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关于火奴鲁鲁机场酒店的点评

2.5 out of 5
火奴鲁鲁机场酒店
3401 N Nimitz Hwy, Honolulu, HI

点评

8.2

很好

10 分 - 超赞。1022 条好评，共有 2329 条点评" "
8 分 - 还可以。735 条好评，共有 2329 条点评" "
6 分 - 一般。325 条好评，共有 2329 条点评" "
4 分 - 很差。133 条好评，共有 2329 条点评" "
2 分 - 糟糕。114 条好评，共有 2329 条点评" "

8.4/10

清洁度

8.6/10

员工和服务

7.6/10

服务设施

7.8/10

住宿条件和设施

8.2/10

环保

点评

10/10 超赞

Qiubo

满意：清洁度、员工和服务、住宿条件和设施
From away airport is close to
2024 年 4 月入住 1 晚
Suzanne 于 2024年04月8日 的回复
Aloha Qiubo,Thank you so much for staying with us. We appreciate your feedback and hope to see you again soon.Mahalo nui loa,Airport Honolulu Hotel

8/10 还可以

Yen-Ching

满意：员工和服务，清洁度
2024 年 2 月入住 1 晚
Kanchana 于 2024年02月10日 的回复
Mahalo for staying with us. We appreciate your feedback!

10/10 超赞

?

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
態度可親
2024 年 1 月入住 1 晚
Kanchana 于 2024年01月28日 的回复
Thank you for staying with us. We appreciate your feedback!

2/10 糟糕

Isaac

2023 年 8 月入住 1 晚
Kanchana 于 2023年08月30日 的回复
Mahalo for staying with us. We appreciate your feedback!

8/10 还可以

Liling

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
希望游泳池延长开放时间到晚上九点
2022 年 7 月入住 1 晚
Guest Services 于 2022年07月20日 的回复
Thank you for staying with us.

8/10 还可以

YenTing

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 6 月入住 1 晚
Suzanne 于 2022年07月4日 的回复
Aloha YenTing, Thank you very much for staying with us! We appreciate your feedback and hope to see you again soon. Warmest Regards, Airport Honolulu Hotel

6/10 一般

Flora

商务旅客
Near the airport.
2022 年 3 月入住 1 晚
Suzanne 于 2022年03月29日 的回复
Aloha Flora, Thank you for staying with us! We appreciate your feedback and hope to see you again soon. Warmest regards, Airport Honolulu Hotel

10/10 超赞

Lois

带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice, quiet, a great deal.
2024 年 5 月入住 1 晚

10/10 超赞

Anthony，Weno Chuuk

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Front staff were excellent, very friendly
2024 年 5 月入住 1 晚

4/10 很差

LUANA

与家人出行
不满意：服务设施
Location was good provided you can find it and driving in a loop that google map could not locate. Housekeeping comes to clean every other day and housekeeping knocked on door in the morning to clean that we told her to come back after her lunch break. And the parking pass was a challenge where you had to walk to front desk to validate it, charged $40 daily to park there and when you exited the property, the card wouldn't work that you had to go back to front desk to validate. Other than that, it was okay.
2024 年 5 月入住 3 晚

10/10 超赞

chad

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

8/10 还可以

David

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Comfortable.
2024 年 5 月入住 2 晚

10/10 超赞

Sang Hyun

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 3 晚

10/10 超赞

sosefina

满意：清洁度
2024 年 5 月入住 1 晚

10/10 超赞

sosefina

满意：清洁度、员工和服务、服务设施、住宿条件和设施
My first time n I love it clean quiet and the staff are amazin. Surely I’ll recommend your place to my families n friends ❤️❤️❤️
2024 年 4 月入住 1 晚

10/10 超赞

Eseta

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Kanchana 于 2024年05月12日 的回复
Mahalo for staying with us. We appreciate your feedback!

6/10 一般

Michael

满意：服务设施
They charge more to park in their lot than the rental car company charged me for the car rental
2024 年 4 月入住 4 晚
Kanchana 于 2024年05月11日 的回复
Thank you for stay with us. We hope to see you again!

8/10 还可以

Sherry

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Property was good. Just limited dining places! But it served our purpose.
2024 年 5 月入住 2 晚
Kanchana 于 2024年05月9日 的回复
Thank you so much for staying with us. We appreciate your feedback and hope to welcome you back again!

