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关于得克萨斯州汉布尔罗德威套房酒店的点评

2 out of 5
得克萨斯州汉布尔罗德威套房酒店
9717 West FM 1960 Bus. Road, Humble, TX

点评

7.2

还可以

10 分 - 超赞。77 条好评，共有 305 条点评" "
8 分 - 还可以。100 条好评，共有 305 条点评" "
6 分 - 一般。76 条好评，共有 305 条点评" "
4 分 - 很差。32 条好评，共有 305 条点评" "
2 分 - 糟糕。20 条好评，共有 305 条点评" "

7.6/10

清洁度

7.4/10

员工和服务

7.2/10

服务设施

7.2/10

住宿条件和设施

7.2/10

环保

点评

6/10 一般

Visith

满意：清洁度、服务设施、住宿条件和设施
👍
2024 年 4 月入住 1 晚
GM 于 2024年05月3日 的回复
THANK YOU FOR STAYING WITH US WE WILL COVER THIS WITH OUR STAFF

10/10 超赞

Crystal

2024 年 4 月入住 1 晚

10/10 超赞

LuShondra

2024 年 2 月入住 2 晚
GM 于 2024年05月3日 的回复
THANK YOU FOR STAYING WITH US

10/10 超赞

Dennis

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent choice if you are staying in the area
Big, clean room, very well located for my trip, repeat visitor, my go to hotel in the area
2024 年 1 月入住 2 晚

10/10 超赞

Steven

2024 年 1 月入住 1 晚

10/10 超赞

Carmen

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚

10/10 超赞

Miteshkumar

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Etc……
2023 年 12 月入住 1 晚

10/10 超赞

Edwin

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 14 晚

10/10 超赞

Kamy

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
The room was clean and the staff at the check time was very nice. But, there was too much noise around my room from outside. Some others were constantly talking close to my room.
2023 年 12 月入住 1 晚

8/10 还可以

Carol

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property is on a busy street and near the airport. So, there's noise...to be expected. Doors and windows could have been better insulated. Check in was fast and easy. Check out - couldn't access the front office...had to use after hour window and had to call to get staff member. Strange for a check out. It was easy to get to from Hwy 69...turn on FM1960 Bus and you're there. Overall stay was okay and would consider staying there again. The rating is based primarily on the check out...it was just weird for checking out during the day.
2023 年 12 月入住 1 晚

10/10 超赞

Olbin

团体旅客, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Limpieza 10/10

2/10 糟糕

Abdiwahab

商务旅客
不满意：清洁度、员工和服务、客房舒适度
2023 年 12 月入住 1 晚

2/10 糟糕

真实旅客

满意：员工和服务、住宿条件和设施、客房舒适度
Not happy
My stay could have been better. 1st night, dudes hanging out, smoking, drinking, talking loud, kids playing and screaming, loud music, at midnight. Next morning, police came to evict somebody. 2nd night, domestic disturbance, couple yelling, loud rumbles led to lot full of police after 1a.
2023 年 11 月入住 3 晚
jp 于 2023年12月5日 的回复
i am sorry about your experience at the hotel ,hotel had group of 14 rooms withs kids. And the next night couple that was yelling , female called the police , sometimes things happen that is out of the control front desk . hope you understand thank you for staying with us

4/10 很差

Jessica

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
Not great!
Check in was fast and easy but the gentleman working there was not so friendly. The room was pretty clean when entering. The bathroom walls and toilet look like there was pee streaks from the last few visitors. The pillows were as flat as a pancakes. The beds creaked every time you roll over. Not a great experience, luckily we were only there 1 night.
2023 年 10 月入住 1 晚
jp 于 2023年11月3日 的回复
thank you for staying with us.we will cover this with our staff.

10/10 超赞

Harry

2023 年 10 月入住 1 晚
jp 于 2023年11月3日 的回复
thank you for staying with us .

