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关于曼特拉科林斯酒店的点评

4 out of 5
曼特拉科林斯酒店
58 Collins Street, Hobart, TAS

点评

8.8

超赞

10 分 - 超赞。532 条好评，共有 1000 条点评" "
8 分 - 还可以。364 条好评，共有 1000 条点评" "
6 分 - 一般。75 条好评，共有 1000 条点评" "
4 分 - 很差。24 条好评，共有 1000 条点评" "
2 分 - 糟糕。5 条好评，共有 1000 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

8.2/10

服务设施

8.6/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

SIK NG

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
What a wonderful staying
What a wonderful staying. After having a surgery at the hospital alone. I rang to Mantra hotel, Mr Greg,general manager,who was so generous that to come to the hospital to accompany me to the hotel. Try to let me sleep better,he was so sweetie that put a wooden board under the mattress. One more remarkable thing that he arranged me a higher floor with both city and harbor view of Hobart because he knew that I was kept in a windowless room. Thank you Greg and his colleagues to let me have a wonderful staying so I can recover very well. The location of Mandra also very convenient. It is at the heart of the city. Just a minute walk to the shopping area. I strongly recommend the Mandra Collins Hotel.
2018 年 11 月入住 6 晚
Danielle, Front Office Manager 于 2018年11月16日 的回复
Dear Sik Ng, Thank you for your lovely review of our hotel and the team. Our General Manager Mr Greg is very hospitable and is always willing to do extra for our guests! We are glad you had a comfortable stay after your hospital visit and hope that you got to enjoy Hobart too! Kind regards, Danielle Front Office Manager

10/10 超赞

Jasmine

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 8 月入住 3 晚
Greg 于 2018年08月29日 的回复
Hello jasmine. We certainly appreciate the 5/5 you have kindly given the team. Thank you and we hope to see you again soon. Warm regards, Greg Illingworth General Manager

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good hotel experience
There is a very nice kitchen as I stayed at the executive room. The hotel is very near the Woolworth supermarket , so I can buy everything there and cook by myself. The location is very good , near shopping center and 7-8 mins walking to Salamanca Market.
2017 年 12 月入住 1 晚
Greg 于 2018年01月9日 的回复
Hello Anonymous. Thank you for taking the time to post your feedback. We hope to see you return to the hotel in the future. Warm regards, Greg and the team.

10/10 超赞

Eric，Hong Kong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Convenience location
The hotel is just a few minutes walk to Waterfront (with lots of restaurant for seadfood) and CBD area. The room is spacious and clean. The staff is nice and helpful. The check-in and check-out process are efficient.
2017 年 9 月入住 2 晚
Greg 于 2017年11月20日 的回复
Hello Eric, Thank you for taking the time to provide such complimentary feedback. We do hope we see you again soon. Kind regards, Greg and the team at Mantra Collins.

8/10 还可以

Shu Sum，Hong Kong

满意：清洁度、员工和服务、住宿条件和设施
With good restaurant
Overall was good. But the air-conditioner is bad there, as i traveling in summer time, and the room air-con needed spend over 2 hours to keep the moderate temp.

6/10 一般

真实旅客

不满意：客房舒适度，员工和服务
性價比低，可選擇其他
房間方向差，面積比較小，住客泊車不便，因為是使用公共停車塲且低層是預留的，所以要泊往高層，而且指示不清！大堂沒有提供機場shuttle bus資料，及提醒住客代訂服務。

8/10 还可以

Sonia，Hong Kong

满意：清洁度
Hotel in central location
Hotel in city centre of Hobart within walkable distance to battery point and the waterfront

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
Convenience
Location is convenience, easy to find cafe and restaurants nearby

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
recommended to family
good location and service, very clean, and convenience

10/10 超赞

Hsing，taipei

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
nice hotel
very comfortable

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

mkfchow，Hong kong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Small but comfortable. No facilities.
Comfortable but room is rather small. No facilities but a small restaurant.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
good location and car park
the location is in city center.Car park is public so u might have to park somewhere nearby if its full.Breakfast is so far so good.Room are neat and tidy.

10/10 超赞

Christine C，Hong Kong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good location, nice staff
The location is excellent, very close to the pier. Good WIFI connection in the room. Too bad the parking need to pay but ask reception to make a guest chop can help to pay less in the car park. Staff at reception is nice and helpful and even the waiter in the lobby lounge is very polite too.

8/10 还可以

Selina，Australia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location and friendly staff
Hotel is conveniently located in the downtown, walking distance to pier and Salamanca market. Hotel reception was friendly and helpful. Will stay again in the future!

10/10 超赞

Nelson，Hong Kong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
睡床很舒適
客房舒適

8/10 还可以

Yuki，Australia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
整體評價不錯
房間舒適、環境佳；訂房時要求要有浴缸，但check in才告知訂購的房型是沒有的，當下也沒房可換，有點失望！

10/10 超赞

Alice，HK

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
No carpark
Room is spacious. Hotel staff is nice. Overall is good but there is no carpark.

