Dear Yi-An
Xin Chào from sunny Saigon.
It's nice day for Northern Saigon hotel to receive your lovely review. We are sure that you have a safe & sound come-back lovely house.
we would like to thank you for sharing your experience on Expedia's community. I am so glad to hear that our services meet your expectation, and your comment in regard to our location, room & breakfast, it is surely our endeavor to ensure each guests have a memorable with us.Your good reviews always gives our colleagues pleasure to provide our guests great service in a comfortable atmosphere and we are glad you have taken the time to post your feedback. I will pass on your kind words to our staff and I hope to personally welcome you back to our hotel in the future when you visit Saigon.
Yours sincerely,
10/10 超赞
WillyChan,Hong Kong
与配偶出行
2019年07月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice swimming pool... clean and tidy... nice location
WillyChan
2019 年 7 月入住 3 晚
Ms Cao Lan | E-commerce sales 于 2019年07月18日 的回复
Dear Willychan
Your review was a pleasure to read thank you, it is always great to know that we have met all expectations.Thanks again for your nice comments about the hotel.Our team was especially delighted to hear that you had a memorable experience.I hope we get to see you again in the near future
Best regards
10/10 超赞
真实旅客
2019年05月18日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
好
地點佳
真实旅客
2019 年 5 月入住 1 晚
Ms Cao Lan 于 2019年06月13日 的回复
Dear Valued guest
First of all we would like to say thank you for choosing our hotel as your accommodation when you visit to Sai Gon
We are very thrilled to be rated at the highest score as everything is perfect and have met your expectations! We and the associates would be motivated much by such kind rating from you and we will keep moving forwards to make all guests satisfied.
Thank you and have a great day
10/10 超赞
LiChen
2018年04月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
LiChen
Nguyen Tran Cat 于 2018年04月16日 的回复
Dear LiChen,
Many thanks for your rating us at the highest score 5 of 5 !. It is believed you had a wonderful & memorable trip at the Northern Hotel ! We are all much motivated by such rating as yours
We hope we have more chances to welcome you here again in the near future
Thank you & very best regards
Nguyen Tran Cat
General Manager
8/10 还可以
H Timothy
与配偶出行
2024年05月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location—near river, tourist attractions, and great restaurants. Friendly, welcoming and helpful staff. Original room had no view, so we upgraded at small expense to much better view. Would come here again.
H Timothy
2024 年 5 月入住 1 晚
8/10 还可以
michael
与家人出行
2024年04月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked the rooftop pool was nice and relaxing. Great for photos too.
michael
2024 年 3 月入住 2 晚
Cao Lan Ms DOSM 于 2024年04月10日 的回复
Dear Mr Michael, Thank you for sharing your feedback! We're thrilled to hear that you enjoyed our rooftop pool and found it to be a relaxing experience. We're also glad to know that you found it to be a great spot for photos. Your kind words mean a lot to us, and we'll be sure to share your feedback with our staff. We hope to welcome you back soon for another enjoyable stayBest regards
10/10 超赞
??,Sapporo City
2024年03月19日
满意:清洁度、员工和服务、住宿条件和设施
??
2024 年 3 月入住 2 晚
Cao Lan Ms DOSM 于 2024年03月23日 的回复
Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards
10/10 超赞
TAISHI
2024年02月4日
TAISHI
2024 年 1 月入住 4 晚
Cao Lan Ms DOSM 于 2024年03月23日 的回复
Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards
10/10 超赞
Steffen
2024年01月29日
Steffen
2024 年 1 月入住 1 晚
Cao Lan Ms | DOSM 于 2024年02月2日 的回复
Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards
10/10 超赞
Hoon
商务旅客
2024年01月21日
满意:清洁度、员工和服务、住宿条件和设施
Hoon
2024 年 1 月入住 4 晚
Cao Lan Ms | DOSM 于 2024年02月2日 的回复
Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards
4 stjerner i Vietnam er ikke nødvendigvis super godt. Vi oplevede at badekaret var utæt og det sejlede med vand efter brug. Selvom vi nævnte det for personalet virkede de ikke til at tage sig af det.
Morgenmaden var ikke specielt inspirerende. Bliver reddet ved, at de serverer frisklavet omelet og pho.
Sengetøjet var gammelt og ødelagt/slidt.
