Hilton Hotels Horatio hotels

"The beds aren't the best and made noises every time you moved. Everything else was perfect. "

"Nice clean room at a reasonable price "

"Fire alarms went off ALL NIGHT ! With in bedroom strobe lights Terrible location. Bad neighborhood. Train coming throught right next door . Breakfast was good . I will not be staying there ever again. They would not refund my money . Said they would pro rate room charge..i haven't seen it yet on credit card ."

"Nice hotel "

"I would not recommend staying here. Front desk personnel just going thru the motions. Not a smile in sight and poor hospitality skills. Hotel manager non existent. Tried 4 times to talk to manager. Responses from front desk were, out sick, don’t know his schedule, he’s here somewhere, should be here. Left my phone number twice with front asking for manager to call. No response over the 4 day stay. Breakfast offerings on par with Motel 6. At 8:30am the only warm food was cheddar biscuits the size of half dollars. No thank you. Actually went and paid for breakfast due to poor breakfast at hotel. Gives you the feeling of being nickel and dime for hotel profit a quality and customer cost. Staff at this location needs training in hospitality. Does not meet Marriott standards, unless Marriott is lowering standards to chase profits. "

"Clean room, great staff and amenities! "

"CLEAN & VERY FRIENDLY "

"I’m very happy with everything and everyone thanks "

"Air conditioner in room made a dripping noise all night. Exposed piping in the room, carpet dirty. Baseboards not even along all of the walls. I asked to move rooms on the next day and was moved to an “upgrade” room but the room still was less than expected. Bathtub stained needs an acid wash, couch in room was filthy gross. Area is not safe, a lot of people roaming the parking lot at all hours of the night. I would not recommend staying here. "