Dear Yee Shuen, We thank you for taking the time to share this feedback from your experience with us here at the Travelodge Hotel Hobart and it's always a pleasure to receive positive feedback on our location. Please accept our sincere apologies regarding the issue experienced during your stay, it is terribly disappointing to read that we fell short of expectations. It is important to us that we provide the best in customer service and ensure a comfortable getaway experience for all hotel guests. We hope you would give us another chance to prove our guest service standards. Hope to see you again soon and on your next visit we will make sure you are looked after and have a wonderful stay with us. Kind Regards, Shikha Shrestha Guest Services
10/10 超赞
SIU KUEN
2023年12月27日
SIU KUEN
2023 年 12 月入住 3 晚
Pink 于 2023年12月29日 的回复
Hello Siu Kuen, Thank you for the 10 rating. We really appreciate your feedback. I will be sure to share your feedback with our team.Again I thank you for the positive review and we look forward to seeing you in the future. Kind Regards, Pink Pham Duty ManagerTravelodge Hotel Hobart
8/10 还可以
Pak Hin
与配偶出行
2023年11月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
quite good
Pak Hin
2023 年 11 月入住 2 晚
Raphael Anyie 于 2023年11月27日 的回复
Dear Pak Hin,We thank you for your feedback. We are glad to know that you enjoyed your stay. We look forward to welcoming you back again.
2/10 糟糕
Ting Ho
团体旅客
2023年11月25日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
No slippers, no phone in the room and no amenities could be provided in the hotel. Do not expect any service in the hotel, check in staff is not polite and surprisingly saying the room number in front of me and other customer in which it is quite insecure, no extra lock in the room door. Never choose again when go Hobart next time
Ting Ho
2023 年 11 月入住 1 晚
Shikha 于 2023年11月27日 的回复
Dear Ting Ho,We apologised for the experience that you have. We thank you for bringing this to our attention and we will certainly look into this issue to make sure that this does not happen again.
Dear guest,We thank you for your feedback and your review of our lovely hotel and our location. We look forward to welcome you back in the future.
10/10 超赞
Chiu Sing
2022年11月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Chiu Sing
2022 年 11 月入住 2 晚
Mike Nguyen 于 2022年11月28日 的回复
Dear Chiu Sing, thank you so much for the feedback on your recent stay at Travelodge Hotel Hobart. We are glad that you enjoyed our hotel facilities and provided us with a 10/10 rating. We hope to welcome you again in the near future. Thank you. Kind regards, Mike Nguyen Duty Manager
10/10 超赞
Chiu Sing
2022年11月18日
Chiu Sing
2022 年 11 月入住 1 晚
Mike Nguyen 于 2022年11月20日 的回复
Dear Chiu Sing, thank you so much for the feedback on your recent stay at Travelodge Hotel Hobart. We are glad that you enjoyed our hotel facilities and provided us with a 10/10 rating. We hope to welcome you again in the near future. Thank you. Kind regards, Mike Nguyen Duty Manager
8/10 还可以
真实旅客
2020年02月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2020 年 2 月入住 4 晚
Mark 于 2020年03月1日 的回复
Dear
Thank you so much for your review. We are delighted to hear we met your expectations. At Travelodge, we take pleasure in providing quality service to all our guests. We look forward to having you stay with us again in the near future.
Kind regards,
Travelodge Hotel Hobart
10/10 超赞
真实旅客
与配偶出行
2019年12月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
送了一枝紅酒作為welcome drinks,位置亦屬於市中心,很近Elizabeth Street Mall及Salamanca Square,很方便。停車場要收費。
真实旅客
2019 年 11 月入住 2 晚
Mark 于 2019年12月17日 的回复
亲爱的匿名者
非常感谢您的评论。 我们很高兴听到我们达到您的期望。 在Travelodge,我们以优越的地理位置和出色的客户服务而感到自豪。 因此,我们很高兴听到您对它的便利性感到满意。 我们期待着您在不久的将来再次与我们在一起。
亲切的问候,
标记
Travelodge酒店
Dear Anonymous
Thank you so much for your review. We are pleased to hear we met your expectations. Here at Travelodge, we pride ourselves on our excellent location and great customer service. So we are glad to hear that you were satisfied with the convenience of it. We look forward to having you stay with us again in the near future.
Kind regards,
Mark
Travelodge Hotel
8/10 还可以
真实旅客
2019年08月1日
满意:清洁度、员工和服务、住宿条件和设施
真实旅客
2019 年 7 月入住 1 晚
Sarah 于 2019年08月19日 的回复
Thanks for your feedback!