Kakerlakker på værelset. Heller ikke her virkede personalet interesseret i at gøre noget ved det.
Poolområdet var fint. Smuk udsigt. Trækker klart opholder opad. Desværre som noget af det eneste.
Camilla
2023 年 12 月入住 3 晚
Cao Lan Ms | DOSM 于 2024年02月2日 的回复
Kære kunderVi sætter pris på din feedback om din oplevelse på vores hotel. Vi er kede af at høre, at din oplevelse ikke levede op til dine forventninger, og vi vil gerne beklage den ulejlighed og skuffelse, du måtte have oplevet under dit ophold.Først og fremmest beklager vi utætheden i badekarret og vandpåfyldningsproblemerne. Vi forstår vigtigheden af at reagere hurtigt på sådanne bekymringer, og det er skuffende at erfare, at vores personale ikke behandlede dem som forventet. Vi vil straks undersøge og løse disse tekniske problemer for at forhindre lignende situationer i fremtiden.Der er også taget hensyn til din feedback på morgenmaden og kvaliteten af sengetøjet. Vi vil bestræbe os på at forbedre manglerne og skabe en mere inspirerende morgenmadsoplevelse samt sikre, at sengetøj holder en høj standard.På trods af de nævnte problemer er vi glade for at høre, at du nød poolområdet og de smukke omgivelser. Vi sætter pris på din feedback og vil arbejde hårdt på at forbedre alle aspekter af vores service for at sikre, at fremtidige gæster får en mere behagelig oplevelse.Vi håber at få muligheden for at byde dig velkommen igen og give dig en bedre oplevelse.Med venlig hilsen,
10/10 超赞
RL
2024年01月4日
满意:清洁度、员工和服务、住宿条件和设施
RL
2023 年 12 月入住 5 晚
Cao Lan Ms | DOSM 于 2024年02月2日 的回复
Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards
Dear Valued Guest We greatly appreciate your trust and choosing our services. I noticed that the review score you gave for our hotel is quite low. I wonder if you encountered any challenges during your stay? Please don't hesitate to let us know so that we can address and resolve any issues more effectively. Thank youBest regards
6/10 一般
victor
与配偶出行
2023年12月31日
I intended to stay again from Dec23-28 but I cancelled my booking and to stay at Liberty central Riverside..instead….only $10 USD but a lot better overall experience.
victor
2023 年 12 月入住 4 晚
Cao Lan Ms | DOSM 于 2024年02月2日 的回复
Dear Guest, Thank you for sharing your feedback with us. We appreciate your honesty and are sorry to hear that your experience during your intended stay with us did not meet your expectations.If there are specific aspects of your holiday that you would like to share or discuss further, please contact us. We hope to have the opportunity to welcome you back in the future and provide you with more positive and enjoyable experiences.Best regards,
8/10 还可以
真实旅客
商务旅客
2023年12月22日
满意:员工和服务、住宿条件和设施、客房舒适度
真实旅客
2023 年 12 月入住 1 晚
Cao Lan Ms | DOSM 于 2024年02月2日 的回复
Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards
8/10 还可以
young jun
团体旅客, 商务旅客
2023年12月18日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
young jun
2023 年 12 月入住 3 晚
Cao Lan Ms | DOSM 于 2024年02月2日 的回复
Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards
10/10 超赞
Torsten
2023年12月17日
满意:清洁度、员工和服务、住宿条件和设施
Pleasant stay.
Torsten
2023 年 12 月入住 2 晚
Cao Lan Ms | DOSM 于 2024年02月2日 的回复
Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards
10/10 超赞
Munenori
2023年12月14日
Munenori
Cao Lan Ms | DOSM 于 2024年02月20日 的回复
Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards
6/10 一般
Jennifer
2023年12月13日
Jennifer
2023 年 12 月入住 5 晚
Cao Lan Ms | DOSM 于 2024年02月2日 的回复
Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards
10/10 超赞
TORRES ALCARAZ
与家人出行
2023年12月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff are courteous and very helpful.
Suggest to just take a taxi(Vinasun taxi) from the airport to the hotel.
