Le personnel est très accueillant
Les chambres sont bruyantes
Le buffet du petit déjeuner est dévalisé
La qualité des buffets est moyenne
真实旅客
2019 年 3 月入住 2 晚
10/10 超赞
charles
2019年03月3日
满意:员工和服务
不满意:客房舒适度
Le club mmv est excellent en terme d’accueil, service, personnel très gentil et serviable
Seule bémol les chambres un peu petites.
charles
2019 年 2 月入住 7 晚
2/10 糟糕
真实旅客
与家人及幼儿出行
2019年03月1日
满意:住宿条件和设施,清洁度
不满意:员工和服务
The rooms were nice, modern and tidy. But it was very small in the toilet
The food was amazing however not much option for young kids.
Everything was in french so had to guess what the food was. With an allergy I find this quite surprising that you don’t alsl have English written.
The staff was accommodating in the restaurant and bar. However the reception staff I found very rude, abrupt and very unhelpful.
I was not advised of the hotel amenities and general hotel information. With no English I had to guess my way through the holiday.
I asked on the Thursday to have a late check out Saturday and advised it wasn’t a problem and would cost me €29. I was told to come back on the Friday to arrange . When I did this on the Friday I was told it was not possible. Checking out at 9am and not leaving the hotel until 3pm with no facilities to use or a place to leave my bags I found very aggravating!!
I was told when I checked in that a deposit of €100 was due and that they needed my
Bank card to use the details but no money would be taken off. I found out the next day that €200!!! Was taken off my card. When I checked out I had to pay my bar bill and I asked for it to be taken from my deposit but they said no. I had to pay for this and then They said my deposit would be put back on my card!! 7 days later after checking out. I still have not been refunded the €200. The hotel and Expedia both said 4 days ago that it had been done; then it was being done today and then nothin
真实旅客
2019 年 2 月入住 5 晚
2/10 糟糕
真实旅客
2019年02月24日
不满意:员工和服务,清洁度
真实旅客
2019 年 2 月入住 7 晚
10/10 超赞
philippe
2019年02月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Très bon séjour
Bon accueil, bien situé pour accès aux pistes, terrasse bien exposée.
Personnel très sympathique.
philippe
2019 年 2 月入住 5 晚
8/10 还可以
真实旅客
2019年02月10日
满意:员工和服务
不满意:客房舒适度
真实旅客
2019 年 2 月入住 7 晚
8/10 还可以
OTPIAE
2019年02月4日
满意:清洁度、员工和服务、住宿条件和设施
Equipements de qualité, avec un petit bémol pour le coin sanitaire (douche et toilette). Une bonne situation mais sans accès direct pour le retour ski, c'est dommage. Personnel agréable et courtois.
OTPIAE
2019 年 1 月入住 3 晚
8/10 还可以
Maor
2019年01月24日
满意:清洁度、住宿条件和设施、客房舒适度
The stay at the hotel was very good including all the staff, we were a group of 20. The food was delicious and the rooms were good. We left with a bitter teaser from the hotel because of the unpleasant attitude we received from the staff manager at the spa. We all felt that she was not nice and did not want to give us a service. that is not expected in a 4 star hotel.