Clean, loved the access to the BBQ’s as well as the outdoor patio/eating area. Staff was very friendly
Robert
2024 年 4 月入住 3 晚
6/10 一般
Suresh
与家人出行
2024年04月12日
不满意:员工和服务
Property was decent. No major issues. However, despite advertising free airport pick-up, they said they don't have drivers available. I even called them a day earlier, and they confirmed they provide 24x7 pickup. The sofa bed didn't have a pillow or blanket, but they sent one after I called them. They even refused to give us a few extra minutes to checkout and wanted us to leave the room right on time. Most hotels allow an hour or so of extra time but not these guys. Won't stay there again.
Suresh
2024 年 3 月入住 1 晚
4/10 很差
Perry
与家人及幼儿出行
2024年04月11日
不满意:住宿条件和设施
The main reason we chose this hotel was for the pool. The heater in the pool wasn’t working so it was frigid, the pool walls were green and the area reeked of chloramines (chlorine combined with ammonia). The operator is doing a poor job of maintaining the pool and should close it to properly shock the water.
Safety equipment was also in poor repair/missing pieces. Back board didn’t have the three straps and neck brace wasn’t attached. Also no soap in the pool restroom.
Perry
2024 年 4 月入住 1 晚
10/10 超赞
Debra,Naperville
与家人出行
2024年04月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect for the night before eclipse! Roomy, clean room. Was even given Moonpie, Sun Chips, and a beautiful “Crystal/hologramy” eclipse memento! Very nice! Classy! Thumbs up Home2Suites!! Staff was also very friendly and helpful. THANK YOU!
Debra
2024 年 4 月入住 1 晚
10/10 超赞
Jon
与家人出行
2024年04月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Remarkably well-equipped, spacious rooms, very clean, everything worked just as it should. Friendly, helpful staff. The only drawback is the lack of F&B outlets; there's a very limited selection of food available for reheating in the room's kitchen, but the nearest restaurant is a burger place in the Holiday Inn next door.
Jon
2024 年 4 月入住 1 晚
8/10 还可以
Walter,San Marcos
2024年02月21日
满意:清洁度、员工和服务、住宿条件和设施
For some reason they put us in in a Handicap room. Not sure why.
Walter
2024 年 2 月入住 1 晚
10/10 超赞
Tori
2024年02月18日
满意:清洁度、员工和服务、住宿条件和设施
Tori
2024 年 2 月入住 3 晚
10/10 超赞
Lindsay
2024年01月25日
满意:清洁度、员工和服务、住宿条件和设施
The customer service was good. I appreciated being greeted and also well wishes when it was time to leave. The facility was very clean.