TORRES ALCARAZ
2023 年 12 月入住 5 晚
Cao Lan Ms | DOSM 于 2024年02月2日 的回复
Dear Valued Customer, Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you found our staff to be courteous and very helpful. Providing excellent service and assistance is our utmost priority, and we are pleased to know that we met your expectations in this regard.Your suggestion about taking a taxi (Vinasun taxi) from the airport to the hotel is greatly appreciated. We understand the importance of reliable transportation recommendations, and we are grateful for your valuable input. It's our goal to ensure a seamless and convenient experience for our guests.If there are any additional comments or suggestions you would like to share, please feel free to reach out. We value your feedback and look forward to the opportunity of welcoming you back in the future.Thank you for choosing to stay with us.Best regards,
10/10 超赞
METACNS
商务旅客
2023年12月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
METACNS
2023 年 11 月入住 7 晚
Cao Lan Ms | DOSM 于 2024年02月2日 的回复
Dear Guest, Thank you so much for posting your review here and for your business. Truly appreciate your nice review and score. We are delighted to be one of the best hotels you have stayed in. Thank you for your compliments. Of course, we look forward to your visit once again. Kind regards
8/10 还可以
Takuro,Niza
商务旅客
2023年12月4日
满意:员工和服务
いつも心地よく利用しています。
Takuro
2023 年 12 月入住 1 晚
8/10 还可以
ERIKA
商务旅客
2023年11月22日
满意:员工和服务、住宿条件和设施、客房舒适度
ERIKA
2023 年 11 月入住 3 晚
Cao Lan Ms | DOSM 于 2023年11月23日 的回复
Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards
10/10 超赞
Jason
2023年11月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff made a great place spectacular
Jason
2023 年 11 月入住 2 晚
Cao Lan Ms | DOSM 于 2023年11月23日 的回复
Dear Mr JasonThank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards
10/10 超赞
Jason
2023年11月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff, good room, very good breakfast, close to everything
Jason
2023 年 11 月入住 2 晚
Cao Lan Ms | DOSM 于 2023年11月17日 的回复
Dear Mr Jason, Thank you so much for posting your review here and for your business. Truly appreciate your nice review and score. We are delighted to be one of the best hotels you have stayed in. Thank you for your compliments. Of course, we look forward to your visit once again. Kind regards
10/10 超赞
Munenori
2023年11月16日
Munenori
2023 年 11 月入住 3 晚
Cao Lan Ms | DOSM 于 2024年02月2日 的回复
Dear Guest, Thank you so much for posting your review here and for your business. Truly appreciate your nice review and score. We are delighted to be one of the best hotels you have stayed in. Thank you for your compliments. Of course, we look forward to your visit once again. Kind regards
8/10 还可以
YUICHIRO,OWARIASAHISHI
2023年11月15日
满意:员工和服务,清洁度
YUICHIRO
2023 年 11 月入住 3 晚
Cao Lan Ms | DOSM 于 2023年11月17日 的回复
Dear GuestThank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards
10/10 超赞
Jungsun
2023年11月9日
Jungsun
2023 年 11 月入住 1 晚
Cao Lan Ms | DOSM 于 2023年11月17日 的回复
Dear Jungsun, First of all, we would like to say thank you for choosing our hotel as your accommodation when you visit Sai Gon We are very thrilled to be rated at the highest score as everything is perfect and has met your expectations! We and the associates would be motivated by such a kind rating from you and we will keep moving forwards to make all guests satisfied.Thank you and have a great day
10/10 超赞
TAEHO
2023年11月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
TAEHO
2023 年 10 月入住 2 晚
Cao Lan Ms | DOSM 于 2023年11月7日 的回复
Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards
10/10 超赞
Leah
与配偶出行
2023年10月30日
满意:清洁度、员工和服务、住宿条件和设施
Second time we have stayed here ,it’s great ,very clean ,rooms are great very clean ,love the pool bar area ,has fantastic views of city and Mekong value for money will be back
Leah
2023 年 10 月入住 7 晚
Cao Lan Ms | DOSM 于 2023年11月3日 的回复
Dear Leah Sir/Madam, I'm glad to hear that you had a wonderful second stay with us! It's great to know that you found our hotel very clean and that you enjoyed the rooms and the pool bar area with its fantastic views of the city and the Mekong. We appreciate your kind words about the value for money, and we can't wait to welcome you back for your next visit. Thank you for choosing us as your place to stay!Best regards
10/10 超赞
Dale
2023年10月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Spacious room and comfortable bed. Large bathroom. Beautiful lobby and mezzanine dining area. Sky bar and pool offer beautiful views. Staff friendly and responsive. I would stay here again.