6/10 一般
m,HK
与家人出行
2019年04月21日
满意:员工和服务
small room & bathroom, fair cleanliness, quite convenient location (some restaurants nearby & 10-15mins walk to supermarket
m
2019 年 4 月入住 2 晚
Sarah - Reservations 于 2019年05月21日 的回复
Hi there,
Thank you for your feedback regarding our property. We appreciate the time you've taken and look forward to welcoming you back to our property.
10/10 超赞
Ka Yee
2019年04月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Convenient location
Standard
Nice staff
Ka Yee
2019 年 4 月入住 2 晚
Sarah - Reservations 于 2019年05月16日 的回复
Thank you for your recent review of the Travelodge Hotel Hobart. We appreciate the positive review.
All the best,
Sarah
Hi there,
Thank you for your feedback regarding our property. We appreciate the time you've taken and look forward to welcoming you back to our property.
8/10 还可以
Cana
2019年02月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Cana
2019 年 2 月入住 2 晚
10/10 超赞
真实旅客
2019年01月7日
good location
walkable distance to Salamanca Market / Brooke Pier.
Room is a bit small
wifi is not fast enough
Found a small cockroach.
真实旅客
2018 年 12 月入住 1 晚
8/10 还可以
SHU YI
2018年12月31日
满意:员工和服务、住宿条件和设施、客房舒适度
Good location, 10min walk to salamanca
Location is gd, very convenient.
I booked separately for different nights with diff room type. They upgrade me and let me stay in the same room
SHU YI
2018 年 12 月入住 1 晚
8/10 还可以
真实旅客
2018年12月8日
真实旅客
2018 年 12 月入住 1 晚
4/10 很差
Ry,london
2018年10月21日
不满意:员工和服务、住宿条件和设施、客房舒适度
small room
the room is so small. bad staff, not willing to provide help
Ry
2018 年 10 月入住 1 晚
8/10 还可以
真实旅客
2018年05月9日
满意:员工和服务,清洁度
真实旅客
2018 年 5 月入住 1 晚
6/10 一般
Mei Wah
2018年04月15日
满意:清洁度
Laundry service from 9am to 6pm only, it means no way for short stay travelers to use it.
市中心 Budget Hotel ...
Check in / out 很快
房間比較 舊 細 ,洗手間空間也不足夠,絕對失望。
Hotel parking 要額外小心 小心 小心 ,收費有點高。
晚上也很靜。
附近很多種類餐廳,注意營業時間 。
Jo
2017 年 10 月入住 2 晚
10/10 超赞
真实旅客
2017年08月7日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2017 年 7 月入住 2 晚
8/10 还可以
真实旅客
2017年08月7日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2017 年 8 月入住 2 晚
4/10 很差
Show-Wu
2017年04月19日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Show-Wu
8/10 还可以
Sally
团体旅客
2024年05月1日
满意:清洁度
Good accommodation for reasonable price. Beds were comfy. Breakfast was very tasty. Shower hot. Rooms very cramped
Sally
2024 年 4 月入住 2 晚
Raphael Anyie 于 2024年05月3日 的回复
Dear Sally,We thank you for taking the time to provide us with your feedback. Customer satisfaction is at the heart of everything we do, and we are delighted to know that you enjoyed your stay with us during your last visit.We, from the Travelodge Hobart Team, would like to wish you all the best and we hope to hear from you again soon.
8/10 还可以
Zachary Mathew
2024年04月28日
满意:住宿条件和设施,员工和服务
Zachary Mathew
2024 年 4 月入住 3 晚
Raphael Anyie 于 2024年05月3日 的回复
Dear Zachary,We thank you for taking the time to provide us with your feedback. Customer satisfaction is at the heart of everything we do, and we are delighted to know that you enjoyed your stay with us during your last visit.We, from the Travelodge Hobart Team, would like to wish you all the best and we hope to hear from you again soon.
10/10 超赞
Daniel King
与家人出行
2024年04月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Economical and close to everything
Daniel King
2024 年 4 月入住 3 晚
Raphael Anyie 于 2024年05月3日 的回复
Dear Daniel,We thank you for taking the time to provide us with your feedback. Customer satisfaction is at the heart of everything we do, and we are delighted to know that you enjoyed your stay with us during your last visit.We, from the Travelodge Hobart Team, would like to wish you all the best and we hope to hear from you again soon.
