住宿正面
查看供应情况

关于威赛德皇宫酒店的点评

2.5 out of 5
威赛德皇宫酒店
2027 South Wayside Drive, Houston, TX

点评

8.0

很好

10 分 - 超赞。56 条好评，共有 132 条点评" "
8 分 - 还可以。42 条好评，共有 132 条点评" "
6 分 - 一般。17 条好评，共有 132 条点评" "
4 分 - 很差。10 条好评，共有 132 条点评" "
2 分 - 糟糕。7 条好评，共有 132 条点评" "

8.6/10

清洁度

8.0/10

员工和服务

7.6/10

服务设施

8.2/10

住宿条件和设施

8.6/10

环保

点评

6/10 一般

Arthur

2024 年 3 月入住 1 晚

10/10 超赞

Amanda

满意：清洁度、员工和服务、住宿条件和设施
This was the cleanest motel I have every been to at this price point. The staff was so friendly and helpful I will definitely stay here again.
2024 年 2 月入住 3 晚

8/10 还可以

Jamillah

2024 年 1 月入住 2 晚

10/10 超赞

Antonio

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Room
Just stayed one night big storm rolled through lots of lightning could not really hear the thunder. Very quiet… Walmart next door made it very convenient for me forgot my sweatpants
Room very clean newly remodeled Will stay again
A/C was cold and quite!!
No carpet was a plus floors were very clean
2024 年 1 月入住 1 晚

10/10 超赞

Sandy

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚

10/10 超赞

David，Houston

2023 年 10 月入住 2 晚

10/10 超赞

Ashley

满意：清洁度、员工和服务、服务设施、住宿条件和设施
A good and clean little place to stay for a great price! Also loved how it was so close and how easy it was to get to downtown Houston from here!
2023 年 9 月入住 1 晚
MP - Guest Relations Manager 于 2023年09月20日 的回复
Hello Ashley, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

4/10 很差

Kimberley

与家人出行
不满意：客房舒适度，员工和服务
My prepaid booking disappeared
I don't know if it was this hotel or Hotels.com, but my booking was lost. They wouldn't even try to work me in, they just kept saying that the reservation wasn't there. The thing is, Hotels.com had already taken my payment. The Hotels.com employee I talked to about it didn't believe me at first when I told them what happened, in spite of having contacted the hotel. I'm never using this hotel or Hotels.com again. Lesson learned.
2023 年 8 月入住 1 晚
MP - Guest Relations Manager 于 2023年09月10日 的回复
Hello Kimberley, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

8/10 还可以

Sophia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Relax
Overall, I enjoyed my stay here. The motel is older but newly renovated. You can tell the owner takes great care of the property. Our room was VERY CLEAN. We didn’t expect maid service to come through, but they did and did a thorough job. I like that Walmart is right next door and everything was easy to get to. I would definitely stay here again.
2023 年 8 月入住 2 晚
MP - Guest Relations Manager 于 2023年09月10日 的回复
Hello Sophia, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 超赞

Rafael

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
MP - Guest Relations Manager 于 2023年09月10日 的回复
Hello Rafael, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 还可以

Clarence

2023 年 8 月入住 1 晚
MP - Guest Relations Manager 于 2023年09月20日 的回复
Hello Clarence, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
MP - Guest Relations Manager 于 2023年09月10日 的回复
Hello Valued Customer, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 超赞

Philipp

2023 年 7 月入住 1 晚
MP - Guest Relations Manager 于 2023年09月10日 的回复
Hello Philipp, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 还可以

Chris

满意：清洁度、员工和服务、住宿条件和设施
Clean facilities
2023 年 7 月入住 2 晚
MP - Guest Relations Manager 于 2023年07月25日 的回复
Hello Chris, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

10/10 超赞

Tarun

2023 年 7 月入住 1 晚
MP - Guest Relations Manager 于 2023年09月10日 的回复
Hello Tarun, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 还可以

Galan

满意：客房舒适度，住宿条件和设施
Just traveling through
It is A simple litte motel. Very clean with comfortable beds. Great price and nice people.
2023 年 7 月入住 2 晚
MP - Guest Relations Manager 于 2023年07月11日 的回复
Hello Galan, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 超赞

Nancy

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The front desk guy was very kind.
2023 年 7 月入住 1 晚
MP - Guest Relations Manager 于 2023年07月9日 的回复
Hello Nancy, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

10/10 超赞

Frederick

满意：清洁度、员工和服务、住宿条件和设施
The dwelling was clean and well maintained. It was basic but nevertheless satisfactory. I would recommend it without hesitation.
2023 年 6 月入住 1 晚
MP - Guest Relations Manager 于 2023年07月1日 的回复
Hello Frederick, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

8/10 还可以

George

2023 年 5 月入住 1 晚
MP - Guest Relations Manager 于 2023年05月27日 的回复
Hello George, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 超赞

joe

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Manager was very accommodating and friendly.
2023 年 5 月入住 1 晚
MP - Guest Relations Manager 于 2023年05月22日 的回复
Hello Joe, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

10/10 超赞

Juan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 1 晚
MP - Guest Relations Manager 于 2023年05月22日 的回复
Hello Juan, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 超赞

Dean

满意：清洁度、员工和服务、住宿条件和设施
It is very obvious that the owners of this property intend to keep it extremely clean both inside and out. The lighting on the exterior and the cleanliness of the parking lot was very good. They obviously know they are in a less desirable part of town and so they maintain the property really well to make people feel comfortable in staying there. The property is just a block away from I 45 so it is extremely convenient to get to various places. I would not say that there are nice restaurants nearby most or just fast food places and the property is literally next-door to a super Walmart. The hotel has a good fence all around it and a small limited entrance to the street called Wayside. I appreciated the price of the room but of course the lower price did not attract a higher income Clientele but the other guest did seem to conduct themselves appropriately. I was there for four days and the maid service did a very good job every day.
2023 年 5 月入住 4 晚
MP - Guest Relations Manager 于 2023年05月15日 的回复
Hello Dean, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 超赞

