good location to go anywhere, clean room and good Service. but breakfast has no any meal sadly.
Hosiao
6/10 一般
Michael
与家人出行
2020年02月22日
满意:客房舒适度,清洁度
Going down in quality
Royalton used to be great place to stay. Current management is very non-customer oriented. Increasing in cost, decreasing in service. Breakfast buffet far fewer items now. Though minibar indicated as included in price, alas, no minibar. Have to beg for towels. At least the long-time staff members still friendly, albeit being restricted by current management in assisting the guests. I miss the old Royalton of even just three years ago.
Michael
2019 年 10 月入住 3 晚
6/10 一般
真实旅客
2019年11月23日
Taxes collected by Hotels.com
I would like to call the attention of other customer to this. Please check on the taxes collected for the room. Hotels.com collected taxes for my room at a higher rate. The tax rate charged by hotels.com was at 18%. When I checked into the hotels I was told the government of India is charging a tax rate of 12% from the customers. When I asked the hotels to refund me my 6%, I was told that since I booked with hotels.com they cannot refund me my money. Hotels.com is responsible for this.
Please see article link below confirming the rates were lowered.
https://economictimes.indiatimes.com/industry/services/travel/tourism-ministry-plans-promotions-around-gst-rate-cut-for-hotels/articleshow/71404995.cms
真实旅客
2019 年 10 月入住 3 晚
6/10 一般
真实旅客
2019年10月9日
满意:员工和服务,清洁度
Hotell är bra. Wifi är dåligt. Kommunikation är lågt.
真实旅客
2019 年 9 月入住 9 晚
2/10 糟糕
真实旅客
2019年08月26日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The curtains were all of mold. We requested to be changed to another room. It was a struggle to get it done. The person at the counter basically said, "That's how everything is at this place, there is nothing we can do" Finally got to another room, the cover-sheet was full of rice, seems like someone ate on it. Finally someone came and replaced them with new ones. Stay away from this place, unless you are okay with mold and dirty walls and moldy curtains. Good luck if you are asthmatic!
真实旅客
2019 年 8 月入住 2 晚
10/10 超赞
Michael
2019年04月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Always a great stay.
I have stayed here many times. It is my “go to” place in Hyderabad.
Michael
2019 年 4 月入住 2 晚
8/10 还可以
Khalid,Jordan
2019年02月23日
满意:员工和服务
Good location ,clean and wide room i can come again to this hotel
Khalid
2019 年 2 月入住 1 晚
4/10 很差
真实旅客
2019年01月22日
满意:员工和服务
不满意:住宿条件和设施
I realy dont why its categorised as 4 stats hotel
A lot of insects and mosquitoes
Walls not clean with a lot of lines
At my last day they moved to a smaller room saying they have reservations for big groups!! And they wanna compensate me wifh two hrs late check out on 2 pm !!
I will never stay again or recommend to a friend
When i checked in i asked the receptionist for upgrade if available or some extra amenities and he said sorry sir we need to follow up the reservation!!
No bell boy at night yo help you with your luggage