8/10 还可以

DANNY

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Kanchana 于 2024年05月11日 的回复
Thank you for choosing our hotel stay. Hope to see you again on your next visit.

6/10 一般

Pat

与家人及幼儿出行
room is dated
2024 年 4 月入住 2 晚
Kanchana 于 2024年05月8日 的回复
Mahalo for staying with us. We appreciate your feedback and hope to have the opportunity to serve you better on your next visit.

10/10 超赞

George

2024 年 5 月入住 3 晚
Kanchana 于 2024年05月8日 的回复
Thank you George for choosing our hotel. We hope to welcome you back for anther pleasant stay!

10/10 超赞

Keith，hilo

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚
Kanchana 于 2024年05月8日 的回复
Thank you for your wonderful review. We hope to welcoming you back soon!

6/10 一般

David

商务旅客
I was issued a room that I lugged my luggage a long ways, only to find out the room was occupied. I had to lug my luggage all the way back to the Front Desk to get another room then lug my luggage all over again to the new room. This happened late at night. Room was close to a highway with speeding cars.
2024 年 5 月入住 1 晚
Kanchana 于 2024年05月8日 的回复
Thank you David for choosing to our hotel. We sincerely apologize for any inconvenience you experience during your stay. We understand the frustration and inconvenience this situation caused you. Please rest assured that we will review our procedures to prevent such occurrences in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for much enjoyable stay!

8/10 还可以

Dakin

满意：住宿条件和设施，清洁度
Only one thing got me up side down is I had to pay parking spot. I’m sure it’s like this in every Hawaii location but what’s the use of paying the room if we have to pay parking stall!
2024 年 5 月入住 1 晚
Suzanne 于 2024年05月6日 的回复
Aloha Dakin, Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon. Mahalo, Nui Loa,Airport Honolulu Hotel

10/10 超赞

Ron

满意：清洁度、员工和服务、住宿条件和设施
It was another wonderful stay. Amenities are good and area clean.
2024 年 5 月入住 1 晚
Suzanne 于 2024年05月6日 的回复
Aloha Ron, Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon. Mahalo, Nui Loa,Airport Honolulu Hotel

8/10 还可以

Janice

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient to airport. Airport shuttle was convenient. Clean quiet. Nice pool area.
2024 年 4 月入住 1 晚
Kanchana 于 2024年05月4日 的回复
Thank you for staying with us and provide your wonderful feedback about our hotel. We appreciate your kind words and hope to welcome you back again soon!

4/10 很差

Tuia

商务旅客
满意：员工和服务
不满意：服务设施
I found roaches in my room.
2024 年 4 月入住 3 晚
Kanchana 于 2024年05月4日 的回复
Please accept our apologies for any inconvenience you experience during your stay. Hope to have a chance to serve you better on your next visit.

10/10 超赞

Judy

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was great, shuttle was quick to pick us up!
2024 年 4 月入住 1 晚
Guest Services 于 2024年05月4日 的回复
Mahalo for your feedback. We hope to serve you in the future

10/10 超赞

Richard

满意：员工和服务、服务设施、住宿条件和设施
What a gem. Right next to the airport. Free shuttle. Incredible front desk staff. Very clean and comfortable room. You wont go wrong here! We would stay here again anytime!!
2024 年 4 月入住 1 晚
Guest Services 于 2024年05月4日 的回复
Mahalo for your feedback. We hope to see in again in the future.

6/10 一般

Jeanette

与家人出行
满意：清洁度、服务设施、住宿条件和设施
The parking fees are a lot. We were eligible for local rates but since we did not book directly with the hotel, we were charged 2x more than the normal parking rate. Unreal!
2024 年 4 月入住 2 晚
Guest Services 于 2024年05月4日 的回复
Thank you for your feedback. We do apologize for the confusion. Kamaaiana parking rates apply to booking directly with the hotel. Booking thru 3rd party such as Expedia disqualifies you from getting the Kamaaiana rate for the parking. For future reference please book directly with the hotel.

8/10 还可以

Alvin，Bellflower

与配偶出行
满意：员工和服务，清洁度
Just a good place to sleep.
2024 年 1 月入住 1 晚
Guest Services 于 2024年05月4日 的回复
Thank you for your feedback.

