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"Nice hotel with friendly staff and nice Oncen. However western room seemed old and the mattress was not very comfortable. The outdoor bath at the Oncen was partially opened. "

"Amazing Onsen! The history, the natural spring-fed baths, the staff, the dining selections make for a once in a lifetime experience!"

"Fuji is visible from the hotel "

"It was our fourth time at the hotel and the buffet always surprises us with new items on the menu. Everything was on point. "

"The room was spacious, and the breakfast was delicious, though mainly Japanese with just some bread rolls, which may be limiting for those who prefer the Western style breakfast. There were separate onsen areas, one open to public and the other just for the hotel guests. The public bath was open only for limited times, and the amenities were minimal."

"Good spa. Room is typical small size . "

"Wish had a microwave! "

"Second time, always a charm !"

"It is too overpriced, very old and cleaning room is lazy! Two day night stays for 350000 yen with no breakfast? However, it is Dec 27 and 28 ! I expected better! "