Everything was fine
Store r close
Fast food and restaurant near the hotel
Adriana
2024 年 8 月入住 4 晚
10/10 超赞
April
与家人出行
2024年08月28日
满意:清洁度、服务设施、住宿条件和设施
Great property to stay at.
April
2024 年 8 月入住 4 晚
10/10 超赞
Wenchong
2024年08月23日
满意:住宿条件和设施,清洁度
Wenchong
2024 年 8 月入住 3 晚
10/10 超赞
Bronson
与配偶出行
2024年08月18日
满意:住宿条件和设施,服务设施
Loved the communication by host. Property was perfect. Everything was great, the floor was wet when we arrived.
Bronson
2024 年 8 月入住 2 晚
4/10 很差
Dale
与家人出行
2024年06月21日
不满意:住宿条件和设施,清洁度
We rented through Expedia as a package deal. Upon checkin we were told by staff that this was third party and as such there would be no housekeeping, additional towels or any services provided to us. The facility is old and run down. There are 2 floors with laundry services but the laundry on floor 3 had broken down washers for the entire week stay. There is a large homeless population surrounding the facility and they just set up tents and pee all over the sidewalks. Oh and dont even think about using their phones- papers in the rooms say even local calls are charged at $0.75 each. Get real. Do yourself a favor and book elsewhere!
Dale
2024 年 6 月入住 7 晚
10/10 超赞
Katia
2024年05月24日
满意:住宿条件和设施,清洁度
Katia
2024 年 5 月入住 8 晚
6/10 一般
真实旅客
商务旅客
2024年05月23日
不满意:清洁度
Air conditioning wasn’t working for first two days, room was moldy, hit and miss communication
真实旅客
2024 年 5 月入住 7 晚
2/10 糟糕
ana
与配偶出行
2024年05月22日
不满意:住宿条件和设施,清洁度
The hotel is good but the room we get has to many problems on the bathroom, The shower is very small and with very little water pressure it is very difficult to take showers, the sink was plugged and they took more the two days to fix it. we found out have cockroaches. The fridge was not working good. They don’t have service of recollection of garbage so we have to take care of it
ana
2024 年 5 月入住 8 晚
8/10 还可以
ross
2024年05月19日
ross
2024 年 5 月入住 2 晚
4/10 很差
Itoe
2024年05月15日
Itoe
2024 年 5 月入住 7 晚
10/10 超赞
真实旅客
2024年05月12日
满意:客房舒适度,清洁度
真实旅客
2024 年 5 月入住 2 晚
4/10 很差
Sean
2024年05月5日
When I arrived, they told me that my booking was reserved by Expedia for 4 May and not the third. Then the front desk advised that this was a privately owned condo and not part of the Alamoana hotel subsequently we would not have access to towels and bedding changes And other necessities like toilet paper. This had not been understood by me and do not recall anything about this being not part of the hotel when I rented the third through 5 May for a holiday for my wife and myself. The receptionist was very good and so was the staff at the hotel, but both my wife and I felt it very strange that the accommodation was not part of Ala Moana hotel.
Sean
2024 年 5 月入住 2 晚
2/10 糟糕
Brett
2024年04月19日
不满意:客房舒适度,清洁度
Brett
2024 年 4 月入住 2 晚
8/10 还可以
Thomas
2024年04月14日
Thomas
2024 年 4 月入住 2 晚
8/10 还可以
vernon
2024年04月13日
vernon
2024 年 4 月入住 5 晚
6/10 一般
真实旅客
商务旅客
2024年04月10日
满意:客房舒适度,清洁度
I would have rather booked through the hotel
The room is right next to the elevator shaft, so if you’re a light sleeper this will keep you up all night. The room has no extra toiletries and because it’s a privately owned condo inside of the main hotel the hotel housekeeping will not service the room in anyway, which also means there is no daily cleaning. The property manager messaged frequently enough but never communicated that there wayany additional resort costs. The booking says that resort costs are not included but at no point were any specifics communicated to me. The benefits to it being privately owned are that they provided nicer glasses and utensils.
真实旅客
2024 年 3 月入住 4 晚
2/10 糟糕
Kevin
2024年04月8日
满意:清洁度
Stay at Ala Moana
This 3rd party company used by Hotels.com is not responding to my communications regarding being overcharged. I need to get money back from them for being overcharged. The hotel itself was decent but there was no shampoo and the front desk would not give me any because it was "managed by another company".
Thank you,
Kevin Stokes
(808) 594-3670
Kevin
2024 年 4 月入住 2 晚
8/10 还可以
TOSHIHARU
2024年04月4日
TOSHIHARU
2024 年 3 月入住 10 晚
6/10 一般
Tiffani
2024年04月1日
满意:住宿条件和设施,清洁度
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
Tiffani
2024 年 3 月入住 2 晚
8/10 还可以
James
2024年03月29日
满意:住宿条件和设施,清洁度
James
2024 年 1 月入住 5 晚
6/10 一般
Raynold,Fort Collins
与家人及幼儿出行
2024年03月4日
满意:清洁度、服务设施、住宿条件和设施
Nothing stand out special about the place. It is a convenient location. I was not aware there would be no room service for a week when I booked the room.
Raynold
2024 年 2 月入住 7 晚
2/10 糟糕
Janin
与家人出行
2024年03月2日
不满意:清洁度、服务设施、住宿条件和设施
The Orgoto company made my dream vacation miserable. I was promised bedding for 4ppl and was only offered a king bed and pull-out chair. I received 1 roll of toilet paper for a 6-day stay and a family of 4. Ala Moana hotel is fine for a couple and maybe 1 kid but do not book with Orgoto unless you want to feel homeless. I had to buy a blanket, pay double parking fee$50 per night and my own toilet paper. Please do not make the same mistake we did. Do not let this cheap, unprofessional company ruin your Hawaiin vaction. Shame on them!