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关于贝斯特韦斯特伍德兰旅馆的点评

2.5 out of 5
贝斯特韦斯特伍德兰旅馆
17081 Interstate 45 S, The Woodlands, TX

点评

7.8

还可以

10 分 - 超赞。304 条好评,共有 816 条点评" "
8 分 - 还可以。276 条好评,共有 816 条点评" "
6 分 - 一般。116 条好评,共有 816 条点评" "
4 分 - 很差。70 条好评,共有 816 条点评" "
2 分 - 糟糕。50 条好评,共有 816 条点评" "

8.2/10

清洁度

8.2/10

员工和服务

8.0/10

服务设施

8.0/10

住宿条件和设施

8.4/10

环保

点评

8/10 还可以

Feng

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 1 晚

8/10 还可以

Wenyi

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
附近餐廳多,很方便。
2018 年 1 月入住 1 晚
GM 于 2018年01月29日 的回复
Thank you

8/10 还可以

Joel

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was good for the price. Could maybe use some updating.
2024 年 5 月入住 1 晚

10/10 超赞

Neal

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was perfect
2024 年 5 月入住 1 晚

4/10 很差

Shannon,Houston

Na
2024 年 4 月入住 1 晚

10/10 超赞

ROBERT

团体旅客, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
clean and close to shopping
2024 年 4 月入住 1 晚

10/10 超赞

María de los Angeles Rodríguez

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 7 晚
GM 于 2024年04月22日 的回复
Thank you for a five-star review. We are glad you enjoyed your stay. We hope you come back to see us again soon.

8/10 还可以

Patricia

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Ceara,Conroe

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great experience.
2024 年 2 月入住 1 晚

8/10 还可以

Sergio

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean….
2024 年 3 月入住 1 晚
GM 于 2024年04月22日 的回复
Thank you for leaving us a feedback regarding your recent stay. We take pride in providing a clean and comfortable space for all of our guests, so out team appreciates that you noticed. We look forward to seeing you again soon.

10/10 超赞

Nancy

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great spot!
2024 年 3 月入住 1 晚
GM 于 2024年03月20日 的回复
Thanks so much for sharing your experience with us. We hope to see you again soon.

10/10 超赞

Deborah

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
GM 于 2024年03月20日 的回复
Thank you for the 5-star review! We can’t wait to see you again.

10/10 超赞

Sandra

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amables en recepción
2024 年 3 月入住 1 晚
GM 于 2024年03月20日 的回复
Thanks for the 5-star review. The team is thrilled you’re happy with your recent visit. We hope to see you again soon.

10/10 超赞

Kimberly

商务旅客
满意:服务设施
Spacious room with all ammenities readily available. Breakfast was more than adequate and staff was kind.
2024 年 2 月入住 1 晚
GM 于 2024年03月20日 的回复
We really appreciate you taking the time to share your experience with us. We glad you enjoyed the breakfast. We look forward to seeing you again soon.

10/10 超赞

Ricardo

满意:住宿条件和设施,员工和服务
Excellent
2024 年 2 月入住 3 晚
GM 于 2024年03月20日 的回复
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

4/10 很差

Joan

与家人出行, 商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The pull out coach was lowest quality with a low end worn out matress and stains on couch cushions. We had to go down to the front desk to pick up a sheet, blanket and pillow that were not in the room so it could be utilized. The sheet was a flat sheet and not a fitted sheet. Also had to get towels ourselves from the front desk, 3 adults in the room but only 1 set of towels. No house keeping services were offered. A meal was dropped on floor of elevator and trampled on no one in the hotel cleaned it up until the next day although they were informed of the issue.will not stay again or recommend to others.
2024 年 2 月入住 2 晚
GM 于 2024年02月26日 的回复
Thank you for taking the time to leave us a feedback regarding your stay with us last weekend. We are sorry you did not have a good experience. It looks like you had a privacy sign(do not disturb) sign on your door on Saturday, hence why the housekeeper was not able to offer the service but if you had called the front desk to request, we would be able to arrange the service for you.Please be informed that all of our king size bed rooms offer 2 sets of towels as we allow 2 adults and 2 children (under 12) in each room and if there's an extra adult, guests are required to pay an extra fee for each extra adult. Although, when you requested for blanket, bedding towels, our front desk did not hesitate to provide the items you requested.Again, we are sorry you did not have a good experience at our hotel. We will use this feedback to better serve our future guests.

4/10 很差

Gabrielle

与配偶出行
满意:员工和服务
不满意:住宿条件和设施
Our sink didn’t work or turn on and the toilet didn’t flush.
2024 年 2 月入住 1 晚
GM 于 2024年02月23日 的回复
We are sorry about your experience. If any of our front desk staff is informed about the issue they would offer to take a look at the issue or offer to move our guests to another room. Again, we are sorry you did not have a good experience and we will use this feedback to better serve our future guests.

10/10 超赞

Christopher

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
GM 于 2024年02月26日 的回复
Thank you for 10 out of 10! Looks like you had a great stay. Please come back to see us again.

8/10 还可以

Emily

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
For an inexpensive hotel stay, this was a really great place to stay. Very clean, very nice staff, and a good breakfast. I would give it 5 stars, but I could hear the highway noise through the windows and the floors were creaky. Otherwise, I really liked my stay here.
2024 年 2 月入住 1 晚
GM 于 2024年02月22日 的回复
Thank you for taking your time to leave us a feedback. We love to hear how you enjoyed your stay and we are sorry about the noise from the highway. We will look forward to your next visit.

10/10 超赞

Elizabeth

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
GM 于 2024年03月20日 的回复
We are so grateful for your 5-star review. Thank you for sharing your rating with us and the community.