4/10 很差

MARILYN

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Not CLEAN AT ALL
Hotel room needs cleaning a little more! Toilet was nasty!! Lamp was sticky, rusty, & not working!! The SOFA WAS ABSOLUTELY UNTOUCHABLE!!! It had stains on it!! Mold ( or black residue) n the bathroom shower area!! We only needed to stay for a few hours!! We had our own blankets & slept ON TOP of the comforter !! Never ever will we stay there again..NEVER
2023 年 10 月入住 1 晚
jp 于 2023年11月3日 的回复
we will cover this with staff .sorry that you were not happy with your stay

4/10 很差

Carol

不满意：清洁度、服务设施、住宿条件和设施
The room wasn't too bad to deal with for one night but it could do with some repairs. The refrigerator was dirty inside and behind it. The shower had the empty shampoo and used soap from the last person. There was also an old chair with fabric seat and back that was really dirty and should have been thrown away. I will not be staying there anymore.
2023 年 9 月入住 1 晚
jp 于 2023年10月3日 的回复
we will cover this with our housekeeping . if you did not like the room front desk will change it .just for your info .thank you for staying with us

10/10 超赞

Fidel

满意：清洁度、员工和服务、住宿条件和设施
Quick check-in, courteous and professional staff and clean comfortable room.
2023 年 9 月入住 1 晚
jp 于 2023年10月3日 的回复
thank you

2/10 糟糕

Tony

2023 年 9 月入住 1 晚
jp 于 2023年10月3日 的回复
thank you ,we will cover this with our staff.

10/10 超赞

Kenneth

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚
jp 于 2023年10月3日 的回复
thank you for staying with us.

10/10 超赞

Teresa

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
This place was very clean and made us feel safe and comfortable. We will definitely stay here again.
2023 年 8 月入住 2 晚
jp 于 2023年09月4日 的回复
thank you.for staying with us

6/10 一般

Annette

与家人出行
满意：员工和服务，清洁度
Room was great but picked proprty for pool but it was empty
2023 年 8 月入住 2 晚
jp 于 2023年09月4日 的回复
thank you

4/10 很差

真实旅客

与家人出行
不满意：住宿条件和设施
Humble
The Pool was not operational and their was no breakfast.
2023 年 8 月入住 2 晚
jp 于 2023年09月4日 的回复
thank you

10/10 超赞

Jagger

2023 年 6 月入住 1 晚
gm 于 2023年08月4日 的回复
thank you

10/10 超赞

Jagger

2023 年 6 月入住 1 晚
gm 于 2023年08月4日 的回复
thank you

10/10 超赞

Jagger

2023 年 6 月入住 1 晚
gm 于 2023年08月4日 的回复
thank you

4/10 很差

Charles

2023 年 6 月入住 1 晚
gm 于 2023年08月4日 的回复
thank you for staying with us

10/10 超赞

jaggerj

2023 年 6 月入住 1 晚
gm 于 2023年08月4日 的回复
thank you

10/10 超赞

Purvaja

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Booked this emergently when our flight was delayed. Surrounding area wasn’t that great but the facility itself was clean, safe and owner was pleasant and accommodating.
2023 年 4 月入住 1 晚
jp 于 2023年05月3日 的回复
thank you . Purvaja

8/10 还可以

Stephanie

2023 年 3 月入住 1 晚
jp 于 2023年05月3日 的回复
thank you

10/10 超赞

Ashley

满意：员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 1 晚
jp 于 2023年03月27日 的回复
thank you

6/10 一般

Stacy

不满意：客房舒适度
2023 年 3 月入住 1 晚
jp 于 2023年03月27日 的回复
thank you .we will cover this with our staff

10/10 超赞

Henry

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 12 月入住 1 晚
jp 于 2023年01月3日 的回复
thank you so much

6/10 一般

Kimberly

与配偶出行
满意：住宿条件和设施
不满意：清洁度、员工和服务、服务设施
The office person was rude and did not say a word. Just gave me the key and that was all.
2022 年 12 月入住 1 晚
jp 于 2023年01月3日 的回复
we will cover with our staff. thank you for staying with us

6/10 一般

Janie

与家人出行
不满意：员工和服务
It was advertised as having a pool...it was empty. Advertised as serving breakfast..there was none.Advertised as coffee making facilities..a coffe machine arrived on our last afternoon with no milk or sugar
2022 年 10 月入住 3 晚
jp 于 2022年11月2日 的回复
thank you for letting us know . our website is choice hotels .on that pool is been closed out and Rodeway does not require breakfast expedia is thrid party do the business with choice hotels .i still have sent the email about this issue.thank you for staying with us

