Rockwood Hull's Trace Park Hotels

"Thank you for having breakfast early for our team"

"The breakfast menu was disappointing. More options could have been made available for self-serve. The airport shuttle was convenient; however, I was misinformed about on-site parking when I called before booking. It was not explained that I had to pay an extra $10USD per day past my reservation or that I had to leave my key with the hotel. I would not stay here again. "

"The room was clean and well appointed, and staff was amazing and kind given the time of day and and the reason for our stay. Breakfast was well seasoned and plentiful. "

"The shuttle service (Valet Connection) was terrible. This shuttle is operated by an off‑site parking company that also services several nearby hotels, and it was clear their priority was their own parking customers—not hotel guests. At the airport, hotel guests were only allowed on if there were seats left after parking customers boarded. I barely made it onto the shuttle as the last seat, but I heard of others who were left behind and had to wait 30 minutes or more for the next shuttle. The hotel pickup was just as bad. The shuttle did not arrive on time, and the driver initially only wanted to pick up passengers flying on a specific airline. His dispatcher had to tell him to take all of us. He threw the luggage into the shuttle without stacking or securing it (I have photos). He then nearly left my bag at the wrong terminal—Detroit airport is very spread out. Thankfully, I intentionally sat in the back so I could keep an eye on my luggage. Truly awful service. I would avoid this hotel entirely due to how poor the shuttle experience was. "

"Great place we stay there often in preparation of our travels from Detroit Metro Airport "

"Overall I was disappointed. Bed was rock hard. No microwave in room. The room was outdated and definitely needs an overhaul. Definitely was not worth 160$. I won't be staying here again."

"Shuttle service very efficient. Good value for a 7 hour stay "

"I always stay when I have a flight the next to unwind, as we all know traveling can be stressful. This place is always a great bargain for a great accommodation. All good things to say."

"Staff not very happy. Check in was awkward. Typical big city vibe. "