Dear Ms SoljiThank you for taking time to write us a review.We are very sorry to hear that your stay did not meet your expectations.We strive to constantly improve our services and facilities to bring the best value to our customers.We hope we could have a chance to serve you betterLook forward to see you next time.Kind regards,
8/10 还可以
Duk Ho
商务旅客
2023年08月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
푸미흥에서 식사 및 업무를 보시는 한인분들에게는 가성비가 좋은 호텔로 추천드릴만 합니다.
Duk Ho
2023 年 8 月入住 2 晚
6/10 一般
Michal
2023年04月29日
满意:清洁度、住宿条件和设施、客房舒适度
Ho Chi Minh
The hotel is modern, but we were disappointed when we compared this hotel with others we stayed in Vietnam. Also, we expected better breakfast. They have things to improve.
Michal
2023 年 4 月入住 2 晚
Bryan - Hotel Manager 于 2023年05月9日 的回复
Dear Mr MichalThank you for taking your time to review us.We regret that our service was not met your expectation.We also take note on your feedback, as we're trying to work on the solution to make it better. However, We hope you have quality time and enjoy your trip in Saigon, We wish to have another chance to serve you with improvement in the future. Sincerely
10/10 超赞
Yoon
2022年10月26日
Yoon
2022 年 10 月入住 4 晚
2/10 糟糕
Jongjin
商务旅客
2022年07月21日
满意:清洁度
不满意:员工和服务、住宿条件和设施、客房舒适度
뜨거운 물만 나오고 한밤중에 기계소음이 너무심해서 잠을 잘수 없었음
Jongjin
2022 年 7 月入住 4 晚
Bryan- Hotel Manager 于 2023年05月9日 的回复
Dear Mr JongjinThank you for taking your time to review us.We regret that our service was not met your expectation.We also take note on your feedback, as we're trying to work on the solution to make it better. However, We hope you have quality time and enjoy your trip in Saigon, We wish to have another chance to serve you with improvement in the future. Sincerely
10/10 超赞
Richard
2022年05月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Richard
2022 年 5 月入住 2 晚
6/10 一般
MOONSEOK
商务旅客
2022年02月7日
满意:客房舒适度
不满意:员工和服务
연박은 비추합니다.
10박 11일 머물렀습니다.
연박을 하면 세탁이 무료라길래 좋았지요.
처음 빨래 맡기고 3일만에 받았고, 컴플레인 후로는 다음날 받았습니다.
룸에 있는 미니바? 처음부터 비치되지 않은 것들이 나중에 체크아웃 하면서 청구되었습니다. 증거를 안남긴게 후회되네요.
청소는 시간이 정해져있지 않고 내키는대로 와서 하려 합니다.
청소를 안한 날도 몇일됩니다. 이런 날은 물도 수건도 안주니 일일히 컴플레인 해야 합니다.
전체적으로 호텔은 쾌적하나 서비스가 부족해서 신경쓰고 대응하느라 스트레스 좀 받으실겁니다.
MOONSEOK
2022 年 1 月入住 11 晚
Bryan- Hotel Manager 于 2022年02月9日 的回复
Dear Mr MoonSeok
Thank you for taking your time to review us.We regret that our service was not met your expectation.We also take note on your feedback, as we're trying to work on the solution to make it better. However, We hope you have quality time and enjoy your trip in Saigon, We wish to serve you with improvement in the future.
Sincerely
Hotel Manager
10/10 超赞
jungjun
2022年01月31日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
jungjun
2022 年 1 月入住 1 晚
Bryan- Hotel Manager 于 2022年02月9日 的回复
Dear Ms/Mr Jungjun,
Thank you for selecting us as your choice of accommodation on your recent trip to District 7 HCMC. We appreciate the time you have taken to share your experiences; it is through continuous feedback that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations.
With regards,
#Blessedhotel
10/10 超赞
CHANG SEOP
商务旅客
2022年01月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
아주 훌륭한 숙소
아주 깨끗하고 훌륭한 숙소입니다.레스토랑도 아주 훌륭합니다.가격대비 아주 훌륭한 숙소입니다
CHANG SEOP
2022 年 1 月入住 15 晚
Bryan- Hotel Manager 于 2022年02月9日 的回复
Dear Ms/Mr Chang Seop,
Thank you for selecting us as your choice of accommodation on your recent trip to District 7 HCMC. We appreciate the time you have taken to share your experiences; it is through continuous feedback that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations.
With regards,
#Blessedhotel
Dear Guest,
Thank you for all your positive comments that encourage us to provide the best hospitality to our guests.We hope to see you again on your next trip.
With regards,
#Annetatheleaf
10/10 超赞
真实旅客
2020年07月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
독특한 외관, 적당한 가격, 친절한 직원
7군 호텔중 대형업체(프레이저, 오크우드등)을 제외하고
중저가 호텔중에선 단연 선두 주자임,
가족 경영위주 혹은 오너이외 소수의 종업원만 근무하는 형태가 아닌 숙박업을 하는 기업형태로 보임.
유니폼(티셔츠)를 갖춘 다수 직원이 교대 근무하며, 청소 및 기타 요구사항 응대함.
청결도 높고 침구 및 타월 관리역시 잘되고 있으나 실내화는 일회용이 아니라 좀 찜찜함.
真实旅客
2020 年 7 月入住 1 晚
Bryan Ngo 于 2020年08月4日 的回复
Dear Guest,
Thank you for all your positive comments that encourage us to provide the best hospitality to our guests.We hope to see you again on your next trip.
With regards,
#Annetatheleaf
8/10 还可以
Jun
2020年07月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
快適でした。
部屋は清潔で機能的。皆フレンドリーで親切でした。
Jun
2020 年 7 月入住 1 晚
Bryan Ngo 于 2020年07月9日 的回复
Dear Mr JUN,
Thank you for all your positive comments that encourage us to provide the best hospitality to our guests.We hope to see you again on your next trip.
With regards,
#Annetatheleaf
8/10 还可以
真实旅客
商务旅客
2020年06月10日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
전반적으로 마음에 들었어요
전체적으로 위생이 깨끗하고 직원들도 친절한 편이였습니다. 7군에 볼 일이 있는 사람은 위치도 아주 용이했습니다.
真实旅客
2020 年 6 月入住 1 晚
8/10 还可以
Jun
2020年06月2日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
快適
Jun
2020 年 5 月入住 1 晚
Bryan Ngo 于 2020年07月9日 的回复
Dear Mr JUN,
Thank you for all your positive comments that encourage us to provide the best hospitality to our guests.We hope to see you again on your next trip.
With regards,
#Annetatheleaf
8/10 还可以
真实旅客
2020年03月22日
真实旅客
2020 年 3 月入住 1 晚
Bryan Ngo 于 2020年05月12日 的回复
Thank you so much for your kind words. We're so glad to hear that. We will improve our service day by day. Hope to see you again.
#ANNETAtheleaf
8/10 还可以
真实旅客
商务旅客
2020年02月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
전체적으로 깔끔하고 시설이 좋았습니다
가성비 좋네요
真实旅客
2020 年 2 月入住 2 晚
Bryan Ngo 于 2020年02月21日 的回复
Thanks for choosing your stay with us :-)
We're happy that you loved your stay in our hotel. Wish you had a fantastic day!
#AnnetaStarHill