They overbooked the hotel and didn't have a room available for us
Terrible service and they send us to another hotel and didn't offer a refund
Juan
2024 年 6 月入住 1 晚
10/10 超赞
Glenn
2024年05月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It is a nice hometel, have stayed here several times in the past. The staff is very friendly.
Glenn
2024 年 5 月入住 1 晚
8/10 还可以
JUDITH
2024年05月22日
满意:清洁度、员工和服务、住宿条件和设施
JUDITH
2024 年 5 月入住 1 晚
6/10 一般
Megan
2024年05月21日
满意:员工和服务,清洁度
Megan
2024 年 5 月入住 2 晚
10/10 超赞
Ashley
与配偶出行
2024年05月7日
The staff was wonderful and very friendly. Room, lobby and breakfast area were clean and well kept. I felt safe in the area.
Ashley
2024 年 5 月入住 5 晚
8/10 还可以
Ogochukwu
2024年05月1日
Ogochukwu
2024 年 2 月入住 1 晚
8/10 还可以
Jackie
2024年04月29日
满意:清洁度
Very convenient and friendly staff
Jackie
2024 年 4 月入住 2 晚
2/10 糟糕
Tammy
与家人出行
2024年04月28日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
This has been our favorite hotel when visiting Denver for the past 17 years, until checking in tonight. We were not silent walking in. My husband stood at the desk for over 5 minutes. Tom was the only one working, probably because it was 8 pm. He was turned around behind the desk filling the cooler. He never turned around to check if anyone was waiting. Finally when I said “excuse me”. He didn’t smile, laugh, apologize for being so distracted…instead he made us feel like we were inconveniencing him! We will not return, because of his attitude. Tom should not work the front desk if he doesn’t have customer service skills!