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关于双湖小屋的点评

3 out of 5
双湖小屋
198 Heritage Dr, Hurley, NY

点评

7.4

还可以

10 分 - 超赞。13 条好评，共有 52 条点评" "
8 分 - 还可以。19 条好评，共有 52 条点评" "
6 分 - 一般。10 条好评，共有 52 条点评" "
4 分 - 很差。9 条好评，共有 52 条点评" "
2 分 - 糟糕。1 条好评，共有 52 条点评" "

7.6/10

清洁度

8.0/10

员工和服务

6.8/10

住宿条件和设施

点评

10/10 超赞

Russ

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 1 晚
Barb 于 2018年10月23日 的回复
Thank you, for the 5 out of 5.

6/10 一般

Patricia，Keene NH

满意：清洁度
不满意：客房舒适度
Was more rustic than we expected. More like a cabin in a state park. Wouldn't stay there again. Overpriced for accommodation .
2018 年 10 月入住 1 晚
Barb 于 2018年10月23日 的回复
I am so sorry, but a lot of people like the place. Everyone has their own opinion.

4/10 很差

Tim

满意：员工和服务
不满意：客房舒适度，住宿条件和设施
Not worth the price
We were in the area for 3 days visiting family. We had been at Twin Lakes years ago for events in the restaurant (closed) but had never stayed there. The weekend we were arrived was apparently very busy locally: leaf peeping, Fall weddings in the Catskills, a wool & sheep show, ..... The places we stayed in the past were all booked so we found this on Hotels.com and decided to try it. First, the Staff, Barbara & Steve, are VERY friendly and helpful. The room ended up being a cabin w/ a small kitchen (which we didn't need). It is very old but there were new curtains, new bed spread, relatively new paint, etc. BUT is is old and it shows. The front door sill is falling out because of wood rot, the inside of the refrigerator is spotless but the outside is all rusty. The mattress was soft and bouncy. On the 2nd afternoon and evening I disposed of 27 stink bugs (flushed). Apparently they are an issue in the area but with torn screens & leaky windows they came in for the warmth (they don't hurt you but who wants bugs everywhere). The bathroom is akin to a cruise ship. Don't drop the soap in the shower because you need to get out to bend over and get it. The nearest place to get coffee and breakfast is ~ 5 miles away in Kingston. Bottom line, we paid $153 a night, I had a new king bed / 2 room suite w/ breakfast today in Salem VA for $106. IMHO way too expensive for what it is. BTW, the grounds are nice with a pool, bocce, picnic tables, a lake, etc. but we didn't use these.
2018 年 10 月入住 3 晚
Barbara 于 2018年10月23日 的回复
I am so sorry. You are in the woods

10/10 超赞

maria

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Woodstock and foliage sightseeing trip
Beautiful location on the lake, clean cozy room, community firepit for cracklin autumn fire, warm, friendly informative office attendants, awesome experience!
2018 年 10 月入住 1 晚
Barb 于 2018年10月23日 的回复
Come back and see us. Thank you so much for that response.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very cool and clean facility. Lots of area and activities for patrons
2018 年 10 月入住 1 晚
Barb 于 2019年01月5日 的回复
Thank You, Please come back and stay here at Twin Lakes

8/10 还可以

Justin，Newburgh

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The room was cute. It had a heart shaprd tub for two.
2018 年 9 月入住 1 晚
Barb 于 2018年09月25日 的回复
I am glad you enjoyed that room.

4/10 很差

Dany

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Désuet
2018 年 7 月入住 1 晚
Barb 于 2018年09月25日 的回复
Sorry, If you had a problem, maybe we could have put you in another room.

4/10 很差

Erich，Munich, Germany

不满意：客房舒适度，住宿条件和设施
Low level of comfort, not modern and I would not recommend to stay more then one night (every camping place in Europe is much better). Internet access is not working in the room .... only at the main building!
2018 年 7 月入住 1 晚
Barb 于 2018年07月21日 的回复
I am so sorry, that you didn't enjoy yourself.But the storms is what caused the problem with internet. A lot of people like this look. That's why people come to check it out for themselves.

8/10 还可以

Linda

满意：清洁度、员工和服务、客房舒适度
Pleasantly surprised!
We had a cabin with kitchen and queen bed. Although the property is older, it is very clean and well maintained. The service was very accommodating and even called us to let us know we could check in much earlier. The grounds are nice and they would be good for family reunions, get togethers and even weddings. There is a pretty gazebo and a covered pavilion with tables, chairs and gas grills.
2018 年 6 月入住 1 晚
Barb 于 2018年07月12日 的回复
Thank you so much, please come and stay again.

