外观

关于基洛广岛共享酒店的点评

3 out of 5
基洛广岛共享酒店
3-21 Mikawacho, Naka, Hiroshima, Hiroshima

点评

9.2

非常棒

10 分 - 超赞。117 条好评,共有 166 条点评" "
8 分 - 还可以。33 条好评,共有 166 条点评" "
6 分 - 一般。13 条好评,共有 166 条点评" "
4 分 - 很差。3 条好评,共有 166 条点评" "
2 分 - 糟糕。0 条好评,共有 166 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

9.2/10

服务设施

9.2/10

住宿条件和设施

8.8/10

环保

点评

8/10 还可以

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
非常適合拍照打卡的旅館,設計很美、餐廳很美、浴廁分離很棒,唯獨床墊不太好睡
2021 年 4 月入住 1 晚
KIRO HIROSHIMA 于 2021年04月14日 的回复
Thank you very much for having stayed at KIRO hiroshima, and taking the time to write a review about your recent stay. I am thrilled to hear that you have enjoyed staying here, especially the design of THE POOLSIDE. We regret that the mattress was not good enough for what you have expected. Thank you very much for your constructive feedback, we take your points to our consideration to improve the situation. We hope to have an opportunity to welcome you back on your future travel to Hiroshima.

10/10 超赞

Yan-Fu

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
nice and clean. Receptionists are friendly. Close to shopping center. overall, pretty good.
2020 年 1 月入住 5 晚
KIRO Hiroshima 于 2020年01月31日 的回复
Thank you for staying with us, we are very glad to hear your comment. We are looking forward to seeing you again in our hotel, thank you very much.

6/10 一般

KAI SHUT

与家人出行
不满意:客房舒适度,住宿条件和设施
三人房住的太不舒服,末一值得稱讚的是共用廚房,干淨、寬敞。
2019 年 11 月入住 2 晚
KIRO HIROSHIMA 于 2019年11月29日 的回复
Thank you for your staying with us at this time. We will use your comment as reference from now on. We are looking forward to seeing you again in Hiroshima.

10/10 超赞

YUNSHAN

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
大推!
環境很讚房間很棒,浴室乾淨!讚讚大推!
2019 年 11 月入住 2 晚
KIRO HIROSHIMA 于 2019年11月27日 的回复
Thank you for booking. I'm really happy you high score. Visit us again, please.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 9 月入住 5 晚
THE SHARE HOTELS KIRO Hiroshima 于 2019年10月8日 的回复
Thank you for staying at KIRO Hiroshima. The staff are very happy that you liked our service and we will continue to do our best! We hope you had a great stay with us and we look forward to seeing you again.

8/10 还可以

SEIKO

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
とても便利な立地でした。 アンケートに答えたらオリジナルトートバッグ(薄手)を頂けました。
2024 年 2 月入住 1 晚

10/10 超赞

りか

满意:清洁度、员工和服务、服务设施、住宿条件和设施
近くに、コンビニや飲食店がたくさんあって立地が良かったです。ホテルの方の対応も良かったです
2024 年 2 月入住 1 晚

6/10 一般

Daniel

与家人出行
不满意:员工和服务
The rooms were not too bad
2024 年 1 月入住 1 晚
KIRO HIROSHIMA 于 2024年04月23日 的回复
Thank you very much for choosing our hotel.Please stop by again when you are in the neighborhood.

6/10 一般

Yuki

与家人及幼儿出行
トイレとお風呂が別で良かった。
2023 年 12 月入住 1 晚

10/10 超赞

てつや

2023 年 12 月入住 1 晚

10/10 超赞

Emmanuel

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 11 月入住 1 晚

8/10 还可以

akemi

与家人出行
满意:清洁度、服务设施、住宿条件和设施
シンプルで、綺麗なホテルでした。
2023 年 12 月入住 1 晚

10/10 超赞

Debra

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome, loved it...cant recommend more highly. Kiro is ideally located and in our opinion a boutique property, don't hesitate to give this hotel a try.
2023 年 12 月入住 2 晚
KIRO HIROSHIMA 于 2024年04月23日 的回复
Thank you very much for choosing our hotel.We truly appreciate your compliments.Please stop by again when you are in the neighborhood.

10/10 超赞

HENRY

2023 年 12 月入住 1 晚

10/10 超赞

Nao

2023 年 11 月入住 2 晚

10/10 超赞

Fannie

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I really loved the vibe of this property and the poolside deck, it was very artsy and the personnel was super helpful! I will say the room we were staying in was tiny and the bathroom impractical, but the rest of the hotel made it for it.
2023 年 11 月入住 2 晚
KIRO Hiroshima 于 2023年12月3日 的回复
Thank you very much for choosing our hotel.We truly appreciate your compliments.Please stop by again when you are in the neighborhood.

