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关于公园海德拉巴酒店的点评

5 out of 5
公园海德拉巴酒店
22, RajBhavan Road, Somajiguda, Hyderabad, Andhra Pradesh

点评

7.2

还可以

10 分 - 超赞。92 条好评，共有 345 条点评" "
8 分 - 还可以。110 条好评，共有 345 条点评" "
6 分 - 一般。71 条好评，共有 345 条点评" "
4 分 - 很差。30 条好评，共有 345 条点评" "
2 分 - 糟糕。42 条好评，共有 345 条点评" "

7.4/10

清洁度

7.4/10

员工和服务

7.0/10

服务设施

7.0/10

住宿条件和设施

6.4/10

环保

点评

6/10 一般

Yangbo

不满意：客房舒适度，清洁度
酒店装修比较旧,整体设施比较一般,地面比较脏,卫生间热水不热,淋雨设施破损
General Manager 于 2018年05月10日 的回复
Dear Guest, Greetings from The Park Hyderabad!!! Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback. It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. We are also having a root cause analysis along with the training department to rectify these loop holes and majorly focusing on skills training to the staff. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad. Best Regards, Anirban Simlai General Manager

6/10 一般

Yangbo

不满意：客房舒适度，清洁度
酒店装修比较旧,整体设施比较一般,地面比较脏,卫生间热水不热,淋雨设施破损
General Manager 于 2018年05月10日 的回复
Dear Guest, Greetings from The Park Hyderabad!!! Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback. It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. We are also having a root cause analysis along with the training department to rectify these loop holes and majorly focusing on skills training to the staff. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad. Best Regards, Anirban Simlai General Manager

8/10 还可以

真实旅客

满意：员工和服务
不满意：住宿条件和设施，清洁度
All hardware old
Service is excellent, but hardware bit too old. some parts need the replacement.
General Manager 于 2016年05月14日 的回复
Dear Guest, Thank you for your recent stay at The Park Hyderabad and for your valuable feedback. We sincerely apologize for the unpleasant experience and inconvenience. We have noted your concerns and assure you that appropriate steps will be taken to address these issues as required. We look forward to welcoming you back at The Park Hyderabad and assure you of the best of service at all times. Warm Regards, Anirban Simlai General Manager

6/10 一般

Narayan

商务旅客
满意：员工和服务，清洁度
不满意：住宿条件和设施
Older property with an outdated style. Fixtures not working properly in the room including lights and showers
2024 年 2 月入住 1 晚
Ajit Singh Garcha 于 2024年02月22日 的回复
Dear Guest, Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.We appreciate your honest review, and we apologize for any inconvenience you experienced during your stay. We understand the importance of maintaining our property to the highest standards, and your comments will be shared with our maintenance team to address the issues you mentioned regarding fixtures not working properly in the room.Request you to treat this incident in isolation, as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.Best Regards,Ajit Singh GarchaArea General Manager

10/10 超赞

SEYED ABBAS

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Had a 4 days stay. When ever coming to Hyderabad will stay in the same hote, clean and good staff
2024 年 2 月入住 4 晚
Ajit Singh Garcha 于 2024年02月20日 的回复
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager

8/10 还可以

Harsha

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good place
2023 年 12 月入住 4 晚
Ajit Singh Garcha 于 2024年02月1日 的回复
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager

6/10 一般

Vinod

2024 年 1 月入住 4 晚
Ajit Singh Garcha 于 2024年02月10日 的回复
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager

10/10 超赞

Kaushiki

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 3 晚
Ajit Singh Garcha 于 2024年02月1日 的回复
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager

10/10 超赞

JAGANNADHA

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚
Ajit Singh Garcha 于 2024年02月1日 的回复
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager

10/10 超赞

Mehul

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Stay was amazing and service was very good.
2023 年 12 月入住 4 晚
Ajit Singh Garcha 于 2024年02月1日 的回复
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager

