Our room was disgusting. The shower and tub didn't drain (we called twice to have them unclog it but they didn't) there was dirt all over the walls in the bathroom, or mold. The beds had someone else's hair in it. There was small bits of trash on the floor and my daughter whose crawling kept finding them and trying to eat them.
Codie
2024 年 3 月入住 1 晚
10/10 超赞
Pang
与家人出行
2024年02月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I’ve always had a good experience at the Homewood suites. My first time here. Hotel was overbooked, an issue with IT allowing people to book when rooms were sold out. The staff worked hard to still find me a room. I had to wait but they helped me.
Pang
2024 年 2 月入住 1 晚
2/10 糟糕
Vania,Miami Lakes
2024年02月21日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Vania
2024 年 2 月入住 1 晚
10/10 超赞
Teon
2024年02月19日
Teon
2024 年 2 月入住 2 晚
8/10 还可以
GINA,Dayton
2024年01月27日
GINA
2024 年 1 月入住 1 晚
2/10 糟糕
Christopher
商务旅客
2024年01月20日
不满意:服务设施
So I checked in and had an issue checking in the lady that helped me was great. Very unsatisfied with the room, I checked in around 730 8pm I was so unsatisfied that by 130am I got my belongings and placed my door key on the desk and just left. I’ve stayed at homewood suites several time and they have been great. My experience with this one was so bad that I will NEVER spend another dollar getting a room here again.