4/10 很差

真实旅客

与家人出行
不满意:清洁度、住宿条件和设施、客房舒适度
For dyrt til hvad du får - men god beliggenhed
Udmærket personale, et godt område, og pænt størrelse værelse. Til gengæld var rengøring mangelfuld. Noget der skulle ligne en futonmadras var blot en flad måtte. Helt forfærdelig. Og så er der udluftning lige udenfor vinduet. Fra et spisested lige under. Nøøøj hvor der stank hver aften i rummet. Overall. Dont go there
2023 年 11 月入住 4 晚
Manager 于 2023年11月19日 的回复
Dear ContributorThank you for staying at our hotel for 4 nights. We are very honored that you have chosen KIRO Hiroshima as the place to spend your precious time during your trip to Hiroshima.Thank you also for your compliments on our staff, location and room size.On the other hand, I, as the manager of KIRO Hiroshima, would like to apologize for the lack of comfort in the room environment.We will take your comments to heart and provide feedback to our cleaning team for improvement.Thank you very much for taking the time to share with us something that was difficult for you to say.I hope to see you again.Sincerely yoursKIRO Hiroshima Manager

6/10 一般

Andrea

不满意:清洁度、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚
KIRO Hiroshima 于 2023年12月3日 的回复
Thank you very much for choosing our hotel. Please stop by again when you are in the neighborhood.

6/10 一般

真实旅客

与家人出行
满意:客房舒适度
Not the best
I was not impressed by this hotel. It felt more like a hostel than a hotel, with bunk beds in the room. I also didn't like the alley where the hotel was located, as it felt a bit dark and unsafe. Cleanliness was also the worst I've experienced in Japan (though still not bad) with some random stains on the furniture, which itself seemed a bit dated. However, the beds were comfortable, the bathroom was clean, and I found the availability of a shared kitchen very convenient, especially because breakfast was just absolutely the worst (a pancake with cheesy eggs and ice cold orange juice). Transportation was about a 10-15 minute walk, so the location was OK.
2023 年 10 月入住 2 晚
Manager 于 2023年11月13日 的回复
Dear Contributor.Thank you very much for choosing KIRO from amongst many hotels.We regret that we could not satisfy you overall.We take your comments about the breakfast in particular very seriously and will take them into consideration when improving our service in the future.We thank you for taking the time to express your concerns.Yours sincerelyKIRO HIROSHIMA Manager

8/10 还可以

Tim

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place, but wifi mostly not working
2023 年 11 月入住 2 晚
KIRO HIROSHIMA 于 2023年11月13日 的回复
Thank you very much for using our hotel this time.Thank you for your review.We hope you had a relaxing time during your stay.We apologize for any inconvenience caused regarding the communication line.We will continue to improve based on customer feedback.KIRO Hiroshima

4/10 很差

Arne

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施
Schimmel an den Fenstern, geuenhafter Check-In-Prozedur und völlig in die Jahre gekommenes Hotel. Die guten Bewertungen sind nicht nachvollziehbar, das Frühstück das schlechteste, dass wir in 3 Wochen Japan bisher hatten. Leider nicht zu empfehlen.
2023 年 11 月入住 2 晚
Manager 于 2023年11月13日 的回复
Dear Contributor.Thank you for your stay at our hotel.We apologise for not providing you with a clean room environment and for not providing you with a smooth start to your stay.We also take your comments about the breakfast very seriously and will take them into consideration when improving our services in the future.We thank you for taking the time to express your concerns.Yours sincerelyKIRO HIROSHIMA Manager

4/10 很差

真实旅客

满意:员工和服务
不满意:清洁度
Good location but room leaves much to be desired.
The hotel is centrally located. The loft in the room is made out of cheap wood and the beds are very firm. Plus, there were long hairs in the bed and bathroom (we both have short hair). The staff is very nice however
2023 年 10 月入住 1 晚
KIRO HIROSHIMA Manager 于 2023年11月10日 的回复
Dear Contributor.Thank you very much for your stay at KIRO Hiroshima.Thank you also for your cooperation in posting this review.We are very sorry that we could not provide you with a comfortable room regarding the inadequate cleaning of your room. We will share this information with our cleaning staff and work to prevent a recurrence.Thank you for your compliments about our hotel staff. Please feel free to inform the front desk staff if you notice anything on your next visit, as you did this time. We will help you to solve the problem.We look forward to seeing you again.Yours sincerely

10/10 超赞

FUKUOKA

与家人出行
满意:清洁度、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
KIRO HIROSHIMA 于 2023年11月7日 的回复
Thank you very much for choosing our hotel.