10/10 超赞

Santosh

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
Ajit Singh Garcha 于 2024年02月1日 的回复
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager

8/10 还可以

Sushila

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The Park Hyderabad Hotel Stay
Everything was fine but the bathroom was wet. Also, we used the hotel's restaurant to dine in. The lamb biryani was cold. It looks like it was bulk-cooked and put in the fridge and not heated properly. When requested it was heard but still not piping hot. It has put me off Biriyani. My other concern is that the phone in our room was not working. When a call came it rang continuously and we couldn't answer it. We requested for it to be looked at, and people did come and do something to it but there were no changes.
2023 年 12 月入住 3 晚
Ajit Singh Garcha 于 2024年02月1日 的回复
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager

10/10 超赞

Sanjay

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location
2023 年 11 月入住 5 晚
Ajit Singh Garcha 于 2024年02月1日 的回复
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager

6/10 一般

Suhel

与家人出行
满意：服务设施，员工和服务
Overall experience was good but the restroom water was not draining.
2023 年 11 月入住 1 晚
Ajit Singh Garcha 于 2023年12月6日 的回复
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. However, we have noted your concerns and assure you that appropriate steps will be taken to address these issues as required. A standard operating procedure has been initiated to avoid such occurrence in future.Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

6/10 一般

Tahereh

Location was good but services needed improvement
2023 年 11 月入住 3 晚
Ajit Singh Garcha 于 2023年11月28日 的回复
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. However, we have noted your concerns and assure you that appropriate steps will be taken to address these issues as required. A standard operating procedure has been initiated to avoid such occurrence in future.Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

6/10 一般

Nivedith

商务旅客
满意：员工和服务
不满意：住宿条件和设施，清洁度
A hotel in shambles. Not a 5 star
The hotel is in shambles - with a massive attempt to hold it together by a great staff. Clearly the owners / management haven’t invested a single rupee in its upkeep since it was built. Taps falling apart & leaking. Paint peeling, windows dirty … it’s for it all. It’s the cheapest *5 star - for a reason. Expect a three star hotel and all will be okay.
2023 年 11 月入住 2 晚
Ajit Singh Garcha 于 2023年11月10日 的回复
Dear Guest, Greetings from The Park Hyderabad!Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation, as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.Best Regards,Ajit Singh GarchaGeneral Manager

8/10 还可以

Enoch

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasant stay with good facilities & Great food
We enjoyed our stay at The Park hotel, especially the food served at the Verandah restaurant and the fine dining in Aish was a exquisite experience which we would thoroughly recommend every guest to experience. The front desk staff, and others we spoke with were all pleasant and courteous.
2023 年 10 月入住 3 晚
Ajit Singh Garcha 于 2023年11月10日 的回复
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

10/10 超赞

Rajendra

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location is good...place it is good... room are awesome...
2023 年 10 月入住 2 晚
Ajit Singh Garcha 于 2023年11月3日 的回复
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

10/10 超赞

Madhannagari Naveen Kumar

满意：清洁度、员工和服务、住宿条件和设施
Good
2023 年 10 月入住 2 晚
Ajit Singh Garcha 于 2023年11月1日 的回复
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

8/10 还可以

Gayle

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice Hotel in the Heart of Hyderabad
Check in was fast and easy, even at 5 am. The bed was comfortable and the room had a great view of the lake. It was quite noisy between the very loud, live music by the pool and the festival on the street below. The location is very convenient for walking around the Hussain Sagar Lake.
2023 年 10 月入住 2 晚
Ajit Singh Garcha 于 2023年10月28日 的回复
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

10/10 超赞

Prabhakar

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good Experience
The stay is very good. I have stayed here multiple times and would not hesitate to staty again.
2023 年 10 月入住 1 晚
Ajit Singh Garcha 于 2023年10月12日 的回复
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

