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关于伍德兰休兰汀希尔顿大使套房酒店的点评

3.5 out of 5
伍德兰休兰汀希尔顿大使套房酒店
1855 Hughes Landing Blvd, The Woodlands, TX

点评

9.4

绝佳

10 分 - 超赞。798 条好评，共有 1000 条点评" "
8 分 - 还可以。120 条好评，共有 1000 条点评" "
6 分 - 一般。45 条好评，共有 1000 条点评" "
4 分 - 很差。17 条好评，共有 1000 条点评" "
2 分 - 糟糕。20 条好评，共有 1000 条点评" "

9.6/10

清洁度

9.4/10

员工和服务

9.2/10

服务设施

9.6/10

住宿条件和设施

9.4/10

环保

点评

8/10 还可以

MIN

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 3 月入住 3 晚

10/10 超赞

TENISHA

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Superb Staycation!!!
2024 年 5 月入住 1 晚
J 于 2024年05月13日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Marilyn

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Best breakfast. We had a wonderful relaxing stay
2024 年 5 月入住 1 晚
J 于 2024年05月13日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

David W

满意：清洁度、员工和服务、住宿条件和设施
.
2024 年 5 月入住 2 晚
J 于 2024年05月14日 的回复
Thank you for your feedback. We appreciate your business.

8/10 还可以

Peter

满意：清洁度、员工和服务、住宿条件和设施
Great location close to everything you need.
2024 年 5 月入住 4 晚
J 于 2024年05月10日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Philip

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice stay, great breakfast and lots to do around the area
2024 年 3 月入住 1 晚
J 于 2024年05月10日 的回复
Thank you for your feedback. We appreciate your business.

8/10 还可以

JACQUELINE

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Hotel was good and the attention very good, the breakfast it can be better
2024 年 5 月入住 3 晚
Jp 于 2024年05月9日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

olaf

满意：清洁度、员工和服务、住宿条件和设施
Good location, quality, good breakfast
2024 年 4 月入住 4 晚
Jp 于 2024年05月1日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Rodrigo

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Jp 于 2024年05月1日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Todd

满意：清洁度、员工和服务、住宿条件和设施
Great Location.
2024 年 4 月入住 2 晚
Jp 于 2024年05月1日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Daniel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very easy check-in process and clean rooms
2024 年 4 月入住 1 晚
Jp 于 2024年04月14日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

PEDRO，SAN PEDRO GARZA GARCIA

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excelente Hotel, en Woodlands, cerca del lago frente al lago cerca de tiendas
2024 年 3 月入住 2 晚
Jp 于 2024年04月11日 的回复
Thank you for your feedback. We Appreciate your business.

10/10 超赞

Ricardo，Leon

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great service!
2024 年 3 月入住 7 晚
Jp 于 2024年04月11日 的回复
Thank you for your feedback. We Appreciate your business.

10/10 超赞

Jessica

2024 年 3 月入住 2 晚
J 于 2024年04月25日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Ernesto

2024 年 3 月入住 3 晚
Jp 于 2024年04月20日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

jose

与家人及幼儿出行, 与家人出行, 与配偶出行
满意：服务设施
The views and the service is amazing.
2024 年 3 月入住 1 晚
Jp 于 2024年03月31日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Jeffrey D.

满意：清洁度、员工和服务、住宿条件和设施
Nice property
2024 年 3 月入住 1 晚
J 于 2024年03月31日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

José Augusto

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
top notch hotel, very clean helpfull staff , new facilities, great food
2024 年 3 月入住 3 晚
Jp 于 2024年04月2日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Josué，Saltillo

满意：清洁度、员工和服务、住宿条件和设施
Desayuno variado; la zona muy padre para salir a cenar y correr por la mañana
2024 年 3 月入住 4 晚
Jp 于 2024年04月2日 的回复
Thank you for your feedback. We appreciate your business.

6/10 一般

Matthew

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Love how close it is to great restaurants
2024 年 3 月入住 1 晚
J 于 2024年03月19日 的回复
Thank you for your feedback. We appreciate your business.

8/10 还可以

ALBERTO

与配偶出行
满意：住宿条件和设施，清洁度
it is a good opinion to visit the woodlands
2024 年 3 月入住 3 晚
J 于 2024年03月19日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Kelly

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The staff are kind and helpful. I have to say I highly dissappinted in the beds! Usually, any facilities connected with Hilton have amazing beds and pillows. This property's bedding was not so great..
2024 年 3 月入住 2 晚
J 于 2024年03月18日 的回复
Thank you for your feedback. We appreciate your business.

8/10 还可以

Tasha

满意：清洁度、员工和服务、住宿条件和设施
Loved the location. Easy check in friendly staff. Would definitely recommend and stay again.
2024 年 3 月入住 3 晚
Jp 于 2024年03月17日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Modesto

满意：清洁度、员工和服务、住宿条件和设施
Beautiful area
2024 年 3 月入住 1 晚
Jp 于 2024年03月17日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Richard

与家人出行
满意：清洁度、服务设施、住宿条件和设施
I didn’t like paying $22 for parking
2024 年 3 月入住 1 晚
Jp 于 2024年03月10日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Omar

与家人出行
满意：住宿条件和设施
不满意：服务设施，员工和服务
El hotel es excelente!! Lastima que tengan personal en la recepción tan poco amable y capacitado, en especial la persona que estaba el jueves a las 3pm Grotesco, mal educado y poco servicial.. Por otro lado, se extraviaron del cuarto 3 camisetas para niña. Hasta el momento no tenemos respuesta alguna Gracias
2024 年 3 月入住 3 晚
Jp 于 2024年03月10日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

anthony

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great staff. Clean and great atmosphere great breakfast.
2024 年 3 月入住 1 晚
Jp 于 2024年03月10日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Travis

