Do not recommend. I was freezing the first day because ac would not stop running could not get a hold of anybody until a day before our flight then the toilet started leaking just a horrible experience I will not be booking again property owner is unreliable and did not communicate at all Completely dissatisfied & owner will not even issue a partial refund. Never again
Jackie
2024 年 7 月入住 4 晚
8/10 还可以
mae
与配偶出行
2024年07月19日
夜でも近隣からホテルへの帰り道などが安全だった
mae
2024 年 7 月入住 6 晚
4/10 很差
Lynn,Federal Way
2024年05月31日
不满意:清洁度、服务设施、住宿条件和设施
Stayed here for location convenience, room was old and in need of thorough cleaning and minor upgrades. No extra toilet paper, no Kleenex. Hotel amenities fees a rip off for those of us who won’t use the gym, pool and sauna.
Lynn
2024 年 5 月入住 5 晚
8/10 还可以
Eduardo
2024年05月25日
满意:客房舒适度,清洁度
Eduardo
2024 年 5 月入住 2 晚
8/10 还可以
Stacy
与家人及幼儿出行
2024年05月22日
满意:住宿条件和设施,清洁度
I liked the convenience
Stacy
2024 年 5 月入住 7 晚
10/10 超赞
Brian
与配偶出行
2024年04月29日
满意:清洁度、服务设施、住宿条件和设施
This was our second time at this hotel and it didnt disappoint.we stayed in a room that was privately managed this time. A little misunderstanding with toiletries but it all worked out.
Brian
2024 年 3 月入住 8 晚
4/10 很差
david
与家人出行
2024年04月4日
不满意:客房舒适度,清洁度
david
2024 年 3 月入住 6 晚
2/10 糟糕
真实旅客
与家人出行
2024年03月5日
不满意:客房舒适度,清洁度
真实旅客
2024 年 2 月入住 5 晚
2/10 糟糕
Sharifabonu
2024年02月23日
不满意:清洁度
Sharifabonu
2024 年 1 月入住 7 晚
8/10 还可以
Arthur
2024年02月5日
满意:客房舒适度,清洁度
Nice stay
This was a good option at this property. It was the time share side so you have the comfort of the same rooms as the hotels side but you only Have basic room services. They will come in a do a mid stay clean like a vacuum and courtesy change of sheets and towels, but they normally charge extra for this on a shorter stay. We were here for 11 nights so they looked after us pretty well.
Nice room with city view but wow, NOISY. Sirens and loud cars, garbage collection in the alley way at 3 am even on the 27th floor it was so loud we could not keep the door open a night. We have stayed on the ocean side before and it was not much better.
Honestly, this was worth the savings to stay here with Castle. So close to the mall and beach and bus service is right out front. Car rentals in the lobby and Starbucks makes it very convenient.
Arthur
2024 年 1 月入住 11 晚
2/10 糟糕
Melissa
与家人及幼儿出行
2024年01月11日
不满意:服务设施,清洁度
When booking a hotel I expected a hotel. 24 hours upon on arrival I was sent an email explaining that this was a privately owned unit and there would be no house keeping. We had to wash our own towels which is very annoying when on a beach vacation and using towels daily in the sand. Pool was freezing cold we did not go in. Homeless people living in tents half a block down the road. The room had mold and you could definitely tell it’s age. The worst part was that I felt lied to about it being a hotel but with none of the services of a hotel. We had to clean our own room and wash our own towels. At one point we are going to call the front desk with a question and realize that the phone had no telephone cord! It was sitting on the table but unusable.
Melissa
2023 年 12 月入住 7 晚
2/10 糟糕
Hiroko
2023年12月14日
Hiroko
2023 年 12 月入住 5 晚
4/10 很差
Brandi
2023年12月13日
Brandi
2023 年 12 月入住 7 晚
8/10 还可以
Mayumi
2023年12月4日
不满意:清洁度
Mayumi
2023 年 11 月入住 8 晚
10/10 超赞
Marie
与家人出行
2023年11月14日
满意:客房舒适度,清洁度
Marie
2023 年 11 月入住 5 晚
2/10 糟糕
Sanae
2023年11月2日
不满意:客房舒适度,清洁度
Sanae
2023 年 10 月入住 7 晚
4/10 很差
NICHOLAS
2023年10月16日
满意:客房舒适度,清洁度
Hidden Fees.
Hidden Fees apply. Parking available for $35/day. Resort fee applies at $25/day. These hidden fees were not announced until check-in. If known during prepaid booking, would have chosen higher quality hotel for same final price.
NICHOLAS
2023 年 10 月入住 7 晚
2/10 糟糕
Jose
2023年10月3日
The ac wasn’t working the safe wasn’t working the closet wasn’t working there was hair everywhere the floor was dirty I will never stay here again
Jose
2023 年 9 月入住 3 晚
2/10 糟糕
Lacey
2023年09月5日
不满意:住宿条件和设施
Lacey
2023 年 9 月入住 2 晚
4/10 很差
Vu,San Jose
与家人出行
2023年09月3日
不满意:住宿条件和设施,服务设施
They refused to offer room cleaning, and the parking fees were ridiculous. Shouldn’t a hotel provide parking?