6/10 一般

Jesus

与家人出行
不满意：住宿条件和设施，员工和服务
Había mucho ruido de la gente que estaba ahí hospedada. Unos estaban afuera tomando y entre gritos y plática, no dejaron dormir bien.
2022 年 10 月入住 1 晚
jp 于 2022年11月2日 的回复
sorry about the youe stay we did cover this with our staff

8/10 还可以

Juanita，Ruskin

与配偶出行
满意：员工和服务，清洁度
不满意：服务设施
Great Room., updated room :). Cleaning staff was Amazing!!!! Disapointed with the pool closed, dirty, green. And pool was one reason i booked
2022 年 8 月入住 3 晚
jp 于 2022年09月3日 的回复
thank you

8/10 还可以

Worth，Bryan

团体旅客
满意：清洁度、服务设施、住宿条件和设施
Rooms are good value and comfortable. however, we would have liked a coffee maker in our room. There is none at the office.
2022 年 7 月入住 1 晚
gm 于 2022年08月3日 的回复
thank you for staying with us

4/10 很差

Guadalupe

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
2022 年 4 月入住 3 晚
jp 于 2022年05月5日 的回复
thank for staying with us we will cover this with our staff

10/10 超赞

Stefanie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 3 月入住 2 晚
jp 于 2022年04月3日 的回复
thank you vary much .hope to see you soon

8/10 还可以

Leesa

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was friendly and the room was clean. The bed could have been a little bit more comfortable (I could feel the springs). Other than that, everything was great.
2022 年 1 月入住 1 晚
jp 于 2022年02月3日 的回复
thank you for staying with us

6/10 一般

Nasha

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Bugs
They have roaches
2021 年 12 月入住 3 晚
jp 于 2022年01月3日 的回复
THANK FOR STAYING WITH US .WE WILL COVER THIS WITH OUR STAFF. IF YOU NOTIFY FRONT DESK THEY WOULD CHANGE YOUR ROOM IF IT POSSIABLE

10/10 超赞

JACQUELINE

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 12 月入住 4 晚
jp 于 2022年01月3日 的回复
THANK FOR STAYING WITH US

8/10 还可以

Rodolfo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Another great stay
I have stayed at this place several times this year for it's cleanliness and ease of reaching restaurants, stores and anything around the area. It is a good place to stay. Sometimes you get noisy neighbors but I don't blame the hotel for that. Overall I will keep staying here and will recommend to all my friends.
2021 年 11 月入住 2 晚
jp 于 2021年12月4日 的回复
thank you for staying with us

10/10 超赞

Nasha

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
10/10
This room was amazing and so clean 10/10
2021 年 11 月入住 2 晚
jp 于 2021年12月4日 的回复
thank you for staying with us

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
La ubicación es muy buena, a 9 minutos del aeropuerto y cerca de restaurantes y centros comerciales. El personal muy amable y la limpieza de la habitación fue muy buena. Debido al covid, no había desayuno, aunque si estaba anunciado en la página.
2021 年 10 月入住 1 晚
jp 于 2021年11月4日 的回复
thank you

8/10 还可以

Txia vue

商务旅客
The place is very quiet and close shopping and dining.
2021 年 10 月入住 1 晚
jp 于 2021年10月14日 的回复
thank you for staying with us hope to see you again

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Never did stay sure to when booked I had booked it for a day before the date I needed an not even 2 minutes later when sent the booking it say click here to change dates or cancel booking so I clicked it only to be connected to customer service thru chat an too be told that my dates could not be changed due to the booking had already started.. so I requested a refund an was denied so I asked if the could just move my dates to the correct one again denied so lone behold they received a payment for a booking that never got used an will not offer a refund or a credit I was also told by one of the agents via chat that I should try Expedia next time cause they don't charge there customers any fees...
2021 年 9 月入住 1 晚
jp 于 2021年10月3日 的回复
hi .all the hotel has the policy that hotel will follow .if you go to third party to book room refund and change of stay has to done form the third party that sell you room '

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Decent stay for an unexpected delay in my schedule. The room was comfortable and quiet. I would return!
2021 年 9 月入住 1 晚
jp 于 2021年09月13日 的回复
thank you

8/10 还可以

leslie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 8 月入住 1 晚
jp 于 2021年09月4日 的回复
thank you