Shafiullah Khan

满意：清洁度、服务设施、住宿条件和设施
2023 年 4 月入住 2 晚
MP - Guest Relations Manager 于 2023年05月15日 的回复
Hello Shafiullah, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 超赞

Stefanie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 4 晚
MP - Guest Relations Manager 于 2023年04月24日 的回复
Hello Stefanie, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 超赞

Leelu

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚
MP - Guest Relations Manager 于 2023年04月17日 的回复
Hello Leelu, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 还可以

Wayne

2023 年 4 月入住 2 晚
MP- Guest Relations Manager 于 2023年04月29日 的回复
Hello Wayne, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 超赞

Nathan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 3 月入住 1 晚
MP - Guest Relations Manager 于 2023年04月24日 的回复
Hello Nathan,Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Super clean room and bathroom. Water temp perfect and pressure amazing. Cozy comfy bed and very good quality pillows and bedding
2023 年 3 月入住 1 晚
Sincerely, MP - Guest Relations Manager 于 2023年03月18日 的回复
Hello Valued Customer, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 超赞

chelsea

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 2 月入住 1 晚
Sincerely, MP - Guest Relations Manager 于 2023年03月10日 的回复
Hello Chelsea, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

8/10 还可以

Nasir

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 1 月入住 5 晚
Sincerely, MP - Guest Relations Manager 于 2023年01月28日 的回复
Hello Nasir, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 超赞

Tolulope

满意：清洁度、员工和服务、住宿条件和设施
It was a great place
Sincerely, MP - Guest Relations Manager 于 2023年01月8日 的回复
Hello Tolulope, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 超赞

Darrell

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff very good, room was really nice
Sincerely, MP- Guest Relations Manager 于 2022年12月31日 的回复
Hello Darrell, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

6/10 一般

Darrell

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It's a nice place to stay
2022 年 12 月入住 1 晚
Sincerely, MP- Guest Relations Manager 于 2022年12月24日 的回复
Hello Darrell, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 超赞

David

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay for the price
This place is really trying to make a statement about high quality for a reasonable price. Everything was new fresh and very well done. My only comment is they need shelves in the shower
2022 年 12 月入住 1 晚
Sincerely, MP- Guest Relations Manager 于 2022年12月24日 的回复
Hello, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

8/10 还可以

Vicky

与家人出行, 商务旅客
满意：住宿条件和设施，清洁度
2022 年 12 月入住 1 晚
Sincerely, MP - Guest Relations Manager 于 2022年12月10日 的回复
Hello Vicky, Thank you for taking the time to post a review on your experience with you stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 超赞

Terry

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was nice, the Tv was excellent size and user-friendly and the refrigerator and microwave looked new. The bathroom and shower had new tile and were beautiful. My regret was that I already cleaned up before getting there and didn't use the shower. One of the nicest rooms I stayed in in a while.
2022 年 11 月入住 1 晚
Sincerely, MP - Guest Relations Manager 于 2022年11月27日 的回复
Hello Terry, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

8/10 还可以

Rebecca

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施
.
2022 年 7 月入住 2 晚
MP - Guest Relations Manager 于 2022年07月27日 的回复
Hello Rebecca, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 超赞

Richard

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
"Nice Little Palace"
This motel has a tucked away location. Very secure and well kept. Everything from the building structure to the rooms' is meticulously maintained. I enjoyed my stay and will definitely stay there again.
2022 年 7 月入住 1 晚
MP - Guest Relations Manager 于 2022年07月27日 的回复
Hello Richard , Thank you for taking the time to post a review on your experience with you stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

2/10 糟糕

Vaughn

与配偶出行, 商务旅客
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
The unique thing that caught my attention was the housekeeper was nice enough to show me that the plumbing works just fine because she was taking a number 2 when I walked in my room
2022 年 4 月入住 1 晚
MP - Guest Relations Manager 于 2022年04月30日 的回复
Hello Vaughn, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

8/10 还可以

Venus

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 2 月入住 1 晚
MP - Guest Relations Manager 于 2022年03月30日 的回复
Hello Venus, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 超赞

Javier

满意：清洁度、员工和服务、客房舒适度
2022 年 1 月入住 1 晚

6/10 一般

Lea S

与家人出行
满意：客房舒适度，清洁度
Poor service, cold & no blankets, missing toilettries
2021 年 12 月入住 2 晚

8/10 还可以

Michael

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean and close to the freeway
Nice , parking could be better, over all. Good.
2021 年 11 月入住 1 晚

8/10 还可以

Jauthina

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Business trip
2021 年 11 月入住 3 晚

10/10 超赞

Nancy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Muy limpio muy buen servicio
2021 年 8 月入住 1 晚

10/10 超赞

Eric

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Smooth
Overall stay was smooth no issues
2021 年 4 月入住 1 晚

10/10 超赞

真实旅客

团体旅客, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay eventhough it was very brief (one nite). We had no complaints --management was very attentive.
2021 年 2 月入住 1 晚

2/10 糟糕

Cynthiaa，Houston

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was infested with bed bugs!! Woke up in the middle of the night itchy because I was bitten all over my arm and forehead. They wouldn't refund the stay or seemed concerned about the situation.
2020 年 2 月入住 1 晚

10/10 超赞

Blake

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Huge Value
2020 年 2 月入住 1 晚