10/10 超赞

Eva

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location. Very clean room. Many restaurants around. Highly recommend.
2023 年 10 月入住 4 晚
KIRO Hiroshima 于 2023年12月3日 的回复
Thank you very much for choosing our hotel. Our entire staff will continue to make every effort to ensure that your trip was a wonderful one. Please stop by again when you are in the neighborhood.

10/10 超赞

Claire

满意:清洁度、员工和服务、服务设施、住宿条件和设施
A very special place in the very heart of Hiroshima ! Every major attraction can be reached by feet (the bomb Dome, the Peace Park, the castle, the Shukkei-en garden) and the hotel is very close to who dork street and its many shops and restaurants. The hotel is unusual with its concrete decorations, yet beautiful, and the personal very helpful and friendly (and English-speaking !) The breakfast is simple but good, the Japanese-style room is large and pleasant. The perfect place to discover Hiroshima, will definitely come back !
2023 年 10 月入住 4 晚
Manager 于 2023年10月28日 的回复
Dear ContributorThank you for choosing to stay at KIRO Hiroshima from among many hotels.We are glad to hear that you enjoyed your stay in Hiroshima.We are also very honored to receive a perfect score in all categories.Our entire staff will strive to grow in service and evolve in charm and we look forward to seeing you again.Sincerely yoursKIRO HIROSHIMAManager

10/10 超赞

Sarah

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 3 晚
KIRO 広島 于 2023年11月3日 的回复
Thank you very much for choosing our hotel.

10/10 超赞

Erik

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The staff was very nice and helpful. They helped me book a taxi to the station very fast. The breakfast was great, and laundromat very useful. Overall really great.
2023 年 10 月入住 1 晚
KIRO HIROSHIMA 于 2023年10月21日 的回复
Thank you very much for choosing our hotel.We are very honoured to receive your overall compliments. We will continue to strive to make your trip a wonderful experience. Please do not hesitate to stop by again when you are in the neighbourhood.

6/10 一般

Aaron

满意:住宿条件和设施,清洁度
不满意:客房舒适度
Bad beds if you like soft
As a place to stay it was very good size. Unfortunately this doesn’t equate to quality. Beds and pillows have been the worst I’ve experienced in Japan. Like sleeping on concrete along with the pillow.
2023 年 10 月入住 2 晚
KIRO HIROSHIMA 于 2023年10月21日 的回复
Thank you very much for choosing our hotel. We are very sorry for the inconvenience caused by the bed and pillows in your room. We will make every effort to improve the situation so that everyone can enjoy a more comfortable stay.

6/10 一般

Paul

满意:员工和服务,清洁度
Location is very good. Some issues with room design with inconvenient steps up into the bath room and toilet. Based on booking site info was expecting a desk in the room
2023 年 10 月入住 3 晚
KIRO HIROSHIMA 于 2023年10月7日 的回复
Thank you very much for choosing KIRO Hiroshima from among many hotels. We are honored that you took time out of your busy schedule to write this review and provide us with your valuable feedback. We are very pleased to hear your compliments about our location. We hope you had a relaxing stay with us. We hope that your stay in Hiroshima was a memorable one. On the other hand, we are very sorry for the inconvenience caused by the structure of your room. There is a desk in your room, but it is not high enough to work at. We will make every effort to make your stay more comfortable the next time you visit Hiroshima. Thank you very much for staying with us. KIRO HIROSHIMA Saya Shinkawa

10/10 超赞

Luisa

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic!
We loved this hotel! The location was fantastic, with great food and shopping options around the corner, and quite central to attractions. We couldn't walk to the hotel from Hiroshima station with our suitcases, but a taxi was only about Y1500, and once we were settled everything was accessible on foot. Our room was beautiful, very quiet, and had a good amount of floor space (in Japanese terms). The bathroom was also spacious and had a good sized bath and shower. We appreciated the ammenities bar in the lobby, where we could access whatever we needed - very eco-friendly by reducing unneeded waste. The hotel staff were welcoming, friendly and extremely helpful. We appreciated their English skills in helping us settle in and access the local area with tips and ideas. We didn't try the breakfast, but the Poolside bar was beautiful and full of sunshine. The communal kitchen was available and never seemed busy. I would highly recommend this hotel to friends visiting Hiroshima.
2023 年 9 月入住 2 晚
Manager 于 2023年10月3日 的回复
Dear ContributorThank you very much for your stay at our hotel, we are glad to know that you enjoyed your stay at KIRO.We are very honored that you share our hotel concept and appreciate your compliments about our staff.We would be honored if you would visit us again when you come to Hiroshima.We look forward to seeing you again as we strive for further service improvement and staff growth.Sincerely yoursKIRO HiroshimaManager

10/10 超赞

Michael

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were very helpful and organised multiple transportation for us
2023 年 9 月入住 1 晚
KIRO Hiroshima 于 2023年09月26日 的回复
Thank you for choosing our hotel.Thank you for your compliments about our staff. We are very honored.We hope your trip to Hiroshima was a memorable one.Please stop by again when you visit us again.

