套房, 2 张大床, 无烟房 | 高档床上用品、办公桌、熨斗/熨衣板、免费婴儿床

关于休斯顿清水湖 NASA 温德姆拉昆塔套房酒店的点评

2.5 out of 5

点评

7.8

还可以

10 分 - 超赞。393 条好评,共有 1001 条点评" "
8 分 - 还可以。295 条好评,共有 1001 条点评" "
6 分 - 一般。158 条好评,共有 1001 条点评" "
4 分 - 很差。88 条好评,共有 1001 条点评" "
2 分 - 糟糕。67 条好评,共有 1001 条点评" "

8.0/10

清洁度

8.0/10

员工和服务

7.2/10

服务设施

7.8/10

住宿条件和设施

7.8/10

环保

点评

8/10 还可以

Kimi,Taiwan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
交通便捷停車便利經濟實惠
2018 年 8 月入住 1 晚

6/10 一般

Tamara

2024 年 3 月入住 2 晚
Hotel Manager 于 2024年05月20日 的回复
Dear Tamara,Thank you for providing a rating for your experience. We appreciate your feedback and would love to know more about your stay to better understand how we can improve and meet your expectations. If there are any specific areas where we fell short, please let us know so that we can address them accordingly. We hope to see you again soon.Sincerely, Hotel Manager

8/10 还可以

Kerrie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenience
2024 年 5 月入住 1 晚
Hotel Manager 于 2024年05月17日 的回复
Dear Kerrie,We're pleased to hear that our hotel provided convenience for your stay. If there's anything else we can do to enhance your experience, please let us know. We appreciate your feedback and hope to welcome you back again soon.Sincerely, Hotel Manager

6/10 一般

Christina,Port Orchard

与家人出行
满意:清洁度、员工和服务、服务设施
The hotel is clean and the staff is nice, but it smelled a little stuffy in the hallways and the pillows had seen better days
2024 年 5 月入住 1 晚
Hotel Manager 于 2024年05月12日 的回复
Dear Guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel clean and our staff nice. We apologize for the stuffy smell in the hallways and the condition of the pillows. Your comments are valuable, and we will address these matters to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a more enjoyable stay in the future.Sincerely, Hotel Manager

8/10 还可以

Christopher

满意:清洁度、员工和服务、住宿条件和设施
Nice place
2024 年 5 月入住 1 晚
Hotel Manager 于 2024年05月11日 的回复
Dear Christopher,Thank you for your kind feedback! We're glad you enjoyed your stay with us. If there's anything more we can do to enhance your experience in the future, please don't hesitate to let us know. We look forward to hosting you again soon.Sincerely, Hotel Manager

10/10 超赞

keija

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Hotel Manager 于 2024年05月11日 的回复
Dear keija,Thank you so much for your fantastic rating! We're thrilled to hear you had a perfect experience with us. Your satisfaction is our priority, and we look forward to welcoming you back for another outstanding stay.Sincerely, Hotel Manager

6/10 一般

Jane

与配偶出行
满意:员工和服务,清洁度
The room was clean. However the property is need of an update. The breakfast was limited. Ok for a one night stay.
2024 年 4 月入住 2 晚
Hotel Manager 于 2024年05月2日 的回复
Dear Guest,Thank you for your feedback. We're glad to hear that you found the room clean and suitable for your needs during your one-night stay. We appreciate your input regarding the property's need for an update and the limited breakfast options. Your comments will help us improve our services for future guests. We hope to welcome you again soon.Sincerely, Hotel Manager

10/10 超赞

OGHENEOVO

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Hotel Manager 于 2024年05月2日 的回复
Dear Guest,We are truly honoured by your perfect rating! It's delightful to know that we met or exceeded your expectations during your stay. Thank you for choosing our hotel, and we eagerly anticipate the opportunity to welcome you back in the future.Sincerely, Hotel Manager

8/10 还可以

Jessica

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
No issues
2024 年 4 月入住 1 晚
Hotel Manager 于 2024年04月29日 的回复
Dear Guest,Thank you for your feedback! We're delighted to hear that you had a seamless and enjoyable stay with us. If there's anything we can do to make your next visit even more pleasant, please don't hesitate to let us know. We look forward to welcoming you back for another great experience.Sincerely, Hotel Manager

