Interlaken Interlaken Casino Hotels

"Very convenient location and room is clean and new! "

"It’s ok stay for last minute and economic. Good location."

"Great staff. So happy with the upgrades, complimentary minibar use and refill and appreciate their train station pick and drop off. Real first class service! "

"Excellent for the price, location is also excellent for tip links and proximity to local town. I’ve stayed in hotels that were not as good as this hostel !! "

"Good location and cheap"

"Great location, friendly staff, very clean."

"Upon checking in on the first night, the hotel informed me that all hotel bookings required breakfast to be included. I explained that I had booked through Expedia, and breakfast was not included. The hotel threatened to charge an additional 40 CHF per person per day, which I stated was not in the Expedia terms and conditions. I told them the hotel needed to discuss this with Expedia, and they insisted on charging me. I refused and threatened to cancel the entire booking. They then agreed and said they would negotiate with Expedia. Ultimately, the hotel apologized as it was an issue between them and Expedia, not my concern. The matter was resolved amicably, but it was an unfortunate incident on the first day of my stay, as it was very upsetting. Otherwise, everything was fine; I slept comfortably, and the hotel was quite clean."

"Overall very positive experience, reception staff were very attentive and went out of the way to accommodate our earlier check-in. The room was really nice and clean, and we ended up staying in the hotel which was a bonus! Breakfast staff, particularly on Sunday morning, unfortunately did let the staff down, as they came across quite rude and unfriendly. "

"Clean and tidy but looks quite basic. Also has a home for the elderly nearby and the residents use the facilities in the hotel too so it gives it a certain local appearance All in all ok for an overnight stay but not for a longer term holiday "