10/10 超赞

Paul

满意:清洁度、员工和服务、住宿条件和设施
Great location
2023 年 9 月入住 1 晚
KIRO 広島 于 2023年09月17日 的回复
Thank you for choosing KIRO HIROSHIMA among many hotels.We are very honored to have received a perfect score in this submission. We are glad that your stay in Hiroshima was a wonderful memory for you.We will work hard to improve our staff and services so that you will come to Hiroshima again sometime in the future.We look forward to seeing you again.KIRO HIROSHIMA

10/10 超赞

Mrs A M

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stylish industrial vibe with great service
An absolutely beautiful hotel tucked away behind a main street in the centre of things. Comfortable, stylish and excellent service. The lounge area in the old swimming pool is lovely, and a nice alternative space (the kitchen area was also really useful).
2023 年 8 月入住 2 晚
Manager 于 2023年09月15日 的回复
Dear ContributorThank you for choosing KIRO HIROSHIMA among many hotels.We are very honored to have received a perfect score in this submission. We are glad that your stay in Hiroshima was a wonderful memory for you.We will work hard to improve our staff and services so that you will come to Hiroshima again sometime in the future.We look forward to seeing you again.KIRO HIROSHIMA

10/10 超赞

Paul

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location was amazing
2023 年 9 月入住 2 晚
Manager 于 2023年09月14日 的回复
Dear ContributorThank you very much for choosing to stay at KIRO from among the many hotels available.We are glad to hear that you enjoyed your stay in Hiroshima. We are glad to hear that you enjoyed your stay at KIRO HIROSHIMA and we appreciate your compliments about our location. We look forward to welcoming you back to our hotel on your next visit to Hiroshima.We look forward to seeing you again.KIRO HIROSHIMAManager

10/10 超赞

Rob

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚
KIRO HIROSHIMA Manager 于 2023年09月4日 的回复
Dear ContributorThank you very much for staying at KIRO Hiroshima.We are glad to hear that you enjoyed your stay with us.We are also very honored to receive a perfect score for your review.We hope you will visit us again the next time you come to Hiroshima.We look forward to seeing you again.Sincerely yours

8/10 还可以

Man Yee Ivy

与家人出行
满意:员工和服务,清洁度
Spacious room for family of four. Clean and good location
2023 年 8 月入住 1 晚
KIRO HIROSHIMA 于 2023年08月18日 的回复
Thank you very much for staying at our hotel.We are glad to hear your compliments.Please stop by our hotel again when you are in the neighborhood.

10/10 超赞

Thomas

2023 年 7 月入住 1 晚
KIRO HIROSHIMA 于 2023年07月26日 的回复
Thank you for choosing our hotel.We are very pleased that you took the time to write a review of our hotel. We hope you had a relaxing stay in Hiroshima.We hope you will stop by our hotel again when you are in the area.KIRO HIROSHIMASaya Shinkawa

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Very nice neighborhood everything is close by
2023 年 7 月入住 2 晚
KIRO HIROSHIMA 于 2023年07月23日 的回复
Thank you very much for choosing our hotel from among many hotels. We also thank you for taking time out of your busy schedule to write a review of our hotel. We hope you will visit us again when you come back to our neighborhood.

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Cool industrial theme hotel
Family of 4 with 2 young kids and had a great stay. Room was small but “enlarged” with the loft bunk bed for 2. The google map tag seems to be tagged to the hospital which caused a confusion for us. It is just beside the craft beer bar and a tan tan men shop. Located close to amenities and eateries though slightly dinghy behind the main chuo dori street. A cool industrial themed hotel.
2023 年 6 月入住 4 晚
KIRO HIROSHIMA 于 2023年06月18日 的回复
Thank you very much for visiting our hotel. We are very honored that you took time out of your busy schedule to post this review and that you gave us such a high rating.Our hotel was originally an orthopedic surgery center that was renovated and transformed into a hotel. The stylish yet simple design is a favorite of our staff.We hope you will visit us again when you come to Hiroshima. Once again, thank you very much for your stay.KIRO HIROSHIMA

10/10 超赞

Honoka

2023 年 6 月入住 1 晚
KIRO HIROSHIMA 于 2023年06月13日 的回复
Thank you very much for your stay at our hotel. We would also like to thank you for taking the time to leave us a review. We hope you enjoyed your stay with us. We hope you had a pleasant stay with us. If you ever have the opportunity to stay in the Hiroshima area again, we would be delighted to welcome you back to our hotel. Our staff look forward to welcoming you.