10/10 超赞

Amanda

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was nice and friendly
2024 年 4 月入住 1 晚
Hotel Manager 于 2024年04月22日 的回复
Dear Guest,We're delighted to hear that you found our staff to be nice and friendly during your stay. Providing excellent service is our priority, and we appreciate your positive feedback. If there's anything else we can do to enhance your experience, please let us know. We look forward to welcoming you back!Sincerely, Hotel Manager

2/10 糟糕

Stephanny

不满意:住宿条件和设施
2024 年 4 月入住 1 晚
Hotel Manager 于 2024年04月17日 的回复
Dear Stephanny,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

10/10 超赞

Petland

2024 年 4 月入住 7 晚
Hotel Manager 于 2024年05月2日 的回复
Dear Guest,Thank you for the 5-star rating. We strive for guest satisfaction, and we are glad you were so satisfied. We believe in providing a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. We look forward to seeing you again soon!Sincerely, Hotel Manager

2/10 糟糕

Regina

商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
There was feces dried on the shower wall. Spoke to manager and instead of offering a refund his response was Ill talk to my housekeeping.
2024 年 4 月入住 1 晚
Hotel Manager 于 2024年04月6日 的回复
Dear Guest,We apologize sincerely for the unsatisfactory experience you had during your stay. We are addressing this matter immediately with our housekeeping team to ensure such incidents do not recur. Thank you for bringing this to our attention.Sincerely, Hotel Manager

6/10 一般

Eriko

与家人出行
不满意:服务设施,员工和服务
There were no amenities in the room, no soap, no shampoo & conditioner, just only towels! The faucet of the bathtub was too hard to shut the water completely off.
2024 年 3 月入住 1 晚
Hotel Manager 于 2024年04月2日 的回复
Dear Eriko,Thanks for the feedback. We are sorry that we failed to meet your expectations in some ways. Your comments are very important in helping us improve our services and facilities. We apologize and shall work further to improve the amenities based on your observations. Hope you will visit again soon.Sincerely, Hotel Manager

8/10 还可以

Gilfredo

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
Hotel Manager 于 2024年04月4日 的回复
Dear Gilfredo,Thank you for your positive feedback and for rating your experience with us. We're glad to hear that overall you had a good stay. If there's anything specific we can do to improve and earn that extra star next time, please let us know. We hope to welcome you back again soon.Sincerely, Hotel Manager

8/10 还可以

Juan

与配偶出行
满意:员工和服务,清洁度
the property could use a good deep clean and some upgrades to hot water system
2024 年 3 月入住 2 晚
Hotel Manager 于 2024年03月27日 的回复
Dear Juan,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by the cleanliness and hot water issues you experienced during your stay. Please rest assured that we will address these concerns with our team to ensure improvements are made. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a more enjoyable experience in the future.Sincerely, Hotel Manager

10/10 超赞

Anthony

满意:住宿条件和设施,员工和服务
2024 年 3 月入住 17 晚
Hotel Manager 于 2024年03月26日 的回复
Dear Anthony,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

10/10 超赞

Joseph

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice facilities
2024 年 3 月入住 1 晚
Hotel Manager 于 2024年03月25日 的回复
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed our facilities. Your satisfaction is our priority, and we hope to continue providing you with excellent experiences during your stay with us. We look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 超赞

Allison

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
Our stay was great would definitely stay here again
2024 年 3 月入住 2 晚
Hotel Manager 于 2024年03月23日 的回复
Dear Allison,Thank you for your positive feedback! We're delighted to hear that you had a great stay with us and that you would choose to stay here again in the future. We look forward to welcoming you back and ensuring another enjoyable experience during your next visit.Sincerely, Hotel Manager

8/10 还可以

Brandelyn,Oklahoma City

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
If you are visiting the space center this is a great area. Very close to shopping, restaurants and only 30 minutes to Galveston. For the price, this was a great value.
2024 年 3 月入住 4 晚
Hotel Manager 于 2024年03月21日 的回复
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you found our location convenient for visiting the space centre and exploring the surrounding area. It's wonderful to know that you appreciate the value we offer. We hope you had a fantastic time exploring the attractions nearby, and we look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