6/10 一般
Rosemarie
2024年04月14日
满意:员工和服务
The bathroom is too small . Not enough bench space and the shower is tiny
Rosemarie
2024 年 4 月入住 2 晚
Jeff 于 2024年04月16日 的回复
Dear Rosemarie, Thank you for sharing your feedback with us! We understand your concerns regarding the size of the rooms, as well as the lack of space of the tables in the room. Our aim is to provide comfortable and well-equipped accommodations for all our guests, and it's clear that we fell short in this regard. Thank you again for sharing your experience with us, and we hope to have the opportunity to welcome you back in the future under more favourable circumstances. Warm regards, Jeffrey Chan Hotel Duty Manager
6/10 一般
Stephen,Alexandria
2024年04月10日
满意:住宿条件和设施,清洁度
Good location. Basic hotel. Great price.
Stephen
2024 年 3 月入住 1 晚
Pink 于 2024年04月10日 的回复
Dear Stephen, Thank you for taking the time to provide a positive review for our hotel. We very much appreciate your comments regarding your stay at Travelodge Hotel Hobart and we thrilled to know that you enjoyed your stay with us also it is always a pleasure to receive positive feedback on our location and pricing. We look forward to your next stay with us! Kind regards, Pink Pham Duty Manager
10/10 超赞
Hong tiow
2024年04月7日
Hong tiow
2024 年 4 月入住 3 晚
shikha 于 2024年04月27日 的回复
Dear Hong, Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated. We're delighted to hear that you had a pleasant experience during your time with us. It was our pleasure to host you, and we hope you enjoyed every aspect of your stay. Our team looks forward to welcoming you back in the future. Warm regards, Shikha Shrestha Manager on Duty
8/10 还可以
Ngai Yui
2024年04月4日
Ngai Yui
2024 年 3 月入住 5 晚
shikha 于 2024年04月25日 的回复
Dear Ngai Yui,Thank you for taking the time to rate us. We hope your recent stay was wonderful.We eagerly await the opportunity to welcome you back in the future.Best regards,Shikha ShresthaManager on Duty
8/10 还可以
Eng Ann
2024年04月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bathroom is a bit small with not much wiggle room. There is no ceiling light in the room that I stayed so it was a bit too dark after nightfall. Nevertheless, it is still a nice hotel.
Eng Ann
2024 年 3 月入住 1 晚
shikha 于 2024年04月6日 的回复
Dear Eng,Thank you for sharing your feedback regarding your recent stay at Travelodge Hotel Hobart. We sincerely apologize for any inconvenience you experienced, particularly regarding the size of our bathroom. Please know that we strive to accurately represent our rooms online, and we regret that this aspect did not meet your expectations. However, we are delighted to hear that overall, you enjoyed your time with us.Please stay in touch and inform us if you plan on returning to Hobart. We are committed to ensuring that your next visit will be memorable and comfortable.Looking forward to welcoming you back soon!Kind regards,Shikha ShresthaManager on Duty
10/10 超赞
sophie
2024年03月31日
满意:清洁度、员工和服务、住宿条件和设施
sophie
2024 年 3 月入住 4 晚
shikha 于 2024年04月2日 的回复
Dear Sophie,Thank you for taking the time to rate us. Your feedback means a lot to us.We're delighted to hear that you had a wonderful stay with us. It's our goal to ensure that every guest enjoys a memorable experience, and knowing that we achieved that with you brings us great joy.We can't wait to welcome you back in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to reach out.Warm regards,Shikha Shrestha Manager on Duty
4/10 很差
thomas
与家人出行
2024年03月29日
不满意:住宿条件和设施,清洁度
Tiny room for triple. Cigarette butt under the bed.