10/10 超赞

Angel，Martha's Vineyard Ma

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
I was so excited to discover my own little cabin after a very long drive. Upon waking after checking in late I was so in love with the nearby lake. If you have a dog, please make sure to let them know when you make an expedia reservation as the have god designated rooms and I didn't realize this. They also require a $50 pet fee per dog. I was very happy I was able to find a place that gave shelter to me and my two dogs as pet friendly hotels are hard to find. I can't wait to come back and stay again! I had so much fun. Please make sure you bring your food. There isn't a hotel store on the grounds so you will have to go out for food. There also wasn't a fridge so try to bring non perishable items or a cooler. I just stayed solo for the weekend but I bet it would be so much fun to have a wedding there. They have everything a wedding would need.
2018 年 6 月入住 2 晚
Barb 于 2018年06月14日 的回复
Angel, If you would have called , I would have helped you out. Come back again and stay with us. Barbara

4/10 很差

Lorraine

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Do not recommend.
Room was filled with bugs when we first got there. We killed at least 10. No ice- ice machine was nroken. We were promised by staff that we would get it but never came. There was a porch in front of the room but the chairs were dirty. Shower was tiny and each person had to wait at least 20 minutes for hot water. Glad we only stayed one night. Unfortunately I wished we could have found another place but this was a last minute reservation on a holiday weekend to attend a funeral.
2018 年 5 月入住 1 晚
Barb 于 2018年06月2日 的回复
I am so sorry, You should have came over and I would have put you in another room. Also we are in the woods. They are stink bugs, everyone is having problems with them. Barbara

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 5 月入住 2 晚
Barb 于 2018年05月30日 的回复
Thank you for the 4 out of 5, Come back and stay.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable enough, beautiful area and lake view.
2018 年 5 月入住 1 晚
Barb 于 2018年05月18日 的回复
Thank you so much, Please come back and stay with us.

10/10 超赞

Chen Wei，NYC

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect for a weekend getaway
The place is perfect for a weekend getaway. It's close to many great hiking spots. It's a 5 min drive to the town center. As what the name of the lodge indicates, we literately lived next to 2 lakes. The place is simply serene. The owner and manager are very friendly. He gave us suggestions on where to hike / visit when we arrived. We will definitely come back again!
2018 年 5 月入住 2 晚
Barb 于 2018年05月16日 的回复
Thank You so much, we cannot wait for you to come back. Very nice to meet you both.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
Heart shaped tub was a hilarious surprise for my fiance, and it was sparkling clean, and water actually stayed hot to fill the tub. Water was sulfuric though and we needed to request bottled water to drink.
2018 年 5 月入住 1 晚
Barb 于 2018年05月16日 的回复
I'm very sorry about the water. Come back and stay with us again.

8/10 还可以

Jocelyn

满意：清洁度、住宿条件和设施、客房舒适度
No internet
We were disappointed that we could not use the internet during our stay despite asking the front desk about it.
2017 年 10 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely location seemingly out in the middle of nowhere but only minutes from lively Kingston
2017 年 10 月入住 1 晚

6/10 一般

真实旅客

满意：客房舒适度，员工和服务
Lovely setting, rooms could use some updating
Comfortable stay. Looked like some mildew on the walls of the room. Good price, conveniently located, no amenities, but very close to town.
2017 年 10 月入住 5 晚

10/10 超赞

Robert

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Peaceful
Great place and very peaceful
2017 年 9 月入住 1 晚

8/10 还可以

jean

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
This is our second stay @ Twin Lakes. Last year we had the house and it fit our needs 100% for 3 families. This year we had cabin # 7. Nice porch, beautiful view of the lake. I reconnected the sink drain. The hot water was enough for one shower at a time. Several slats were missing from the blind. A small Micro wave would've been nice. Other than that we enjoyed our stay there. I grew up near there so I love the area.
2017 年 8 月入住 4 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff is fantastic, location is wonderful. It's nice to see that the employees of the hotel do there very best to make you happy
2017 年 9 月入住 1 晚

