Houston Houston Graffiti Building Hotels

"The staff was very courteous. And check-in, we were given to a complementary drink tickets for the rooftop bar, which was nice."

"I am writing to formally document several grave security failures I encountered during my recent stay at your Houston property. These were not mere inconveniences; they were fundamental breaches of guest safety that left me feeling vulnerable and unsafe in my own room. Specifically, I am bringing the following issues to your immediate attention: • Door Hardware Failure: The door to my room did not sit flush with the frame. Not only were there visible gaps that compromised my privacy, but the latch was so poorly aligned that the door could be bypassed and opened using a simple credit card. • Systemic Code Vulnerability: I discovered that the numeric passcode for my room lock was not unique. It followed a predictable pattern tied directly to the room number. Anyone with knowledge of the hotel’s numbering system could have easily deduced my "private" code and entered the room. The combination of a physically insecure door and a predictable electronic lock system is unacceptable for a major hospitality brand. A hotel room should be a secure sanctuary; instead, I was forced to stay in a room that effectively had no lock at all."

"restaurants near by"

"Staff was very nice. My issue was with the insanely long wait times for the elevators and also, my partner and i were laying in bed at 9am when stuff busted in on us. Checkout isnt until 11am. Then we tried to relax more since i had a stressful long flight in the night before and we were awoken by the front desk calling our room. I missed the call but called them back asking why they had called our room. They said they didnt mean to. So two interruptions when we were just trying to relax after a very stressful day before. Unfortunately was not able to. Getting busted in on without a knock at all is enough for me not to come back especially since we paid $350 for this room for one night. Also the staff was yelling while cleaning the other rooms next to us at 10am right before they came into our room without notice or knocking. You can hear clear through the walls."

"Was great nice corner room walking distance and friendly staff "

"I had a strange experience with the bar staff. I reported it to the manager who handled it well. But the Four Seasons no longer has the 5 star service it had when I was younger. They need to address that, retrain, and use spotters to root out those that don't make the cut."

"Clean and great location to rockets stadium. Great friendly staff"

"Great value. Parking available right outside my room. The motel manager is very courteous and helpful."

"Amazing! You will truly love it "