10/10 超赞

Sylvia

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The room was very small.
2023 年 5 月入住 1 晚
KIRO HIROSHIMA 于 2023年06月13日 的回复
Thank you very much for your stay at our hotel. We would also like to thank you for taking the time to leave us a review.We are sorry to hear that you found the room small, but we hope you had a relaxing stay with us.Our staff look forward to welcoming you.

8/10 还可以

José Luis

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
The hotel was a bit hard to find a bit hidden and google maps doesn’t give and exact location.
2023 年 5 月入住 3 晚
KIRO HIROSHIMA 于 2023年06月4日 的回复
Thank you very much for choosing our hotel from among many hotels. We also thank you for taking time out of your busy schedule to write a review of our hotel. We are very sorry for any inconvenience caused by your visit to our hotel. We will make every effort to improve the situation. We hope you will visit us again when you come back to our neighborhood.

8/10 还可以

Donna

满意:员工和服务
Kiro is a nice reuse of an older building with beautiful details and interesting design. Bed was okay. Pillows were hard (Japanese style). Loved the art!
2023 年 5 月入住 2 晚
KIRO HIROSHIMA 于 2023年05月31日 的回复
Thank you very much for staying with us.Thank you also for your review.We look forward to welcoming you again when you come to Hiroshima.

8/10 还可以

Didier,sydney

与配偶出行
满意:住宿条件和设施,员工和服务
We had a room in the attic which gave us some extra space. The staff are amazing and nothing is too much trouble. We liked the shared laundry and lounge area. It was great having a small coffee shop in the lobby that made excellent coffee.
2023 年 5 月入住 2 晚
KIRO 広島 于 2023年05月25日 的回复
Thank you very much for staying with us.Thank you also for your review.We look forward to welcoming you again when you come to Hiroshima.

10/10 超赞

Lisa

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Super cute boutique hotel with very minimalist industrial styling. Clean, modern, stylish. My son loved the loft bed. The 'poolside bar' is amazing and worth checking out just for the photo ops.
2023 年 5 月入住 1 晚
KIRO 広島 于 2023年05月25日 的回复
Thank you very much for staying with us.Thank you also for your review.We look forward to welcoming you again when you come to Hiroshima.

10/10 超赞

Cristina

满意:清洁度、员工和服务、住宿条件和设施
It is a nice and clean place, very conviniet location, breakfats was good
2023 年 5 月入住 1 晚
KIRO HIROSHIMA momo 于 2023年05月17日 的回复
Thank you very much for visiting our hotel. We also appreciate your cooperation in writing this review. We are very happy to hear your kind words. We will continue to make every effort to live up to the high praise we have received. Please come and visit us again.

10/10 超赞

?

满意:清洁度、员工和服务、住宿条件和设施
スタイリッシュなロビーや室内とレトロ感な共用部分が相まってとても良かったです。スタッフさんもみんな優しく泊まって良かったと思えるホテルでした
2023 年 5 月入住 1 晚
KIRO HIROSHIMA 于 2023年05月11日 的回复
この度は当館をご予約いただき誠にありがとうございます。口コミ投稿にご協力いただき誠に、感謝いたします。また、ご機会ございましたら是非お越し下さいませ。

10/10 超赞

Daniel

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic property, very clean, and walkable to many sights in Hiroshima, and dining options like Okonomi-mura.
KIRO HIROSHIMA 于 2023年05月11日 的回复
Thank you for booking our hotel. Thank you very much for your cooperation in posting this review. We look forward to welcoming you again when you have a chance.

10/10 超赞

Arnaud

2023 年 4 月入住 1 晚
KIRO HIROSHIMA 于 2023年04月30日 的回复
Thank you for booking our hotel. Thank you very much for your cooperation in posting this review. We look forward to welcoming you again when you have a chance.

8/10 还可以

Barbara

满意:住宿条件和设施,清洁度
Mixed neighborhood of parking lots and retail. Within walking distance of Peace Park, electric tram, and restaurants.
2023 年 4 月入住 3 晚
KIRO HIROSHIMA 于 2023年04月21日 的回复
Thank you for booking our hotel. Thank you very much for your cooperation in posting this review. We look forward to welcoming you again when you have a chance.