6/10 一般

Ashish

与家人出行
满意：清洁度
不满意：住宿条件和设施
So much potential but no interest in renewing room
Shower room was leaking water into bedroom Curtain didn’t go up Ac was stuck on 18deg so it was very cold
2023 年 9 月入住 2 晚
Ajit Singh Garcha 于 2023年10月4日 的回复
Dear Guest, Greetings from The Park Hyderabad!!!Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation, as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.Best Regards,Ajit Singh GarchaGeneral Manager

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hyderabad Hospitality: A Hidden Gem at The Park
I recently had the pleasure of staying at The Park Hyderabad, and I must say, it was an exceptional experience from start to finish. First and foremost, the service at this hotel is top-notch. Mr. Maheshwar at the reception went above and beyond to ensure a smooth check-in process and was always available to assist with any questions or requests throughout my stay. His professionalism and helpfulness were truly remarkable. The operator service at the hotel was also commendable. They were prompt and attentive, making it easy to access various hotel amenities and services with just a quick call. One of the highlights of my stay was the spa experience, and that was thanks to the talented masseuse, Melodia. Her expertise and skill in delivering a relaxing and rejuvenating massage were outstanding. It was a true oasis of tranquility, and I left feeling completely refreshed. The overall ambiance and cleanliness of the hotel were impressive. The rooms were well-maintained, offering a comfortable and stylish retreat after a day of exploring the city. In conclusion, my stay at The Park Hyderabad was nothing short of exceptional. The attentive and helpful staff, including Mr. Maheshwar, the efficient operator service, and the skilled spa masseuse, Melodia, all contributed to a memorable and enjoyable stay. I highly recommend this hotel to anyone looking for a welcoming experience in Hyderabad.
2023 年 9 月入住 3 晚
Ajit Singh Garcha 于 2023年10月4日 的回复
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

8/10 还可以

Piush

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It’s a short walk to Hyderabad’s Hussain Sagar lake and the famous Necklace road.The metro station too is within 5 minutes walk.
2023 年 9 月入住 1 晚
Ajit Singh Garcha 于 2023年09月23日 的回复
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

6/10 一般

Prashant

与家人出行
Everything is as expensive from the room to the food and drinks , cost not justified
2023 年 9 月入住 1 晚
Ajit Singh Garcha 于 2023年09月19日 的回复
Dear Guest, Greetings from The Park Hyderabad!!!Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation, as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.Best Regards,Ajit Singh GarchaGeneral Manager

6/10 一般

Ashish

2023 年 8 月入住 2 晚
General Manager 于 2023年08月24日 的回复
Dear Guest, Greetings from The Park Hyderabad!!!Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation, as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.Best Regards,Ajit Singh GarchaGeneral Manager

2/10 糟糕

Suresh

不满意：清洁度、员工和服务、住宿条件和设施
I paid extra for lake view room. When checking in they did not mention that they don’t have no more lake view rooms and check me to the regular room. When I submitted the request no response from management. Front desk representative who was checking me in was terrible in communicating and rude behavior. I had to check out early because not happy with the service.
2023 年 7 月入住 2 晚
Ajit Singh Garcha 于 2023年07月8日 的回复
Dear Guest, Greetings from The Park Hyderabad!!!Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation, as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.Best Regards,Ajit Singh GarchaGeneral Manager

2/10 糟糕

Venkata Laxmi Narasamma

不满意：清洁度、员工和服务、住宿条件和设施
Horrible experience ! Surprised to such a known chain like the park has such poor service. I had back pain due to fracture and was made to wait for an hour at reception desk for allotment of room which was booked and paid in full at Expedia site. Real nightmare 😡
2023 年 6 月入住 1 晚
General Manager 于 2023年06月21日 的回复
Dear Guest,Greetings from The Park Hyderabad!!!Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.Best Regards,Ajit Singh GarchaGeneral Manager

10/10 超赞

Jordan

满意：清洁度、员工和服务、住宿条件和设施
Nice place
2023 年 5 月入住 1 晚
General Manager 于 2023年05月11日 的回复
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

