Kobe Horaikyo Hotels

"The staff was friendly, courteous and very helpful. Everyone we encountered was welcoming and intentional about being sure we were comfortable and able to enjoy every facet of this cultural experience. "

"Best customer service and wonderful property !!"

"Traditional Breakfast was delicious. Rooms are clean and spacious. Massage chairs are a nice touch—very relaxing and a quiet environment."

"Traditional Japanese hotel. Good location and friendly staff. No shower but we expected that. Close to central food and shopping. "

"We had a private onsen room and it was a Kin-sen ("golden coloured hot spring water"). Temperature was good, and is constantly running. We had dinner and japanese breakfast served to us inside our room. Check out was a bit early at 10am, so that clashed a bit with our late breakfast and trying to get a last bath in while the staff wanted to clean up our breakfast set up at the same time. The massage chair was nice and the futon on the tatami was super comfortable (with choice of pillow). The coffee bar was nice, with some snacks during guest staying hours (after 4pm and before 10am). It's a bit further from the bus station, so didn't explore too much (it was rainy too), but there's a shuttle that's available on request. We had to use a pay phone to call as we had data-only plans. They can also shuttle you from the ropeway or train station. All in all, a nice relaxing and quiet place to unwind and soak in a wonderful onsen."

"部屋と温泉は良かったです。"

"Beautiful hotel"

"Enjoyed the facilities (including the use of the larger sister resort). Brilliant meals. However, we lost a pair of earrings that was placed inside a cupboard and we discovered missing when packing up."