6/10 一般

真实旅客

满意：清洁度
不满意：客房舒适度，住宿条件和设施
Basic bed in a cabin
it was what we expected, a row of tiny cabins with a bed, tv and tiny bathroom. nothing fancy or updated, but good for a nights sleep. what we were not expecting was the overwhelming sulfur smell from the water. just running the tap in the sink , or flushing the toilet, it was making us gag. showering was not an option. we've stayed in several places with sulfur water before, we know it isn't "bad" to use, but maybe because it was trapped in such a tiny space, it was just too much. also, the temp dropped to 45 overnight and the giant propane heater in the room wasn't hooked up.
2017 年 9 月入住 2 晚

8/10 还可以

nurian，NY

满意：客房舒适度
Catskills resorts
Rustic lodging in the Catskills. Beautiful grounds, rooms are a little dated but comfortable
2017 年 8 月入住 3 晚

10/10 超赞

Harold，Millersburg, Pa

满意：员工和服务、住宿条件和设施、客房舒适度
Nice hotel close to the one lake
We got to the hotel early. The first thing we noticed was the tv didn't work properly. In about 5 minutes the manager had it working. We walked to the one lake and watched kayakers for awhile. It was wuiet and peaceful.
2017 年 8 月入住 1 晚

4/10 很差

Arlene

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Twin Lakes update pros and cons
Individual cabins need lots of work and updating- . Duplex cabins are a little better + . Furniture in Pavilion is outdated and uncomfortable - . Loads of space + Furniture by pool needs repairs and replacing - .
2017 年 8 月入住 2 晚

8/10 还可以

Cheryl

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 8 月入住 1 晚

6/10 一般

真实旅客

满意：清洁度
2017 年 8 月入住 1 晚

8/10 还可以

Brett，San Francisco

满意：员工和服务，清洁度
Basic room condition, awesome staff and setting
The cabin was a little basic but totally serviceable. Room was clean. Hot water ran low when people showered back to back. But the setting can't be beat and the staff were super nice! Good value, too.
2017 年 8 月入住 2 晚

8/10 还可以

ximena

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good for people looking extra quiet place
The place is really quiet and super nice for whoever needs a super quiet place this is the perfect one! Only thing call before the arrival and for the right address, the one the map gives you is wrong and signal is suuuuper poor in the area. Barbara and Steve were great in making me feel super confortable in this place, the room was really clean and ready for my arrival, also if you need fridge please request it in advance, Barbara will make sure you get it. In escense, opposite to few reviews the room was clean and the place is great. Just keep on mind that is in the middle of the country! Bring repelen and cash to order food.
2017 年 7 月入住 1 晚

8/10 还可以

Sarah

不满意：清洁度
Beautiful surroundings - no maid service. Short on staff
2017 年 6 月入住 2 晚

6/10 一般

Michael

not the best, certainly not the worst, very dated
it was a classic case where the pictures looked much better than actually being there. the shower was leaking and very short (I'm only 5'10"), and you could barely turn around. the room was very dated, but we were only there to sleep, the bed was hard as a rock. the surrounding area is very pretty, if they put some money into the rooms, this place would be a gem.
2017 年 5 月入住 1 晚

4/10 很差

The Shulls，from Indiana

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Location and view was beautiful
After almost an hour if driving around we fiund the place as the adress on here is not correct. Our first night we went to go to bed and noticed what looked like blood on the quilt so we replaced the bedding. When you used the bathroom your knees touched the wall in front of you and no hot water after one shower. I attempted to talk to staff but they didnt return calls that were left and were never in office. The second night i woke up with what we think are spider bites. We ended up. Hecking out early and they have yet to refund our $. They are more focused on the weddings than the up keep of the cabins.
2017 年 6 月入住 3 晚

8/10 还可以

Melody

满意：员工和服务
不满意：清洁度
It could have been better.
When we first entered the room, we had to get rid of all the bugs. There was a beatle, a spider and nats in the bed, and ants in the bathroom. The air conditioner didn't cool the first night. But, customer service was good.

4/10 很差

Jeanne

不满意：住宿条件和设施，员工和服务
Overpriced and almost no service
Twin Lakes did not live up to its description: I found but one lake, and its access walkway was a major mess. It definitely seemed that the hospitality season didn't open there yet, as no one was at the office to greet us, just a note to call a number, despite there being almost no cell phone reception at all.definitelt overpriced, even if it were half off.

8/10 还可以

Deanna

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
nice country get away
nice getaway in the country, the property manager, or management in general was very polite and accommodating. very quiet and a nice place to stay with family.