2/10 糟糕

Ernest

2024 年 1 月入住 2 晚

6/10 一般

真实旅客

商务旅客
满意:清洁度、员工和服务、客房舒适度
2024 年 1 月入住 3 晚

8/10 还可以

Carol

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚

10/10 超赞

Rubi

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, cleanliness. Always our first option whenever we visit conroe.
2023 年 12 月入住 1 晚
GM 于 2024年02月28日 的回复
Thank you for your feedback. Guests like you are motivating all of our staff to do better each day. We hope to see you again very soon.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Well maintained hotel
Nice, clean, and a great location
2023 年 12 月入住 1 晚
GM 于 2023年12月17日 的回复
Thank you for leaving us a feedback regarding your recent stay. We love to hear that you had a great stay and we are looking forward to seeing you again soon.

10/10 超赞

Jazmari

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 5 晚

6/10 一般

Shelby

与配偶出行
满意:员工和服务,清洁度
I would not stay here again. It was very noisy from the highway. They need to adjust the doors so they close quietly because there were doors slamming all night long. The sink didn’t shut off so it dripped. The toilet needed to be reattached to the floor because it rocked back and forth. Just felt for what I payed I expected a little nicer place.
2023 年 11 月入住 1 晚
GM 于 2023年11月21日 的回复
Thank you for taking the time to leave us a review. We are sorry to hear about your experience at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 超赞

Wilda

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
GM 于 2023年11月22日 的回复
Thank you for giving us 10/10. We hope you come back again soon.

10/10 超赞

Reagan

2023 年 11 月入住 1 晚
GM 于 2023年11月22日 的回复
Thank you for giving us 10/10. We hope you come back again soon.

10/10 超赞

Amy Lynne

满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a perfect hotel for me to stay in while visiting family. Was hesitant at first when I tried to check in and no one was there. But that was the only flaw. Breakfast was warm and good! The room was very clean and comfortable. I will definitely stay again on my next bisit
2023 年 11 月入住 3 晚
GM 于 2023年11月19日 的回复
Lovely to hear you enjoyed your stay at our property. We apologize for a little hiccup at the check-in. Some time, out staff have to step away to assist other guests or inspect rooms prior to our guests arrivals. Thank you for taking the time to leave us a review and we hope to see you again soon.

8/10 还可以

Thomas

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Clean and comfortable.
GM 于 2023年11月19日 的回复
We always love to hear that our guests had a comfortable stay at our property. Thank you for your review, we hope to see you again.

10/10 超赞

Jeremy

2023 年 11 月入住 1 晚

10/10 超赞

Yaku

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚
GM 于 2023年11月22日 的回复
Thank you for giving us 10/10. We hope you come back again soon.

10/10 超赞

Jose

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location and price, look forward to staying here again in future
2023 年 11 月入住 1 晚
GM 于 2023年11月19日 的回复
Thank you for taking the time to leave us a feedback from your stay. We love to hear that you had a great stay. Looking forward to seeing you on your next visit.

8/10 还可以

adesola

2023 年 11 月入住 2 晚

4/10 很差

Ursula

2023 年 10 月入住 1 晚

10/10 超赞

Terri

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
GM 于 2023年11月22日 的回复
Thank you for giving us 10/10. We hope you come back again soon.

10/10 超赞

ANN,LITTLETON

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fast stop off highway. Good for a night.Breakfast was great
2023 年 10 月入住 1 晚

6/10 一般

Karen

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The grounds could use improved lighting for night. Also with the shrubbery around the property may be intended to block views of the surrounding businesses, it is not dense and very easy for people to walk through. Property was clean, but dated areas like the stairs and elevator were worn.
2023 年 10 月入住 3 晚

8/10 还可以

Luke

与配偶出行
Good place to stay. No complaints. Maybe other than how hard it is to change the input on the TV
2023 年 10 月入住 1 晚

10/10 超赞

Dora

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Will book again here BWP
I will most def. stay again. Will be booking again at the end of this month. I was very comfortable in this hotel. It was clean. The room was very clean. Very comfortable bed (even though I usually like to bring my feathery comforter to stay warm.) I wear earplugs to sleep better so I did not hear a thing. Staff was very friendly. Breakfast was good. McDonald's is a walking distance, a convenient store too. We will be booking here soon- Motocross race coming up. I will let my motocross families know this is a great hotel to stay. I recommend this place. ( and NO bugs, etc! )
2023 年 10 月入住 2 晚
GM 于 2023年10月20日 的回复
We sincerely appreciate you taking the time to share with us your experience at our property. On behalf of our entire team, thank you for allowing us to serve you. We are looking forward to your next trip to the area.

8/10 还可以

Donnie

商务旅客
满意:员工和服务,清洁度
Sleepy
Everyone’s room door slams when they enter and leave their room. Which can be startling if you are trying to go to sleep.
2023 年 10 月入住 1 晚

10/10 超赞

Harrison

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 2 晚

8/10 还可以

Anthony

团体旅客
满意:员工和服务,清洁度
The place was nice, we did have a toilet issue in the beginning. It was corrected quickly. Its hard to get here when doing a turn around from the main hwy. otherwise it was a good place.
2023 年 9 月入住 1 晚

10/10 超赞

Olubukola

满意:清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚

10/10 超赞

Cheryl,Centerville

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything has been good so far
2023 年 9 月入住 1 晚

2/10 糟糕

francisco

2023 年 9 月入住 1 晚

10/10 超赞

Virgil W

2023 年 9 月入住 1 晚

10/10 超赞

Ricky

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

10/10 超赞

María de los Angeles Rodríguez

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente calidad en relacion y precio Muy buen trato
2023 年 8 月入住 4 晚