thomas
2024 年 3 月入住 2 晚
Pink 于 2024年03月30日 的回复
Dear Thomas, Thank you for bringing this to our attention and for sharing your feedback about your recent stay with us. We sincerely apologise for the inconvenience and disappointment you experienced during your stay.It's concerning to hear that the room provided for your triple occupancy was not spacious enough and that there was a cigarette butt under the bed. This does not meet our standards of cleanliness and comfort, and we apologise for this oversight. We will address this issue with our housekeeping team to ensure that all rooms are thoroughly cleaned and inspected prior to guest arrival.Your feedback is valuable to us as we continually strive to improve our services and accommodations. We appreciate your understanding and hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.Warm regards,Pink Pham Duty Manager
10/10 超赞
ESTHER
团体旅客
2024年03月27日
满意:清洁度、员工和服务、住宿条件和设施
Good services
ESTHER
2024 年 3 月入住 1 晚
shikha 于 2024年03月28日 的回复
Dear Esther,We deeply appreciate your gracious feedback. It's truly heartening to hear such positive remarks about our services.Please keep in touch, and rest assured, we are committed to ensuring that you receive the highest level of care during your future interactions with us.Warm regards,Shikha Shrestha On-Duty Manager
10/10 超赞
Andrea
团体旅客
2024年03月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great customer service
Andrea
2024 年 3 月入住 3 晚
Raphael Anyie 于 2024年03月25日 的回复
Dear Andrea,We thank you for your kind words. Customer satisfaction is at the heart of everything we do, and we are excited to know that you love the quality of our services.We, from the Travelodge Hobart Team, would like to wish you all the best and we look forward to hearing from you again in the future.
8/10 还可以
Dianne
团体旅客
2024年03月20日
满意:清洁度、员工和服务、住宿条件和设施
We didn't like that check in is 3.00 pm. Also didn't like the size of the shower & bathroom. It was tiny.
The beds were comfortable & the breakfasts were good. Pretty central to most things.
Dianne
2024 年 3 月入住 5 晚
shikha 于 2024年03月21日 的回复
Dear Dianne,Thank you for taking the time to share your positive feedback about your recent stay at Travelodge Hotel Hobart. We're delighted to hear that you enjoyed our location and breakfast offerings.We sincerely apologize for the inconvenience you experienced regarding the size of your room and bathroom. While we do our best to accurately represent our rooms online, we understand that preferences may vary. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to improve our guest experience.We would love the opportunity to welcome you back to Travelodge Hotel Hobart in the future. Please do not hesitate to reach out if there's anything we can do to ensure you have a comfortable and enjoyable stay.Warm regards,Shikha ShresthaManager on Duty
10/10 超赞
David
与配偶出行
2024年03月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was fantastic and helpful
David
2024 年 3 月入住 6 晚
Raphael Anyie 于 2024年03月18日 的回复
Dear David,We thank you for taking the time to provide us with your feedback. Customer satisfaction is at the heart of everything we do, and we are excited to know that you enjoyed your stay with us. We, from the Travelodge Hobart team would like to wish you all the best and we hope to see you again in the future. We will make sure that during your next stay, you will be well taken care of. Stay in touch!
8/10 还可以
Hau Ling
2024年03月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A lot of things within walking distance, clean and comfortable room. The parking site is on another street so it's not the most convenient if you have a lot of luggage, fee is reasonable $15 for 24 hr period, considering street parking around there can be difficult during business hrs but there's street parking for free between 1800-0800.
Hau Ling
2024 年 3 月入住 1 晚
shikha 于 2024年03月21日 的回复
Dear Ling,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a great time staying at Travelodge Hotel Hobart. Your positive comments about our location and cleanliness are truly appreciated.Regarding the parking situation, we apologize for any inconvenience caused. Please note that our onsite parking is limited and operates on a first-come, first-served basis. We understand the importance of convenient parking for our guests and are continuously exploring options to improve this aspect of our service.We would love to welcome you back to Hobart in the future. Please stay in touch, and we'll ensure you're well looked after on your next visit.Warm regards,Shikha Shrestha Manager on Duty
10/10 超赞
Sally
与配偶出行
2024年03月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location
Sally
2024 年 2 月入住 3 晚
Raphael Anyie 于 2024年03月11日 的回复
Dear Sally,We thank you for your feedback and to be rated 5/5. We hope to see you again soon.
8/10 还可以
Olive
与配偶出行
2024年03月11日
满意:清洁度、员工和服务、住宿条件和设施
Very convenient to everything
Olive
2024 年 3 月入住 5 晚
Raphael Anyie 于 2024年03月11日 的回复
Dear Olive,We thank you for your feedback. We are glad that you enjoyed your stay with us. Please do stay in touch and do not hesitate to reach out to us if you ever plan on returning to Hobart. We will make sure that during your next visit, you will be well looked after.
8/10 还可以
Lauren
与配偶出行
2024年03月11日
满意:清洁度、服务设施、住宿条件和设施
Good location.
Lauren
2024 年 3 月入住 2 晚
Raphael Anyie 于 2024年03月11日 的回复
Dear Lauren,We thank you for your feedback. We are very delighted to know that you like the location of our hotel. We hope to see you again soon.