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was excellent and the hotel very clean and inviting. The breakfast was excellent for its type, and the room was spacious. Great parking. Central location for the Woodlands and surrounding areas. Really a great stay. We would stay here again if the need arises.
2024 年 2 月入住 2 晚
Jp 于 2024年03月8日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Bruce

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property was very nice. But then at a cost of over $300 per night it should be very nice if not amazing.
2024 年 2 月入住 2 晚
J 于 2024年03月7日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Asma

满意：清洁度、员工和服务、住宿条件和设施
Nice clean.. I'd stay again
2024 年 2 月入住 1 晚
Jp 于 2024年03月4日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Denise

满意：住宿条件和设施
We love going to this hotel for a night away. The rooms are lovely. Fatima is the bartender for happy hour and we enjoy seeing her again and again. Full breakfast included with rooms is great too. And the. Of course The Woodlands area is lovely.
2024 年 2 月入住 1 晚
Jp 于 2024年02月25日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

JOSE LUIS

满意：清洁度、员工和服务、住宿条件和设施
I would definitely stay again
2024 年 2 月入住 1 晚
Jp 于 2024年02月25日 的回复
Thank you for your feedback. We appreciate your business.

8/10 还可以

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚
JP 于 2024年02月25日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Manuel

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Exceptional Customer Service!
Upon arrival staff was very welcoming and accommodating. We received the same courtesy at checkout. I'll definitely be staying at the Woodlands location in the future!
2024 年 2 月入住 1 晚
Jp 于 2024年02月12日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Noelle

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff from the minute you arrive were great especially during breakfast! Perfect overnight getaway, will definitely be back!
2024 年 2 月入住 1 晚
J 于 2024年02月10日 的回复
Thank you for your feedback. We appreciate your business.

8/10 还可以

TYLER

2024 年 2 月入住 5 晚
K 于 2024年02月10日 的回复
Thank you for your feedback. We appreciate your business.

4/10 很差

Cesar

与家人及幼儿出行
满意：清洁度
不满意：员工和服务、服务设施、住宿条件和设施
We stayed there in August and had a pleasant experience; although, this time around the customer service and the maintenance of the room was terrible! At check-in I asked the front desk clerk if sports teams were staying at the hotel to better understand the type of clientele the hotel. His response was poor, by telling me not to book next weekend because it was going to be bad… (I was learning not asking for an unprofessional opinion). The room was poorly maintained, the wall paper was coming off the bathroom wall, the toilet seat is very loose, and there’s black scuffs on the gray walls. It’s apparent the room needs paint touch ups. The housekeepers didn’t greet me once after I greeted them in English and Spanish. The bartender was very busy on Saturday around 5:30 or 6pm didn’t have anyone to help him, but I saw another restaurant employee standing at the podium staring doing nothing with only one client sitting in the restaurant. I came down stairs at 2am to buy Tylenol and the front desk clerk seemed to have an attitude, didn’t greet me back after saying good morning to her. She asked me for my room number to charge it to the room and didn’t ask for my last name to verify if I was the person staying in that room. This leads me to believe anyone could make charges to random rooms. My family and I were there to celebrate my daughter’s birthday. She wore a birthday ribbon, but none acknowledged her. I paid over $300 for one night and this was a poor experience!
2024 年 2 月入住 1 晚
J 于 2024年02月10日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Whitney

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Had an amazing time! Really nice hotel and awesome breakfast! Would stay here again!
2024 年 1 月入住 3 晚
Jo 于 2024年02月3日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Carl

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay
Everyone was very accommodating, location great we will stay here evertime we come to Houston
2024 年 1 月入住 5 晚
Jp 于 2024年02月3日 的回复
Thank you for your feedback. We appreciate your business.

2/10 糟糕

Taiwo A

2024 年 1 月入住 2 晚
J 于 2024年02月10日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Jeanette

2024 年 1 月入住 1 晚
Jp 于 2024年01月23日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

John

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Everything was perfect. We were there for my daughter’s soccer tournament. The hotel was clean and breakfast had variety of things. Will stay again.
2024 年 1 月入住 1 晚
Jp 于 2024年01月8日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

OSCAR

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Friendly staf, felt like coming back.
2024 年 1 月入住 2 晚
Jp 于 2024年01月9日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Mariana Paola

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Woodlands the best
2023 年 12 月入住 4 晚
Jp 于 2024年01月8日 的回复
Thank you for your feedback. We appreciate your business.

8/10 还可以

Shaun

2024 年 1 月入住 2 晚
Jp 于 2024年01月8日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Monica

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 8 晚
Jp 于 2024年01月16日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Dominique

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Embassy Suites was clean and the staff was very friendly. I wish I was able to take advantage of the amenities like happy hour and breakfast, but I enjoyed my staycation in the room and slept in. The bedding was comfortable and there were lots of food options in and around the property.
2023 年 12 月入住 1 晚
Jp 于 2024年01月6日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Denise

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 3 晚
Jp 于 2024年01月6日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Cherie R

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
There was a strange noise probably heating cooling system? I'm not sure but it went on my entire stay. I did mention it to the front desk but only as an F.Y.I. I didn't ask to move although they were happy to accommodate. I usually stay at Embassy suites when I travel because i love the separate rooms, as I'm more than likely working, mainly business/pleasure trips. The Woodlands property should be 5 star! Everything about this location was exceptional. Night shift, day shift ftont desk specialist, restaurant staff and housekeeping. Excellent
2023 年 12 月入住 4 晚
Jp 于 2024年01月6日 的回复
Thank you for your feedback. We appreciate your business.

10/10 超赞

Scott

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
J 于 2024年01月2日 的回复
Thank you for your feedback. We appreciate your business.