Hornby Island Hotel with Pool

"The rooms were very clean and well stocked of supplies. We booked a room with a full kitchen and they had everything we needed for cooking and did not have to bring anything extra. The hotel is right by the beach and had a private door to go to and from the beach. The service was excellent as they were very friendly, helpful and also gave us free valet parking once their parking was full. Their pool was very clean and very warm outside of it when you came out from the pool. Very close to many walkable amenities around the hotel."

"Very comfortable beds, friendly staff and close to a great bakery called Mountain View"

"Love the cookies!"

"Toilet paper dispenser under counter. Should be moved to surface of countertop. Parking very confusing with location of other businesses. "

"The property was super busy with hockey teams, birthday parties etc and not staffed for it at all over the 3 days we were there. Food for breakfast was non existent as there were lines and people clearing out all the hot food within minutes and 30+ minutes to refill. The pool was over crowded and absolutely rowdy. Despite alerting staff to the teenagers running, jumping onto kids in the pool swimming, spraying water guns into peoples faces, nothing was done to resolve the issues. It was extremely dangerous and unfortunately we had to remove our children. The bathrooms in the pool area were also filthy. At night, children were running up and down the hallways, screaming and knocking on doors until after 11pm and it started back up by 7am. We had no sleep, had to go elsewhere for breakfast and swimming, felt like a waste of money. It's too bad they'll overbook the property and not bother to have enough staff. At checkout I wasn't even asked how my stay was, and when I attempted to notify the management of our disappointment before leaving a review, I was emailed a generic copy and pasted AI response that didn't even acknowledge what my initial email was. Clearly they don't care so we won't be back. "

"Decent stay . Staff were very friendly."

"Staff was super friendly. Parking great. Breakfast was nothing special. Room was clean "

"The rooms were nice and clean The shampoo, conditioner and body was a good product We didn’t get to use the pool or hot tub wish we had more time"

"The rooms were clean, check-in and check out was quick. The staff were nice. Breakfast was delicious. The only thing I would say is that the pillows weren’t the best, otherwise it was a great stay."