预订恩格尔伍德酒店宾馆住宿限时优惠

“The front desk service is very good and very sweet”

“挺好的”

“We lived the location, and the hotel activities! Shuffle board, wall scrabble, and outdoor activity rental. ”

“Staff didn't welcome me when I came in and I was the only one customer present. I waited around 5 mins to let him finished his stuff, then just gave me the room card, I had to ask "which floor and where's the elevator?". The room door was VERY noisy, especially in the very early morning. Couldn't sleep well because of the noise. The room was clean and new, but breakfast just okay. I booked 4 hotels from Expedia, this is the only one couldn't issue the receipt for me. Asked me to request……

“Staff were very kind and accommodating.”

“Good”

“All good. Gal at front desk at 8 pm was on top of her game !”

“Clean area and nice staff”

“Showed up to “we see your reservation but we don’t have a room.” At 7pm no call no message prior to arriving. Refused to refund wouldn’t answer the phone for Expedia to give me a refund so I can book another room last minute. Took 2 days to answer the phone and finally was able to receive a refund. Staff at desk were so rude and showed no remorse or respect to someone who was stressed and calm about needing a refund to get a room and a refund. ”

“早餐丰盛，位置便利，很安静”

“Good”