10/10 超赞

Adrian，West Wodonga

满意：员工和服务，清洁度
2024 年 3 月入住 4 晚
Greg 于 2024年05月15日 的回复
Hello Adrian.A big thank you from the team at Collins.We hope to see you again.Sincerely,Greg IllingworthGeneral Manager

10/10 超赞

Karen

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
Greg 于 2024年04月2日 的回复
Hi Karen. Thank you for giving us five stars!Hope to see you again!Regards Mantra Collins Team

10/10 超赞

Kellie

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
So 于 2024年03月26日 的回复
Hi Kellie. Thank you for leaving us a review. See you again in future!RegardsMantra Collins Team

6/10 一般

Michael

满意：员工和服务，清洁度
不满意：住宿条件和设施
Staff friendly and helpful. That’s where the praise ends. We paid $370 for a very small room, the bathroom light and fan didn’t work making the room humid and smelly, the view out of the window was a brick wall and breakfast wasn’t included. Mantra may consider this good value during the off season. I don’t.
2024 年 3 月入住 1 晚
Soni 于 2024年03月18日 的回复
Hi Michael.We appreciate receiving your feedback and we are always willing and able to assist our guests when afforded the opportunity during their stay. Should you like to return in our off season please consider our executive rooms on the higher level or one bedroom apartments which offer more space along with cooking facilities.SincerelySoni Front Office Manager.

6/10 一般

Catherine

与配偶出行
满意：员工和服务，清洁度
Good location. Disappointing that smart tv wifi connection had been disabled so unable to mirror etc movies for the night. We were told this function on all smart tvs had been disabled for security reasons. Paid parking by a private parking company is available for Mantra on Collin’s Hobart.
2024 年 3 月入住 2 晚
Greg 于 2024年03月18日 的回复
Hi Catherine.Thank you for the feedback!We are pleased to read you enjoyed our central location and discounted car parking price!Hope to see you again in near future!RegardsGreg IllingworthGeneral Manager

10/10 超赞

Hamish

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great spot for a mini break in Hobart!
2024 年 2 月入住 3 晚
Greg 于 2024年02月21日 的回复
Hello Hamish,It is great to read that you enjoyed your mini break with us and we look forward to seeing you for the next one.Take care.Greg IllingworthGeneral Manager

10/10 超赞

Ron

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly & helpful staff. Conveniently located.
2024 年 2 月入住 3 晚
Soni 于 2024年02月13日 的回复
Hi Ron. Thank you for the wonderful feedback , I am pleased to read staff made your stay memorable. Hope to see you again in near future!RegardsSoni Front Office Manager

10/10 超赞

CRAIG

2024 年 1 月入住 8 晚
. 于 2024年03月20日 的回复
Thank you Craig for giving us 5 stars!RegardsMantra Collins Team.

10/10 超赞

MARIA VICTORIA

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Mantra is a very nice hotel, with a great and kind staff, and a very comfortable bed!!! The location is so convenient.
2024 年 1 月入住 5 晚
. 于 2024年01月30日 的回复
Hello Maria. Thank you for the kind words. We are glad you enjoyed our central location, Hope to see you again!RegardsSahil

10/10 超赞

Kelly

2023 年 12 月入住 1 晚
. 于 2024年01月30日 的回复
Hi Kelly. Thank you for the feedback. RegardsSahil

8/10 还可以

Graham

与配偶出行
满意：清洁度、员工和服务、服务设施
Would have rated it excellent but for two cool showers. Mentioned to front desk but they seemed unconcerned.
2023 年 12 月入住 4 晚
Greg 于 2023年12月27日 的回复
Hello Graham,I do apologise for the cool showers and the teams response to you.Our system is a natural gas fully reticulated service so you receiving a cool shower in unusual indeed.I will have the temp valves checked to make sure they are operating as they should to provide the best supply of hot water.Thank you for staying with us.Sincerely,Greg IllingworthGeneral Manager

10/10 超赞

Susan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay in wonderful Hobart
Nice room, excellent service from the chaps on reception. They were a notch above everywhere we had stayed.
2023 年 12 月入住 2 晚
Greg 于 2023年12月20日 的回复
Hello Susan,Thank you for the lovely feedback about our Front Office team.They are a great crew so it is terrific to see your comments. Sincerely,Greg IllingworthGeneral Manager

8/10 还可以

Karen

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 3 晚
Greg 于 2023年12月13日 的回复
Hi Karen,The team certainly appreciates you taking the time to review your recent stay.Thank you and we look forward to you returning soon.Sincerely,Greg IllingworthGeneral Manager

8/10 还可以

LEON

满意：员工和服务
Thanks for the upgrade.
2023 年 11 月入住 7 晚
Greg 于 2023年12月13日 的回复
Hello Leon.Thank you for staying with us recently.We appreciate your review and we hope to see you again.Kind regards,Greg IllingworthGeneral Manager

