「Big changes since new ownership- none of them good unfortunately! 👎
Since new owners came in:
Soap in rooms GONE ❌
Shower gel in rooms GONE ❌
Biscuits in rooms GONE ❌
Real butter in restaurant GONE ❌
Local cheese at breakfast GONE ❌
Fair midweek room rates£ GONE ❌
Measly penny pinching! Sad to see as the excellent staff here look demoralised by what’s happening around them! I sense they’re embarrassed!
If your budget runs to a standard double room you’ll experience an uncomfortable dated...
「We booked a 2 night stay for our 9th wedding anniversary and we couldn't have been happier. So happy in fact that on checkout we actually went back inside for one more coffee before leaving.
The Bruce Suite was immaculate and perfect. Little touches wishing us best wishes on our anniversary with a prosecco on arrival, a card and even little touches when having our evening dinner meal.
The spa was amazing and genuinely as a whole experience makes our top 3 of all time.
Staff were always on...
「Reception staff were excellent. TV in room didn’t work. Pool area was very clean. The restaurant for breakfast was very good but service in the evening wasn’t very good, no cutlery, no salt on the table, getting staff attention was hard work but appreciate there was training of new staff.」
「We returned for our 2nd wedding anniversary and had an amazing stay. The staff were friendly and extremely accommodating. We had our two dogs with us who were treated as well as we were if not better! Breakfast had ample options and staff could not be more helpful. A relaxing atmosphere with beautiful views. We can’t wait to go back.」
「No air conditioning, hot every where, if you need oxygen to breathe I wouldn’t really bother, shame on them charging excessively which basically amounts to a sauna in the room, car parking is rammed every night, gym, pool always full, I wont be back」
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