8/10 还可以

Ann，US

满意：清洁度、员工和服务、住宿条件和设施
Relaxing, Clean and Very Friendly Staff
My husband and I stayed here for a long weekend. The grounds are absolutely stunning! We hiked in the woods, sat by the lake and enjoyed the many trails that are on the property. The room was small but cozy. The queen size bed was a bit small for both of us but the room had a nice TV and a huge heart shaped tub. There is parking right in front of the room which is convenient. Draw backs were the water temp is fussy and the pipes which run between the rooms can be loud. Also there was no bonfire while we were here. I read several other reviews which said they do a bonfire quite often so I was looking forward to one with the chilly weather.

6/10 一般

William

A CABIN convenient to an event we were attending.
We stayed in a small cabin( think they have 9)need I say more? The people running the place were very helpful and super.

2/10 糟糕

Kevin

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Avoid Avoid Avoid
We ignored other reports about bugs -- we experienced bugs ourselves; left after one night. Terrible experience: very poor value for the money: 1. Bugs 2. Door difficult to open and close -- really stuck 3. Suite consisted of bed, small table with 2 upholstered chairs with collapsed seats -- no table light; Kitchenette had sink, stove, refrigerator with reversed doors: no sink or stove light; no fan for stove. Minimal equipment: coffee pot and toaster. 4. No headboard for bed: if you sit up to read you must prop yourself up with meager pillows and lean against the window curtain wondering how many other heads have leaned against this strange green fabric. 5. Be sure not to walk barefoot on the floor. Carpeting of dubious age and cleanliness. 6. Bathroom tiny. 2 out of 3 bulbs worked over the vanity. Tiny Shower.Trickle down shower head. No space for an adult to turn around. 7. Parking was on the grass between our cabin and the adjacent cabin. 8. Really weak wifi signal. Tried to reboot the wifi device by unplugging and restarting -- lost the TV reception: tried to call owner/proprietor for assistance since there was no one in the office at night and discovered there was no cell phone reception (we have Verizon.)

8/10 还可以

Mary，Boston

满意：清洁度、员工和服务、客房舒适度
Very good location
Rooms need some updating which we were told was going to happen. Staff was so very friendly and accommodating. They gave great recommendations on restaurants and events in area to see. Property is very quiet and conducive to relaxing with hiking trails.

6/10 一般

真实旅客

满意：员工和服务，清洁度
Pleasant setting and friendly helful staff. Rooms are clean but small and in need of updating.

6/10 一般

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
Convenient and clean hotel
The staff were friendly and helpful. Quiet and lovely surroundings. first time to the area so we were out of the hotel much of the time. Would stay there again. looking forward to the upcoming additions to the facilities. surprised to see the heart shaped tub!!

4/10 很差

sk，LI

满意：员工和服务
不满意：客房舒适度，住宿条件和设施
Pictures on internet do not represent the actual room. Heater did not work the first night, was fixed the next night but there was an electric smell and switched off during the night. Cabin was in bad shape, at least the grounds were nice.

8/10 还可以

Kenny

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great area and scenery.
Good place to find comfort in a beautiful area

10/10 超赞

Brian，Brooklyn, NY

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Seculsuon and relaxation
Wonderful stay! Easy access from NYC but feels like a world away. Loved having our own cabin in the woods. Hiking and a lake with boat access is right by your cabin. The innkeeper was great because she explained the areas sights and restaurants. Loved the bonfire at night too. Seclusion and relaxation at its best!

4/10 很差

William，New York

满意：清洁度
不满意：客房舒适度，住宿条件和设施
Quaint tourist cabins in an out of the way place.
We stayed in a tourist cabin, probably updated 15 years ago, and ready for another. It was high tourist season, so pricey. Quiet out of the way place, apparently popular for wedding parties.

10/10 超赞

Michael，Brooklyn, new york

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
My restful vacation.
A peaceful get away. Staff great service

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great quite cottage room next to lakes.
Everything was perfect. They have fishing and row boats. Great price too.

6/10 一般

Eric，Needham, MA

满意：员工和服务
不满意：住宿条件和设施
Not bad but sort of basic cabins. Scenery and staff were nice!

8/10 还可以

linda，new mexico

满意：清洁度
Pleasant location
Nice bed. Small room. Very little staff. Directions to restaurants were helpful.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度