10/10 超赞

Denise

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Staff very helpful. Close vicinity to everything along wharf area. Breakfast was great.
2023 年 11 月入住 2 晚
Prashan 于 2023年11月30日 的回复
Dear Denise,We very much appreciate your comments regarding your stay at the Mantra on Collins Hobart. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Prashan GurungDuty Manager

10/10 超赞

Ryan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed my stay. Great location and price.
2023 年 10 月入住 1 晚
Greg 于 2023年11月3日 的回复
Hello Ryan. Thank you for such a wonderful feedback!Hope to see you again on your next visit to Hobart!RegardsGuest Services

10/10 超赞

Raymond

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Central, Excellent, the place to stay.
Stayed here quite a few times before, and, service, room and staff are always excellent, welcoming and never any issues. Would recommend to anyone.
2023 年 9 月入住 6 晚
Greg 于 2023年10月1日 的回复
Hi Raymond. Thank you for staying again with us again and for a lovely feedback!It’s always a pleasure to look after our repeat guest. Hope to see you again in future.RegardsGuest Services

10/10 超赞

Allan

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
THE MANTRA HOTEL WAS LOCATED IN A QUITE AREA ,HANDY TO SHOPS AND WATER FRONT. SERVICE WAS EXCELLENTAND ROOM WAS VERY CLEAN AND COMFORTABLE. ON THE DOWN SIDE RESTUARANT ONLY SERVED BREAKFAST AND HOTEL DID NOT HAVE ITS OWN CAR PARKING AREA.
2023 年 9 月入住 3 晚
Greg 于 2023年09月24日 的回复
Hello Allan,We certainly appreciate your positive feedback from your recent stay with us.Thank you for taking the time to send this through.The car park for the hotel is in Market Place Car Park directly behind us and all of our guests are guaranteed a spot when it is required. I do hope that you found this to be the case.We hope to see you again the next time you are coming to our lovely city.Regards,Greg IllingworthGeneral Manager

8/10 还可以

Christine

满意：员工和服务，清洁度
2023 年 9 月入住 2 晚
Greg 于 2023年09月20日 的回复
Hi Christine. Thank you for the feedback. RegardsGuest Services

10/10 超赞

Violette

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Daily house keeping, great customer service 👌
2023 年 8 月入住 6 晚
Greg 于 2023年09月3日 的回复
Hello Violette. Thank you for the feedback. We will make sure we share this feedback with our team. Hope to see you again!RegardsGuest Services

8/10 还可以

Gay

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We found the hotel to be in a perfect setting for being able to get around Hobart
2023 年 8 月入住 2 晚
Greg 于 2023年08月27日 的回复
Hello Gay. Thank you for the feedback, we are pleased to hear you enjoyed our central location. Hope to see you again in near future!RegardsGuest Services

10/10 超赞

TAKASHI

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 5 晚
Greg 于 2023年08月13日 的回复
Hello Takashi.Thank you for the feedback. RegardsGuest Services

10/10 超赞

matt

2023 年 8 月入住 1 晚
Greg 于 2023年09月3日 的回复
Hi Matt. Thank you for the feedback!RegardsGuest Services.

8/10 还可以

Kerrie

满意：住宿条件和设施，清洁度
2023 年 8 月入住 1 晚
Greg 于 2023年08月7日 的回复
Hello Kerrie. Thank you for the feedback!RegardsGuest Services.

8/10 还可以

Paul

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Mantra was a good hotel with excellent staff and service. It is conveniently located with plenty of places to eat and drink within walking distance.
2023 年 8 月入住 2 晚
Greg 于 2023年08月7日 的回复
Hello Paul. Thank you for the feedback; we are pleased to read you enjoyed our central location and staff made it more memorable!Hope to see you again sometime in near future!RegardsGuest Services

10/10 超赞

Jan

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Lovely stay, walking distance to everything, greeted warmly by all the staff and was gifted a beautiful bottle of Tasmanian wine to celebrate our wedding anniversary, breakfast included in price and car park just around the corner , perfect for us.
2023 年 7 月入住 1 晚
PG 于 2023年07月15日 的回复
Dear Jan,We very much appreciate your comments regarding your stay at the Mantra on Collins Hobart. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous oneSincerely, Prashan GurungDuty Manager.

10/10 超赞

Sue

2023 年 7 月入住 2 晚
Greg 于 2023年08月7日 的回复
Hi Sue. Thank you for taking time to provide us with your feedback. Hope to see you again!RegardsGuest Services.

10/10 超赞

Maree

满意：清洁度、员工和服务、住宿条件和设施
Will definitely stay here again.
2023 年 7 月入住 1 晚
Greg 于 2023年07月9日 的回复
Hello Maree. Thank you for the lovely feedback and we would love to see you back again !RegardsGuest Services.

8/10 还可以

Robert

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
my only disappointment was no foxtel or Kayo, Stan or Prime
2023 年 6 月入住 3 晚
Greg 于 2023年07月9日 的回复
Hello Robert. Thank you for the feedback! We certainly do have Foxtel and our working towards having other streaming services as well. RegardsGuest Services.