Tried calling to let them know I will be coming in late. No one answered the phone... straight to voicemail and mailbox full. Drove to location indicated by Expedia and the place did not exist. No one one was there! Just a dirt road to the middle of nowhere. No signs. No lights. Weird. Very very weird. I’ll be requesting a refund.
Brent
2020 年 10 月入住 1 晚
2/10 糟糕
Sara
2020年10月18日
不满意:客房舒适度,清洁度
dont book here
This place has closed down. Was left in a very dangerous situation.... in a town I’ve never been to with no place to stay. Over a week later and I’m still trying to get my refund
Sara
2020 年 10 月入住 5 晚
2/10 糟糕
Ryan,San Diego, ca
团体旅客
2020年10月15日
不满意:清洁度、服务设施、住宿条件和设施
The place doesn’t exist anymore. They would never answer phone calls. Got there and nothing in sight besides an old tint and the remains of what was a glamping spot.
Ryan
2020 年 10 月入住 1 晚
2/10 糟糕
Alaric
2020年10月15日
不满意:客房舒适度,清洁度
Does this place still exist?
Emailed a few days in advance. No response. Called the day of it went to voice mail and box was full.
However! Hotels.com was wonderful and found us a new place!!
Alaric
2020 年 10 月入住 1 晚
2/10 糟糕
真实旅客
与配偶出行
2020年10月10日
不满意:清洁度、服务设施、住宿条件和设施
We planned a trip to Zion National Park . Our plans were to stay there Friday & Saturday night , but when we tried to call to check in nobody answered the phone . So I texted the number and the person responded that the campground was closed . At this point we are in southern Utah with nowhere to stay after checking out at the Wildflower resort ( a beautiful resort ) . I am still working on a refund from Expedia a week later ... Wouldn't recommend going through the same hassle we did ...
真实旅客
2020 年 10 月入住 2 晚
2/10 糟糕
真实旅客
团体旅客
2020年10月7日
不满意:客房舒适度,清洁度
SCAM: Site doesn't exist - Save yourself!
100% SCAM. As others have said on the reviews (both here and other sites), this "glamping site" DOES NOT EXIST and Hotels.com is complicit in the deception to its members. How can you let this happen?! Send a representative to the site, if you're so distrustful of your members, and see for yourself.
My friend and I were put in a very dangerous position, being left in the middle or nowhere in the middle of the night with limited cell phone reception. We encountered a group of men that were camping on their own on this abandoned site (which is what they described it as). It was unsafe and irresponsible to put us in this situation and for Hotels.com to still have this place up as a legitimate site. Absolutely unacceptable - this merits reporting to corresponding authorities.
真实旅客
2020 年 10 月入住 1 晚
2/10 糟糕
Jose,las Vegas
与家人出行
2020年10月4日
不满意:住宿条件和设施,服务设施
It was a totally scam, the place doesn't exist anymore as it looks in the pictures
Jose
2020 年 10 月入住 1 晚
2/10 糟糕
真实旅客
2020年09月12日
真实旅客
2020 年 9 月入住 3 晚
2/10 糟糕
Arthur
2020年09月11日
不满意:客房舒适度,清洁度
HORRIBLE
DO NOT BOOK THIS “GLAMPING” accommodation. Where do I even begin? If I could give zero stars I would but that’s not possible so I will give them one star. To begin off, the confirmation email I received from Hotels.com included an instruction from the host informing you that you need to contact the host directly to arrange check in. I contacted the host directly through phone calls and emails for multiple days, several days before my check-in date & the host NEVER replied. Everytime I called the number provided by the host it either went straight to voicemail or nobody answered. On the day of our check-in we arrived at the address included on the confirmation email & we could NOT even find the site because there were no signs whatsoever or any staff to greet you. We eventually had to stay at another campsite that was nearby that provided FREE first-come, first-served camping sites. I cannot believe Hotels.com allows a property to advertise their “services” this way, I will be filing a claim with my credit card company & I will also cease to book any hotels from this site in the future.