Dale
2023 年 10 月入住 3 晚
Cao Lan Ms | DOSM 于 2023年10月27日 的回复
Dear Dale, Thank you very much for your positive feedback about your stay at our hotel. We are delighted to hear that you found the room spacious and the bed comfortable, the bathroom large, and the lobby and mezzanine dining area beautiful. The Sky bar and pool indeed offer stunning views, and we are pleased that you were satisfied with our friendly and responsive staff.We look forward to hosting you again in the future. If you have any other requests or preferences, please do not hesitate to contact us. Thank you for choosing to stay at our hotel, and we hope you will have more wonderful memories here. Have a great day!Best regards
8/10 还可以
Benjamin
2023年10月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A nice little property with a great roof top pool. Can recommend the chicken drumsticks!
Benjamin
2023 年 10 月入住 1 晚
Cao Lan Ms | DOSM 于 2023年10月25日 的回复
Dear Mr Benjamin, It's wonderful to hear that you had a great experience at our property and enjoyed the rooftop pool. The chicken drumsticks are indeed a delicious choice, and we're delighted that you would recommend them. We appreciate your positive feedback and look forward to welcoming you back in the future. If you have any more comments or suggestions, please feel free to share them with us. Thank you for choosing our property!Best regards
8/10 还可以
Benjamin
2023年10月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great little hotel in a good location. Walk to everywhere in Quan 1. Roof top pool serves awesome chicken pieces and cocktails, and the view is great.
Benjamin
2023 年 10 月入住 1 晚
Cao Lan Ms | DOSM 于 2023年10月24日 的回复
Dear Benjamin, I'm delighted to hear that you had a wonderful experience at our hotel! We truly appreciate your kind words and positive feedback. It's fantastic to know that you found our location in Quan 1 convenient, allowing you to explore the area easily on foot.Our rooftop pool is indeed a popular spot, and we're thrilled to hear that you enjoyed our delicious chicken pieces and cocktails while taking in the stunning views. We always strive to make our guests' stay as enjoyable as possible, and it's comments like yours that motivate us to continue providing top-notch service.Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again on your future visits to Quan 1. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. Safe travelsBest Regards
6/10 一般
elma
与家人出行
2023年09月25日
满意:员工和服务,清洁度
clean, welcoming staff, very limited breakfast for vegeterians, good coffee. trip recomended by
the hotel was highly payed desaster with a very poor guide sleaping most of the trip; however, hotel roof top pool was good to conclude the day.
elma
2023 年 9 月入住 6 晚
Cao Lan Ms | DOSM 于 2023年09月25日 的回复
Dear Ms Elma, We are delighted that you have reviewed our hotel as 'clean' and our staff as 'welcoming.' This is truly a source of pride for us, and we consistently strive to ensure that all our guests have an enjoyable and comfortable experience at our hotel.Regarding the limited vegetarian breakfast, we apologize for this limitation. We are continually working to improve and cater to the diverse needs of our customers, and your feedback will assist us in doing so.Lastly, we are pleased that you found satisfaction in our rooftop pool. We hope it helped you conclude your day in a relaxing manner. We are always ready to ensure you have the best experience at our hotel and look forward to serving you again in the future. Best regards
2/10 糟糕
DAE YEON
2023年09月23日
DAE YEON
2023 年 9 月入住 6 晚
Hotel team 于 2023年09月25日 的回复
Dear DAE YEON, Thank you so much for posting your review here and for your business
10/10 超赞
Duc Hai
2023年09月20日
Duc Hai
2023 年 9 月入住 1 晚
Cao Lan Ms | DOSM 于 2023年09月23日 的回复
Dear Mr Hai, First of all, we would like to say thank you for choosing our hotel as your accommodation when you visit Sai Gon We are very thrilled to be rated at the highest score as everything is perfect and has met your expectations! We and the associates would be motivated by such a kind rating from you and we will keep moving forwards to make all guests satisfied.Thank you and have a great day