8/10 还可以

Sundeep

2023 年 4 月入住 1 晚
General Manager 于 2023年05月9日 的回复
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

2/10 糟糕

Han Seung

2023 年 2 月入住 1 晚
Ajit Singh Garcha 于 2023年03月2日 的回复
Dear Guest,Greetings from The Park Hyderabad!!!Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.Best Regards,Ajit Singh GarchaGeneral Manager

2/10 糟糕

Thamer

2023 年 2 月入住 1 晚
Ajit Singh Garcha 于 2023年02月25日 的回复
Dear Guest,Greetings from The Park Hyderabad!!!Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.Best Regards,Ajit Singh GarchaGeneral Manager

10/10 超赞

Harjeet

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Best value for your money
2023 年 2 月入住 2 晚
Ajit Singh Garcha 于 2023年02月11日 的回复
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

4/10 很差

Akshay

商务旅客
不满意：清洁度、住宿条件和设施、客房舒适度
Star hotel worse than OYO
It says it is a star hotel, but trust me you can find a better OYO than the hotel. The room was dirty, the bathtub had hair, the bed was uncomfortable, the walls were dirty with stains, the curtain was torn from the sides, the bed was torn from the side, and lastly what was the lowest point for me, the bathroom light was hanging free. Never returning here.
2023 年 2 月入住 2 晚
Ajit Singh Garcha 于 2023年02月9日 的回复
Dear Guest,Greetings from The Park Hyderabad!!!Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.Best Regards,Ajit Singh GarchaGeneral Manager

10/10 超赞

Rama Krishna

与配偶出行
满意：住宿条件和设施，清洁度
Clean place and a free upgrade to a lake view room
General Manager 于 2023年01月7日 的回复
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

6/10 一般

Saibal

商务旅客
不满意：住宿条件和设施，员工和服务
Staff and service team in rooms are pathetic
General Manager 于 2022年12月27日 的回复
Dear Guest,Greetings from The Park Hyderabad!!!Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.Best Regards,Ajit Singh GarchaGeneral Manager

10/10 超赞

Rajan

2022 年 11 月入住 3 晚
Ajit Singh Garcha 于 2022年11月26日 的回复
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

4/10 很差

Murali

与家人出行
满意：员工和服务
Bed is not comfortable and the sheets are a bit dirty. Not on par with other hotels at same rate.
2022 年 11 月入住 3 晚
Ajit Singh Garcha 于 2022年11月21日 的回复
Dear Guest,Greetings from The Park Hyderabad!!!Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.Best Regards,Ajit Singh GarchaGeneral Manager

2/10 糟糕

williams

2021 年 12 月入住 12 晚

8/10 还可以

sree charan

与配偶出行, 团体旅客
满意：员工和服务、服务设施、住宿条件和设施
Amazing service!
2021 年 12 月入住 1 晚
General Manager 于 2021年12月22日 的回复
Dear Guest, Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us. Best Regards, Anirban Simlai General Manager

2/10 糟糕

真实旅客

商务旅客
不满意：清洁度、员工和服务、客房舒适度
2021 年 12 月入住 1 晚
General Manager 于 2021年12月20日 的回复
Dear Guest, Greetings from The Park Hyderabad!!! Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback. It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. We are also having a root cause analysis along with the training department to rectify these loop holes and majorly focusing on skills training to the staff. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad. Best Regards, Anirban Simlai General Manager

6/10 一般

SABARI NATHAN

团体旅客
满意：员工和服务
不满意：清洁度
Rooms and hallways could have been cleaned better. Some rooms were full of smokes.
2021 年 12 月入住 1 晚
General Manager 于 2021年12月17日 的回复
Dear Guest, Greetings from The Park Hyderabad!!! Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback. It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. We are also having a root cause analysis along with the training department to rectify these loop holes and majorly focusing on skills training to the staff. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad. Best Regards, Anirban Simlai General Manager

