"Located really close to the Bell tower and within walking distance of the city wall. Close to many shops. 30 mins taxi to the airport. Room was comfortable and clean. Reception staff speak very little English so be prepared to use translation apps."
"We had a really enjoyable three night stay at the Grand Mercure. Everything was more than we could have wished for. We were given a room upgrade on arrival. The staff were all really friendly and spoke a decent level of English. And the breakfast was really good. We would happily stay here again if we return to Xi’an."
"One of the best hotel experience we have had anywhere! The front desk manager Sultanli Elchin was welcoming and made us feel like we were the only customers at the hotel. Outstanding experience, beautiful property and convenient location!!!! "