10/10 超赞

Melissa

与家人出行
满意：清洁度、员工和服务、服务设施
The check- in and check- out was extremely quick which was perfect especially after flying for over 16 hours. The next morning we used the shuttle which was very convenient and the staff were really friendly and helpful. Would definitely stay again! Thank you!
2024 年 4 月入住 1 晚
Guest Services 于 2024年05月4日 的回复
Thank you for your feedback. We will share with our team your positive comments regarding your stay.

10/10 超赞

Andrew

2024 年 4 月入住 1 晚

8/10 还可以

Uwe

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wir waren nur 1 Nacht da. Personal ist sehr freundlich.
2024 年 4 月入住 1 晚
Guest Services 于 2024年05月4日 的回复
Mahalo for your positive feedback.

10/10 超赞

Elipi

2024 年 4 月入住 3 晚

6/10 一般

Sandra

满意：清洁度、员工和服务、住宿条件和设施
The hotel is close to the airport and several food establishments. There is a free shuttle to the airport and taxis always available. The staff were pleasant and helpful.
2024 年 4 月入住 1 晚
Guest Services 于 2024年05月4日 的回复
Mahalo for your feedback. We hope to serve you again in the future.

6/10 一般

SAORI

满意：服务设施，清洁度
空港へのシャトルバスが早朝から夜まで出ていて、トランジット等にはとても便利です。 お部屋も清潔で広さも充分、お風呂の湯量やお湯の暑さも問題なし。 ただ、ベッドのマットレスのスプリングが非常に微妙で、寝心地が悪かったです...
2024 年 4 月入住 1 晚
Kanchana 于 2024年04月27日 的回复
Mahalo for sharing your feedback with us. We apologize for any discomfort you experience during your recent visit. Hope to have the opportunity to serve you better on your return.

8/10 还可以

Matthew

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Which they would list that it's an additional $40 a night for parking.
2024 年 4 月入住 2 晚
Suzanne 于 2024年04月26日 的回复
Aloha Matthew,Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon.Mahalo Nui Loa,Airport Honolulu Hotel

6/10 一般

Brenda S

2024 年 4 月入住 1 晚
Kanchana 于 2024年04月27日 的回复
Mahalo for staying with us. We appreciate your feedback and hope to see you again.

4/10 很差

Maria

2024 年 4 月入住 1 晚

8/10 还可以

Tyla

满意：员工和服务，清洁度
2024 年 4 月入住 1 晚
Suzanne 于 2024年04月26日 的回复
Aloha Tyla,Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon.Mahalo Nui Loa,Airport Honolulu Hotel

10/10 超赞

Todd，sherwood

2024 年 4 月入住 1 晚

8/10 还可以

Hyun

2024 年 4 月入住 1 晚

10/10 超赞

Carol

与配偶出行
满意：住宿条件和设施，员工和服务
Close to everything
2024 年 4 月入住 1 晚
Kanchana 于 2024年04月24日 的回复
Thank you for choosing to stay with us. We hope to welcome you back for anther great stay!

10/10 超赞

Melanee

2024 年 4 月入住 1 晚

8/10 还可以

Lyn

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Kanchana 于 2024年04月24日 的回复
Mahalo for staying with us. We appreciate your feedback!

6/10 一般

ANNA

与家人出行
满意：住宿条件和设施，清洁度
不满意：服务设施，员工和服务
The location was nice, and the rooms were clean - the only issue we had was the shuttle service to airport was not available to us because 5am was busy time for shuttle so we had to find a taxi instead. That was ONLY reason we chose this hotel was because of the free shuttle service.
2024 年 4 月入住 1 晚
Kanchana 于 2024年04月24日 的回复
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you've experience during your recent stay. We hope to have the opportunity to serve you better on your next stay.

8/10 还可以

Rebecca

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I always stay here, its so convenient, quiet & friendly staff
2024 年 4 月入住 2 晚
Kanchana 于 2024年04月24日 的回复
Mahalo Rebecca for your great review!We appreciate your kind words and hope to welcome you back again soon.

10/10 超赞

Risiti

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient location to easily get to the airport. Staff were very helpful and friendly.
2024 年 1 月入住 3 晚

2/10 糟糕

Guorun，Ithaca

2024 年 4 月入住 1 晚
Suzanne 于 2024年05月12日 的回复
Aloha Guorun,Thank you so much for staying with us.Our sincerest apologies for not meeting your expectation.Hope we have another opportunity to welcome you back.Mahalo Nui Loa, Airport Honolulu Hotel