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关于印第安纳波利斯费雪斯凯悦嘉轩酒店的点评

3 out of 5
印第安纳波利斯费雪斯凯悦嘉轩酒店
11455 IKEA WAY, BUILDING ONE, Fishers, IN

点评

9.4

绝佳

10 分 - 超赞。418 条好评，共有 533 条点评" "
8 分 - 还可以。77 条好评，共有 533 条点评" "
6 分 - 一般。17 条好评，共有 533 条点评" "
4 分 - 很差。14 条好评，共有 533 条点评" "
2 分 - 糟糕。7 条好评，共有 533 条点评" "

9.6/10

清洁度

9.4/10

员工和服务

9.2/10

服务设施

9.6/10

住宿条件和设施

9.4/10

环保

点评

10/10 超赞

Laurie

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hyatt is a very pleasant and easy stay. Parking is close. Rooms are easy to access. Breakfast is great!!!
2024 年 5 月入住 1 晚

10/10 超赞

Jon

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice property, clean and nicely decorated - would definitely stay here again
2024 年 5 月入住 5 晚

2/10 糟糕

Rose

与家人出行
不满意：服务设施，员工和服务
The hotel is in a great location within walking distance to restaurants. It is a fairly clean hotel. Unfortunately, the front desk staff was quite rude. They changed our reservation to a room with one bed when we paid extra to book a 2 queen bed suite. Three people in one bed will not work. When asking for a pull out bed, the front desk woman stomped off huffing and puffing. She came back and shoved a pillow and blanket at us. I asked for an additional blanket and pillow and she stomped off again with an attitude. The hotel was overbooked and the staff was overwhelmed. Clearly this hotel needs to have an adult present during the late evenings when they are overbooked as the front desk staff was young and engaged in unprofessional and inappropriate behavior.
2024 年 5 月入住 1 晚

10/10 超赞

Jake

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice area with plenty to explore.
2024 年 5 月入住 1 晚

10/10 超赞

Courtney

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
great stay!
2024 年 4 月入住 3 晚
Guest Service Manager 于 2024年04月29日 的回复
Hello Courtney,Our entire team and myself are really happy you enjoyed your stay with us, we hope to see you again soon!!

10/10 超赞

Joan

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location.
2024 年 4 月入住 1 晚
Guest Service Manager 于 2024年04月26日 的回复
We are so happy to hear that you enjoyed your stay with us.

8/10 还可以

Deborah

2024 年 4 月入住 3 晚

10/10 超赞

Kathryn

满意：住宿条件和设施，清洁度
The Hyatt Place is located in the Fishers District with lots of great dining options that you can walk to. Also close to the interstate for easy access
2024 年 4 月入住 2 晚
Guest Service Manager 于 2024年04月24日 的回复
Hello Kathryn,Thank you for taking the time to leave a review about your recent stay. We are all very happy that you enjoyed your stay with us. We hope to see you again for your next visit in town.

10/10 超赞

Chris

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Guest Service Manager 于 2024年04月26日 的回复
Thank you we appreciate your business.

10/10 超赞

Jay

2024 年 3 月入住 2 晚
Guest Service Manager 于 2024年04月26日 的回复
Thank you we appreciate your business.

10/10 超赞

Josue

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Great location
2024 年 3 月入住 1 晚
Guest Service Manager 于 2024年04月26日 的回复
Thank you we appreciate your business.

10/10 超赞

Suzanne

2024 年 3 月入住 1 晚
Guest Service Manager 于 2024年04月26日 的回复
Thank you we appreciate your business.

10/10 超赞

Stacy

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Big rooms very nice and great options for dinner nearby
2024 年 3 月入住 1 晚
Guest Service Manager 于 2024年04月24日 的回复
Hi there Stacy,We all appreciate you for taking the time to leave us a positive review and are more than happy how you had a great time and enjoyed our amenities. Have a wonderful day!

8/10 还可以

Krysta

满意：清洁度、员工和服务、住宿条件和设施
na
2024 年 3 月入住 2 晚
Guest Service Manager 于 2024年04月26日 的回复
Thank you we appreciate your business.

10/10 超赞

Tanya

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Many dining and entertainment options within walking distance.
2024 年 3 月入住 1 晚
Guest Service Manager 于 2024年04月26日 的回复
GREAT!! thank you so much for the positive review we are all happy you enjoyed your stay here in Hyatt Fishers.

10/10 超赞

Mark

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
In the rear where we parked easy access. New construction noted I’m glad that they were not working
2024 年 3 月入住 1 晚
Guest Service Manager 于 2024年04月26日 的回复
We are all glad you enjoyed your stay with us!!

10/10 超赞

Stephanie

2024 年 3 月入住 1 晚
Guest Service Manager 于 2024年04月26日 的回复
Thank you we appreciate your business.

10/10 超赞

Ezra

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean rooms, nice finishings, comfortable bed, has everything you’d like expect and more at the price point it is
2024 年 3 月入住 1 晚
Guest Service Manager 于 2024年04月24日 的回复
Hello Ezra,We are all happy that you enjoyed your stay with us, we appreciate you for taking the time to leave us a positive review.