4/10 很差

Pranav

与家人出行, 商务旅客
满意：服务设施，员工和服务
不满意：住宿条件和设施，清洁度
Unclean and poorly maintained rooms. The hall ways reeked of bad smells. Despite being a good looking property on the outside, it is poorly maintained and disappointing. The bedsheets were nasty with all kinds stains.
2021 年 12 月入住 1 晚
General Manager 于 2021年12月17日 的回复
Dear Guest, Greetings from The Park Hyderabad!!! Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback. It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. We are also having a root cause analysis along with the training department to rectify these loop holes and majorly focusing on skills training to the staff. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad. Best Regards, Anirban Simlai General Manager

8/10 还可以

Viswanathan

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The check-in could have been better. Was asked to take a king bed for 2 people and it was informed to them that there was a specific request for a twin bed. The reply we got is hotel is fully booked and not available. Finally we got the room after a 10 min wait. Also the luggage was given up in the room after 3 reminders. Otherwise stay is comfortable
2021 年 12 月入住 1 晚
General Manager 于 2021年12月15日 的回复
Dear Guest, Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. We have noted your concerns and assure you that appropriate steps will be taken to address these issues as required. A standard operating procedure has been initiated to avoid such occurrence in future. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us. Best Regards, Anirban Simlai General Manager

2/10 糟糕

Vamshi

不满意：住宿条件和设施，员工和服务
2021 年 12 月入住 1 晚

2/10 糟糕

SHIV

商务旅客
不满意：清洁度、住宿条件和设施、客房舒适度
Terrible experience
Totally run down. The photos you see on the internet and the actual rooms have only 10% overlap. In a nutshell, everything is filthy - lobby, corridor, reception, rooms - I literally saw used alcohol bottles rolling in the fire exit stairs. The hotel is so poorly managed that they don’t even have masks to offer to guests who are in need. Please avoid at any cost!
2021 年 11 月入住 2 晚
General Manager 于 2021年11月30日 的回复
Dear Guest, Greetings from The Park Hyderabad!!! Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback. It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. We are also having a root cause analysis along with the training department to rectify these loop holes and majorly focusing on skills training to the staff. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad. Best Regards, Anirban Simlai General Manager

2/10 糟糕

Vishnu，DALLAS

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is the most worst experience I ever had. The hotel is in such a bad condition, you feel like you are sleeping in a slum area. Rooms and bathrooms stink, Furniture is broken, Floors are sticky, Lenins and towels are dirty and the list goes along. Avoid stay at this place at all costs.
2021 年 11 月入住 1 晚
General Manager 于 2021年11月24日 的回复
Dear Guest, Greetings from The Park Hyderabad!!! Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback. It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. We are also having a root cause analysis along with the training department to rectify these loop holes and majorly focusing on skills training to the staff. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad. Best Regards, Anirban Simlai General Manager

2/10 糟糕

Naveen Rao

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施
Waste of money. I booked 7 days then canceled immediately after seeing the room. Don’t waste money
2021 年 10 月入住 6 晚
General Manager 于 2021年10月18日 的回复
Dear Guest, Greetings from The Park Hyderabad!!! Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback. It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. We are also having a root cause analysis along with the training department to rectify these loop holes and majorly focusing on skills training to the staff. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad. Best Regards, Anirban Simlai General Manager

2/10 糟糕

NAGENDRA

2021 年 9 月入住 1 晚
General Manager 于 2021年10月1日 的回复
Dear Guest, Greetings from The Park Hyderabad!!! Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback. It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. We are also having a root cause analysis along with the training department to rectify these loop holes and majorly focusing on skills training to the staff. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad. Best Regards, Anirban Simlai General Manager

8/10 还可以

Tanya

2021 年 8 月入住 5 晚
General Manager 于 2021年10月1日 的回复
Dear Guest, Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us. Best Regards, Anirban Simlai General Manager