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"The room hvac was making a noise even when turned off. Notified hotel technician but wasn’t able to diagnose it"

"B nice room . Breakfast also nice"

"Yes, the room was clean, the view was incredible., staff was helpful and friendly. Breakfast had wide variety of things to choose from. It's classy"

"Chosing Grand Mercure is like hitting the lotto. General manager Rita is an exceptional human being in kindness, professionalism and friendliness. We felt at home in her sweet presence. She became part of our family. Rita, Iris and Sofi are pleasant memories now. Thank you all"

"My room was clean, but elderly and showed signs of years of wear. The shower area had a funky smell, probably years of crud accumulated in the raised marble slab under my feet. The AC also didn't work at all, so on the last few warm days of autumn, the room reached 27 degrees Celsius. All in all, it was a bit uncomfortable. The hotel staff either didn't understand these things to be an issue or simply didn't understand me (even with an electronic translator). I would have to think twice about staying here again. "