SCAM – Extremely Misleading Listing! AVOID!
Our stay at Pacific Monarch in Waikiki was extremely disappointing. In my opinion, this listing felt like a SCAM because the accommodation was substantially different from what was advertised.
The listing advertised 1,348 sq. ft., yet property records indicate approximately 443 sq. ft. of interior space plus a 143 sq. ft. balcony. This enormous discrepancy is completely unacceptable.
The listing also created the impression of beachfront accommodation, but the building is NOT beachfront. The photographs and descriptions were misleading and did not accurately represent what we experienced.
The air conditioning was extremely noisy and struggled to cool the unit. Filters were visibly dirty, towels smelled unpleasant, and cleanliness was below acceptable standards. Noise and light disturbed our sleep. Cleaners even attempted to enter without prior notice, raising serious privacy concerns.
Despite reporting these problems, management offered an inadequate resolution.
We felt misled and extremely disappointed. This experience negatively affected our Hawaiian vacation.
BEWARE! Verify the actual property size, location and amenities before booking. We would NEVER stay here again!