because it was too bright. In addition, the water in the bathtub did not flow. The next day when we checked out, we asked the counter staff if the two bottles of water were free. He said it was not free and one bottle cost $3. Then I was going to take it back to the room, but he said……

“We arrived at the property and were given our card keys. When we got to the room, neither my key nor my husband's key worked. We got another set, same outcome. Three tries and we finally got in the room. The bathroom light/fan did not work. They sent up someone to fix it, but it still didn't work. We needed to extend our stay for one night and I was told I could stay in the same room. But when it came to it, we were told we had to change rooms. I was charged $150 twice for security. As of this……

“Very good”

“Spacious room, clean facilities, good breakfast. Our room had an... interesting layout”

“It's so dirty”

“The hotel was hot everyday. Asked for a fan to be brought up and never was. We also asked for room service to clean our room and provided new towels and all they did was bring towels and place them on the bed. Will never stay here again”