8/10 还可以

Beatriz

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente locacion y accesibilidad. El personal muy amable y amigable. El desayuno es siempre lo mismo, no hay fruta y solamente hay huevos duros muy temprano, si bajas a las 8 am, ya se acabaron. Supongo que como era Spring break, habia muchas familias con ninos.
2024 年 3 月入住 3 晚
Hotel Manager 于 2024年03月20日 的回复
Dear Guest,Thank you for your positive feedback regarding our excellent location and the kind and friendly staff. We appreciate your feedback about breakfast, and we apologize for any inconvenience you experienced regarding the limited options and availability of certain items. Your comments will be shared with our team for improvement. We hope to welcome you back for an even better experience in the future.Sincerely, Hotel Manager

10/10 超赞

Jessica

满意:清洁度、员工和服务、住宿条件和设施
Hotel Manager 于 2024年03月18日 的回复
Dear Jessica,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

10/10 超赞

Nicholette

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice experience
2024 年 3 月入住 1 晚
Hotel Manager 于 2024年03月9日 的回复
Dear Nicholette,We're thrilled to hear that you had a nice experience during your stay with us! Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager

6/10 一般

ricky

满意:服务设施,清洁度
不满意:员工和服务
Room was somewhat dated but was clean. Front desk staff was on a personal call throughout check-in and appeared to be annoyed that I was checking in. Also, the room key wouldn't open the side door and she would have maintenance fix it. They didn't come that night and the key never worked. Very disappointed.
2024 年 2 月入住 2 晚
Hotel Manager 于 2024年03月2日 的回复
Dear Guest,Thank you for sharing your experience with us. We're glad to hear that the room was clean, but we apologize for the inconvenience you experienced during check-in and with the side door key. Your feedback is important to us, and we'll address these issues to ensure a better experience for our guests in the future. We hope to welcome you again soon.Sincerely, Hotel Manager

8/10 还可以

Luis Francisco

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Hotel Manager 于 2024年02月29日 的回复
Dear Guest,Thank you for your rating! We strive to provide the best possible experience for our guests. If there is anything we can do to improve and earn that extra star, please let us know. We hope to have the pleasure of welcoming you back in the future and exceeding your expectations.Sincerely, Hotel Manager

10/10 超赞

Cassandra

与家人及幼儿出行, 与家人出行, 与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Staff was nice, room was clean & pleasant. Location great for shopping and activities.
2024 年 2 月入住 1 晚
Hotel Manager 于 2024年02月27日 的回复
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you had a pleasant stay, enjoyed the cleanliness of the room, and found our staff nice. It's fantastic that our location was convenient for shopping and activities. We appreciate your kind words and look forward to welcoming you back for another great experience.Sincerely, Hotel Manager

8/10 还可以

Michela

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
My family enjoyed our stay! :) staff was friendly and the room was very comfy!
2024 年 2 月入住 2 晚
Hotel Manager 于 2024年02月20日 的回复
Dear Michela,Thank you for your wonderful feedback. We are excited that your time with us was so amazing!Our team endeavors to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager

6/10 一般

Ashley

2024 年 2 月入住 2 晚
Hotel Manager 于 2024年02月20日 的回复
Dear Ashley,Thanks for staying with us and giving us a 6-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager

8/10 还可以

Clarence

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Soap
Everything pretty nice. Just no bar soap in restrooms
2024 年 2 月入住 1 晚
Hotel Manager 于 2024年02月12日 的回复
Dear Clarence,Thank you for your feedback! We're glad to hear that overall, you had a pleasant experience during your stay. We apologize for the inconvenience regarding the lack of bar soap in the restrooms. Your feedback is valuable to us, and we will ensure that this issue is addressed promptly to improve our guest experience. We hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely, Hotel Manager

6/10 一般

Adrianna

满意:员工和服务
不满意:住宿条件和设施
Wouldn't bring the family to stay here!
This is a two star rated hotel at best. They have long term guest staying there who are obviously on drugs. We stayed two nights and on the first night we heard loud yelling from the room across the hall for hours before cops came and removed the people. They do allow pets which is nice. IF you needed somewhere to stay for a night and are not looking for anything special this is the place for you.
2024 年 1 月入住 1 晚
Hotel Manager 于 2024年02月8日 的回复
Dear Adrianna,We apologize for the disturbance caused by other guests during your stay. Our priority is to provide a safe and comfortable environment for all our guests, and we take incidents like these very seriously. We appreciate your feedback and will take steps to address any issues with long-term guests to ensure a more peaceful atmosphere for everyone. Thank you for choosing to stay with us, and we hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