10/10 超赞
Mark
与配偶出行
2023年09月20日
满意:清洁度、员工和服务、住宿条件和设施
staff great good breakfast options, clean and quiet
Mark
2023 年 9 月入住 1 晚
Cao Lan Ms | DOSM 于 2023年09月23日 的回复
Dear Mr Mark, Thank you for taking the time to write a review about your stay at Northern Saigon Hotel. We are very glad to hear such nice words about our hotel ,and breakfast. It will be a real pleasure for us to host you in our hotel again. With kind regards
10/10 超赞
Mark
与配偶出行
2023年09月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff are great and organised an early morning check in , great breakfast selection
Mark
2023 年 9 月入住 1 晚
Cao Lan Ms | DOSM 于 2023年09月19日 的回复
Dear Mr Mark, We're delighted to hear that you had such a positive experience during your stay with us! Our team takes pride in providing excellent service and ensuring our guests have a comfortable stay. We're glad we could accommodate your early morning check-in, and it's fantastic to hear that you enjoyed our breakfast selection. We hope to have the pleasure of hosting you again in the future. If you have any more feedback or need assistance with anything else, please don't hesitate to let us know. Thank you for choosing our establishment!Warmest regards
10/10 超赞
christian
2023年09月13日
满意:清洁度、员工和服务、住宿条件和设施
christian
2023 年 9 月入住 1 晚
Cao Lan Ms | DOSM 于 2023年09月14日 的回复
Dear Christian, Thank you so much for posting your review here and for your business. Truly appreciate your nice review and score. We are delighted to be one of the best hotels you have stayed in. Thank you for your compliments. Of course, we look forward to your visit once again. Kind regards
10/10 超赞
MIN JIA
2023年09月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and nice! Located at a good location, walkable to Japanese street and some nice cafes
MIN JIA
Cao Lan Ms | DOSM 于 2023年09月4日 的回复
Dear Min Jia San, Thank you so much for your patronage and recognition of our value. I and my colleague appreciate your kind words and recommendation. We endeavor to offer a positive experience for all of our guests. It is gratifying to know when this happens. I hope we get to see you again in the near future. Kind regards
6/10 一般
Tore Martin
与家人出行
2023年08月24日
满意:员工和服务、服务设施、住宿条件和设施
Nice pool.
Tore Martin
2023 年 8 月入住 2 晚
Cao Lan Ms | DOSM 于 2023年08月24日 的回复
Dear Guest. Thank you so much for posting your review here and for your business. We are happy that you had a good experience with us.Best regards
8/10 还可以
Cynthia
2023年08月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was excellentl in checking us in and getting us up to our rooms. Room was clean snd orderly
Cynthia
2023 年 8 月入住 1 晚
Cao Lan Ms | DOSM 于 2023年08月18日 的回复
Dear Cynthia, Thank you for taking the time to write a review about your stay at Northern Saigon Hotel and for your warm recommendation. We are very glad to hear such nice words about the hotel staff, which strives to create a service experience for our guests that is lasting. It will be a real pleasure for us to host you in our hotel again. With kind regards
6/10 一般
Hyunjoo
商务旅客
2023年08月10日
不满意:清洁度
Hyunjoo
2023 年 8 月入住 2 晚
Cao Lan Ms | DOSM 于 2023年08月11日 的回复
Dear Hyunjoo, Thank you so much for posting your review here and for your business. Truly appreciate your nice review and score. We are delighted to be one of the best hotels you have stayed in. Thank you for your compliments. Of course, we look forward to your visit once again. Kind regards
2/10 糟糕
Daniel
2023年08月5日
满意:清洁度
I accidentally doubleboo
Daniel
2023 年 8 月入住 4 晚
Hotel team 于 2023年08月7日 的回复
Dear Daniel, Thank you so much for posting your review here and for your business. Best regards
10/10 超赞
Søren
与家人出行
2023年07月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Søren
2023 年 7 月入住 2 晚
Cao Lan Ms | DOSM 于 2023年07月30日 的回复
Dear Guest First of all, we would like to say thank you for choosing our hotel as your accommodation when you visit Sai Gon We are very thrilled to be rated at the highest score as everything is perfect and has met your expectations! We and the associates would be motivated by such a kind rating from you and we will keep moving forwards to make all guests satisfied.Thank you and have a great day