Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Half of the road to the cabin was washed out just below the turn off from the main road which was impossible to see when arriving in the dark. The bed was comfortable. The shower nozzle was short but there was decent water pressure. There was no soap in the shower. Also no tissues anywhere we could find. Once the heater was turned on, the cabin was warm in the bedroom and bathroom. The firepllace doesn’t work. Vrbo gives you no advance notice that the rental management company for this cabin has a very unreasonable, one-sided, 9 page rental agreement that has to be signed after you’ve already committed and paid VRBO for use of the cabin. VRBO should make renters aware of this additional document prior to the commitment to rent, especially if you are committing after the cancellation date. Vrbo will not return your payment if you don’t want to sign the document with the rental management company (because of all the liability you’re signing up for). I called Vrbo about this. Customer service reps there were sympathetic but unwilling to return our payment. We signed the document to get the key. We were only there for a weekend wedding and didn’t spend much time there. We didn’t use the kitchen. Fortunately, nothing went wrong. Had we read this particular rental agreement before committing to Vrbo we would have stayed in a hotel. This rental management company controls a lot of properties in Idyllwild. The management employee who checked us in was very nice and efficient.