10/10 超赞

April

与配偶出行
满意:清洁度、员工和服务、服务设施
Nice place
2023 年 12 月入住 1 晚
Hotel Manager 于 2024年02月7日 的回复
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we hope to welcome you back soon for another pleasant experience.Sincerely, Hotel Manager

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Medical appointment was reason for stay.
2024 年 1 月入住 1 晚
Hotel Manager 于 2024年02月5日 的回复
Dear Guest,Thank you for choosing our hotel for your stay, especially during what can be a stressful time. We hope that our accommodations provided a comfortable and convenient base for your medical appointment. I wish you all the best with your appointment and beyond!Sincerely, Hotel Manager

4/10 很差

Rient

与家人出行
不满意:清洁度、服务设施、住宿条件和设施
Hotel needs serious updating. Get rid of the carpets!! Subpar breakfast needs fresh fruit option (at least bananas). Atrocious instant coffee from a machine!? Good for one night stay if you’re looking for just a bed.
2024 年 1 月入住 1 晚
Hotel Manager 于 2024年01月30日 的回复
Dear Rient,We appreciate your feedback regarding the need for updates and improvements to our facilities and amenities. Providing a comfortable and satisfying experience is our goal, and we'll consider your comments for future enhancements. We hope to have the opportunity to exceed your expectations on your next visit.Sincerely, Hotel Manager

4/10 很差

Patricia

与配偶出行
满意:住宿条件和设施,清洁度
This hotel was in nice condition, yet we experienced 2 major things they "must improve", and one other thing you should consider before deciding to stay here. 1) all of the breakfast items they served were hardly even warm; Not warm enough to be safe to eat! 2) The major thing is that we saw live roaches on the breakfast food serving tables. I took pictures! When I checked out I informed the gentleman behind the front desk who said he was a manager. All he said was that they treat for bugs, and he did not offer any apologies. Also before you stay here be forwarned that this area is very very extremely busy. While there's lots of restaurants and shopping, the auto traffic is ridiculous heavy, loud and fast paced. It was nuts!
2024 年 1 月入住 1 晚
Hotel Manager 于 2024年01月29日 的回复
Dear Guest,Thank you for bringing these concerns to our attention. We sincerely apologize for the issues you experienced during your stay, especially regarding the breakfast quality and the presence of roaches. This is unacceptable and not reflective of the standards we strive to uphold. We will address these matters with our team to ensure immediate action is taken. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

10/10 超赞

Pedro

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Buena ubicación
2024 年 1 月入住 1 晚
Hotel Manager 于 2024年01月28日 的回复
Dear Guest,Thank you for your excellent rating! We are glad to know that you enjoyed our good location. If there are any other specific details you would like to highlight, please feel free to share. We hope to welcome you again to provide you with another wonderful stay.Sincerely, Hotel Manager

10/10 超赞

Terrance

2024 年 1 月入住 1 晚
Hotel Manager 于 2024年01月29日 的回复
Dear Terrance,We are delighted to hear that your stay was a positive one and that you felt it was worthy of a 10-star rating. We strive to make each guest's stay as enjoyable and comfortable as possible, so we are thrilled that you enjoyed your time with us. We look forward to seeing you again soon!Sincerely, Hotel Manager

10/10 超赞

Savhannah

与家人出行
满意:客房舒适度,员工和服务
It was good enough
The hotel staff was really nice but the cleanliness was not great. The couch was icky.
2024 年 1 月入住 1 晚
Hotel Manager 于 2024年01月22日 的回复
Dear Guest,Thank you for your stay. We appreciate your feedback and apologize for any inconvenience caused by the cleanliness issues, especially with the couch. Your comments are valuable, and we will address these concerns with our housekeeping team to ensure improvements are made. We're glad to hear that the hotel staff was friendly, and we hope to have the opportunity to provide you with a more satisfying and comfortable experience on your next visit.Sincerely, Hotel Manager

4/10 很差

Caprice

满意:员工和服务
不满意:清洁度
2024 年 1 月入住 1 晚
Hotel Manager 于 2024年01月13日 的回复
Dear Caprice,Thanks for the stay, but it's sad to see the 2 rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Hotel Manager

2/10 糟糕

Lokesh

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Hotel Manager 于 2024年01月12日 的回复
Dear Lokesh,Thank you for taking the time to leave us a rating. We are sorry to hear that your experience did not meet your expectations. If you have any specific feedback or concerns, please let us know so that we can improve our services and accommodations. We hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager

10/10 超赞

Pedro

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent staff. Larger variety at the breakfast buffet. Friendly, courteous environment.
2024 年 1 月入住 2 晚
Hotel Manager 于 2024年01月11日 的回复
Dear Pedro,Thank you for sharing your feedback with us. We're thrilled to hear that you had an excellent experience with the staff and enjoyed the friendly and courteous environment. Your feedback regarding a larger variety at the breakfast buffet is noted, and we'll consider it to enhance our offerings. We look forward to welcoming you back again soon.Sincerely, Hotel Manager

10/10 超赞

Joseph

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent place to stay when visiting NASA.
2023 年 12 月入住 1 晚
Hotel Manager 于 2024年01月9日 的回复
Dear Joseph,We're delighted to hear that you had an excellent stay while visiting NASA! Providing a positive experience for our guests is our priority. Thank you for choosing our hotel, and we hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 超赞

Clarence

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel friendly
Clean and every employee great to deal with
2024 年 1 月入住 1 晚
Hotel Manager 于 2024年01月9日 的回复
Dear Clarence,We're thrilled to hear that you had a positive experience during your stay! Cleanliness and excellent customer service are top priorities for us. Thank you for your kind words, and we look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager

4/10 很差

Caro

与家人及幼儿出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Silverfish on the bed! Haircomb from a previous guest found by the window, breakfast for only 2 hours, 7-9am I don’t want to wake up early if I’m on holidays, and I wasn’t told about it! I would not recommend this place, it is a cheap place however I’ve stayed in places within the same price range but cleaner and breakfast is until 10am or 10:30am. It is not worth the hassle
2024 年 1 月入住 2 晚
Hotel Manager 于 2024年01月9日 的回复
Dear Caro,Thanks for the feedback. We regret the unpleasant experience you had during your stay with us. This is not what we want to provide to our guests. I have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better in the future. Sincerely, Hotel Manager

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente localização
2024 年 1 月入住 3 晚
Hotel Manager 于 2024年01月9日 的回复
Dear Guest,Thank you for your feedback. We're pleased to know that you found our location excellent! Your satisfaction is important to us, and we appreciate your positive feedback. If you have any specific comments or suggestions, feel free to share them. We look forward to hosting you again in the future!Sincerely, Hotel Manager

10/10 超赞

Francisco

2023 年 12 月入住 1 晚
Hotel Manager 于 2024年01月9日 的回复
Dear Francisco,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 超赞

Angela

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent Stay and Price
The room was spacious and very clean. Super comfortable and the separate spaces allowed me to work without bothering my partner. The front desk attendant was very friendly and helpful! She gave me excellent directions to two specific places I needed to get to and I got to them with ease just from her directions. We will be staying here again!
2024 年 1 月入住 1 晚
Hotel Manager 于 2024年01月9日 的回复
Dear Angela,Thank you for your valuable feedback. We are delighted to know that your stay with us was enjoyable, relaxing, and peaceful. Our team takes immense pride in providing exceptional guest service and it's gratifying to know that we have met and surpassed your expectations. We look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 超赞

Azhar Basha

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It is good place to visit NASA and nearby places
2023 年 12 月入住 2 晚
Hotel Manager 于 2023年12月29日 的回复
Dear Guest,Thank you for your stay. It's wonderful to hear that you found the location suitable for visiting NASA and other nearby attractions. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely, Hotel Manager

6/10 一般

James,Austin

满意:员工和服务,清洁度
In the bathroom, saw caught roach there and smell funny strange and coffee maker difficult power plugged
2023 年 12 月入住 2 晚
Hotel Manager 于 2023年12月28日 的回复
Dear James,Thanks for the feedback. We regret the unpleasant experience you had during your stay with us. This is not what we want to provide to our guests. I have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better in the future. Sincerely, Hotel Manager

10/10 超赞

Tammy

2023 年 12 月入住 1 晚
Hotel Manager 于 2023年12月28日 的回复
Dear Tammy,Thanks for the stay and great feedback by giving us a 5 rating. It is encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 还可以

Shivakumar

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Hotel Manager 于 2023年12月21日 的回复
Dear Shivakumar,Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again. Sincerely, Hotel Manager