London Institute of Contemporary Arts Hotels

"Breakfast was very expensive and had limited choices."

"Despite the hotel stating on its website that parking is available, there is no parking of any kind. Additionally, we arrived at the hotel at 2:45 PM. The lobby was full of expectant guests all waiting for the magic 3:00 check in time. The staff was insistent on waiting until 3:00 before anyone could check in. This resulted in a considerable queue that caused frustration from the guests and irritation from the staff. It was a most unpleasant experience. As for the facilities themselves, I’ve not seen such filthy carpeting since my dog relived himself in the sitting room. Horrendous stains throughout the hallways and into the rooms themselves. Our window looked directly out into the walkway of a neighboring home and we were privileged to have them look in on us through the evening and the following morning. The television hung at a precarious angel and appeared to be on the verge of jumping off the wall if not for its fear of touching the aforementioned carpeting. The screen would go black after a few minutes and remain with only sound thereafter. I cannot recommend this hotel for anyone unless you find some pleasure in rude, overbearing staff, carpeting that doubles for farm floors and inoperable tech that is bordering on a health hazard. Do yourself and everyone in the civilized world a favor and seek other, any other, accommodations. "

"Breakfast selection was lovely. Room a bit tight, however, bathroom with tub & walk-in shower very large. Room was clean & staff was great."

"Very small room. Very basic accommodations."

"I really enjoyed my stay at Z Hotel Leicester Square! The room was compact, but super cleverly designed so it had everything I needed without feeling cramped. It was clean, comfy, and perfect for just crashing after a busy day in London. The staff were lovely—really friendly and happy to help with anything, which always makes a difference. You honestly can’t beat the location. Step outside and you’re right in the middle of everything—Leicester Square, theatres, food, transport… it’s all right there. And for such a central spot, the price was actually really reasonable. Would definitely stay again—great little base for a London trip!"

"Staff and property excellent but totally disappointed with the breakfast and coffee /light snack shop available. Breakfast on offer was hot food or continental. The hot food available was stone cold, cold plates with cold food. If you decided to have toast, good luck there as the bread had to go through a conveyor toaster 3 times before it registered any colour as ‘toasted’. Then once through one had to search the restaurant for the butter. Milk not by the hot drinks machine tracking again to search its location. Very disappointing!"

"The breakfast offered wide choices and was fresh. The bar was a bit expensive but offered a variety."

"Absolutely wonderful stay in London made even better by the staff of The Strand Palace. From our very dapper doorman Anthony at arrival and early check in with Saloni to the kindness of Mohammed our porter at departure, the hotel did not disappoint. The rooms were clean and well stocked. The food and service at Haxell’s breakfast buffet and dinner were excellent. The hotel is convenient and central to London and made it easy to get around the city. I would highly recommend staying here and will definitely be back. "

"All was lovely even stayed an extra night "