10/10 超赞

Hugo

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice place
2024 年 3 月入住 2 晚
Guest Service Manager 于 2024年04月24日 的回复
Hello Hugo,We appreciate your 10/10 review. We all look forward to seeing you soon.

10/10 超赞

Gary，Greencastle

满意：住宿条件和设施，员工和服务
Great and very new
2024 年 2 月入住 1 晚
Guest Service Manager 于 2024年04月24日 的回复
Hello Gary,We appreciate your 10/10 review. We all look forward to seeing you soon.

10/10 超赞

Erika

2024 年 2 月入住 1 晚
Guest Service Manager 于 2024年04月26日 的回复
Thank you for giving us a 5/5 rating, we are all delighted that you enjoyed your stay with us.

6/10 一般

Edward

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚

10/10 超赞

Steve

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

Ron

商务旅客
满意：员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚

8/10 还可以

equoia m

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was clean and staff was professional. Check-in was smooth. The only thing I didn't like was when I ran the shower the bathtub filled up with water so I was standing in dirty water. I even checked the pull up stopper to ensure it was up to drain.
2024 年 2 月入住 1 晚

10/10 超赞

Ray

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

10/10 超赞

ALEJANDRO

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff does a great job!
2024 年 1 月入住 1 晚

10/10 超赞

Daniel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Shopping
2024 年 1 月入住 1 晚

10/10 超赞

Gilbert

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The main thing for us was a very nice pool that was open. At first there were no towels, but before we left the pool there were lots of heavy towels. The second thing was the great breakfast. Other than those two, everything was very good. We will look to stay there again on our next visit. Thanks!
2023 年 12 月入住 1 晚

10/10 超赞

Craig，Higganum

满意：清洁度、员工和服务、住宿条件和设施
Very nice hotel, in a delightful, walkable area called Fishers District. Many shops and restaurants.
2024 年 1 月入住 1 晚

10/10 超赞

Brandon

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hyatt Fishers, IN
Great Hotel, very clean, great location
2024 年 1 月入住 1 晚

10/10 超赞

Emily Van

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was really close near the hotel. Staff was really nice and place was very clean.
2024 年 1 月入住 1 晚

8/10 还可以

Joseph

与家人出行
满意：清洁度、员工和服务、客房舒适度
The entry way light in our room(RM214) was going on/off randomly
2024 年 1 月入住 1 晚

4/10 很差

真实旅客

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
No management on duty
Hyatt Place Indianapolis / Fishers is a very modern hotel with a neat design. We found the hotel to be very clean. Unfortunately, the power blinds were not working. We called for assistance and we were told someone would be up as soon as the shift change took place. No one showed up and we had to deal with the blinds being open for the night. It was frustrating because the area around the hotel is very well lit up at night. I tried to speak with a manager the next morning about the concern, but I was told there was no manager on duty. I called the next business day and was again told there was no manager on duty. This is a beautiful hotel, but the service was subpar.
2024 年 1 月入住 1 晚

10/10 超赞

Jessica

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Cyrus

2024 年 1 月入住 1 晚

8/10 还可以

Ziyuan

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Megan

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Mark

满意：清洁度、员工和服务、住宿条件和设施
Arrived New Years Eve,Stayed for one night,check in was smooth,staff was helpful. Top Golf was across the road,Castleton Mall 10mins away,Lucas Oil Stadium 20mins away, we played tge Raiders, my Colts won. Plenty of options for dinning & lounging literally a walk across the parking lot. Only knock at night parking for hotel, because the businesses are so close.
2023 年 12 月入住 1 晚

10/10 超赞

Mandy

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Had an amazing stay
2023 年 12 月入住 1 晚

8/10 还可以

Birgit

2023 年 12 月入住 3 晚

10/10 超赞

Tammy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Really enjoyed our stay!
All staff were super helpful and friendly. Great location. Close to so many amenities, restaurants, and recreation opportunities. Clean, comfortable, up to date hotel. Free breakfast buffet was well stocked, with more variety and better quality than most hotels that offer this service. Would definitely stay again.
2023 年 12 月入住 2 晚

8/10 还可以

Rachel

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
.
2023 年 12 月入住 1 晚

10/10 超赞

Tate

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Melody

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

8/10 还可以

Birgit

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
One shower door was very hard to open. Water seeped next to toilet. Good size room, comfortable beds.
2023 年 12 月入住 1 晚

8/10 还可以

Scott

2023 年 12 月入住 1 晚

10/10 超赞

Mecole

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚

10/10 超赞

Ralph

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hyatt Place Indianapolis/Fishers
The hotel was conveniently located near my family’s home. The room was spacious, the beds were comfortable, and the bathroom was nice. The complimentary breakfast in the morning was quite good.
2023 年 12 月入住 1 晚

10/10 超赞

MENG CHEN

2023 年 12 月入住 3 晚