8/10 还可以
Lorraine
与配偶出行
2024年03月7日
满意:员工和服务、服务设施、住宿条件和设施
L'emplacement,la propreté,
Lorraine
2024 年 3 月入住 4 晚
Pink 于 2024年03月9日 的回复
Lorraine,Il semble que vous appréciez l'emplacement et la propreté de l'établissement. Nous sommes ravis que ces aspects aient contribué à rendre votre séjour agréable. Votre satisfaction est notre priorité absolue, et nous sommes reconnaissants de votre retour positif à cet égard. Si vous avez d'autres commentaires ou suggestions sur la façon dont nous pourrions améliorer votre expérience lors de votre prochain séjour, n'hésitez pas à nous en faire part. Nous sommes là pour vous offrir un service exceptionnel à chaque fois que vous nous rendez visite. Merci d'avoir choisi notre établissement, et nous avons hâte de vous accueillir à nouveau bientôt !Sincere,Pink Pham
8/10 还可以
Alan
与家人出行
2024年03月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great budget accomodation for three adults
Alan
2024 年 1 月入住 1 晚
shikha 于 2024年03月5日 的回复
Dear Alan,It was a pleasure hosting you in the beautiful city of Hobart, and we are delighted to hear that you had a wonderful stay with us.Should you ever plan on returning to Hobart, please do not hesitate to stay in touch. We will ensure that you are well taken care of during your next visit.Kind regards,Shikha ShresthaManager on Duty
8/10 还可以
Stanley,Buddina
与配偶出行
2024年03月3日
满意:住宿条件和设施,员工和服务
It is in easy walking distance of most attractions .
Stanley
2024 年 3 月入住 1 晚
Raphael Anyie 于 2024年03月4日 的回复
Dear Stanley, We thank you for your feedback. We are delighted to know that you have enjoyed your stay with us. I hope to see you again soon.
10/10 超赞
Marilyn,Blaxland
与家人出行
2024年03月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good place to stay, good access, walkable to the main tourist areas. Room was nice and clean.
Marilyn
2024 年 2 月入住 3 晚
Pink 于 2024年03月1日 的回复
Dear Marilyn, Thank you for taking the time to provide a positive review for our hotel. We very much appreciate your comments regarding your stay at Travelodge Hotel Hobart and it is always a pleasure to receive positive feedback on our location and our cleanliness as it is very important to us that we provide the best customer service to all our guests because customer satisfaction is at the heart of everything we do, and we are happy to know that you had the most wonderful stay with us. We look forward to your next stay with us! Kind regards, Pink Pham Duty Manager Shikha Shrestha Manager on Duty
10/10 超赞
Linda
与配偶出行
2024年02月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room very comfortable and staff extremely helpful
Linda
2024 年 2 月入住 4 晚
Georgie 于 2024年02月28日 的回复
Dear Linda, Our team is very grateful that you took the time to provide a review for our hotel. We very much appreciate your comments regarding your stay, and are thrilled to know that you enjoyed your time at Travelodge Hobart. It is always a pleasure to receive positive feedback on our location and team. We hope to see you again in the future. Kind regards, Georgie Goulding Guest Service Agent
10/10 超赞
Pilailuk
2024年02月26日
满意:清洁度、员工和服务、住宿条件和设施
It was really nice to stay there
Pilailuk
2024 年 2 月入住 1 晚
Shikha 于 2024年02月27日 的回复
Dear Pilailuk, It was a pleasure hosting you in the beautiful city of Hobart and we are thrilled that you have had a wonderful stay with us, and we hope you have enjoyed your stay with us. Please do stay in touch if you ever plan in coming back to hobart, we will make sure you are well looked after. Kind regards, Shikha Shrestha Manager on Duty
10/10 超赞
Jean karla
2024年02月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like how convenient it is to stay at this hotel as it is near everywhere. Rooms are nice and clean and friendly staff too.
Jean karla
2024 年 2 月入住 2 晚
Pink 于 2024年02月24日 的回复
Dear Jean, Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you found our hotel to be clean, tidy, and well-equipped with all the basic essentials you needed for a comfortable stay. We're also glad to hear that you found our location to be convenient, with plenty of dining options nearby. Providing our guests with easy access to dining and entertainment options is something we strive for, and we're happy to hear that it enhanced your stay. We appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know. Warm regards, Pink Pham Duty Manager