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关于凯尔文酒店的点评

3.5 out of 5
凯尔文酒店
20 Kelvin Street, Invercargill

点评

8.6

超赞

10 分 - 超赞。342 条好评，共有 745 条点评" "
8 分 - 还可以。286 条好评，共有 745 条点评" "
6 分 - 一般。79 条好评，共有 745 条点评" "
4 分 - 很差。29 条好评，共有 745 条点评" "
2 分 - 糟糕。9 条好评，共有 745 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

8.6/10

服务设施

8.2/10

住宿条件和设施

8.4/10

环保

点评

8/10 还可以

yuanshun

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 1 月入住 1 晚
Aaron 于 2018年02月19日 的回复
Thank you for staying

10/10 超赞

Carol

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We cant rate the Kelvin hotel highly enough. We stayed there during the Bluff Oyster festival and attended a different large function. Despite the hotel being fully booked,nothing was a problem. This included making my husband a beautiful toasted sandwich & chips very late at night, when most hotels wouldve said the kitchen was already closed. The weather was freezing wind & rain,but the hotel & our room was very cosy. Its located within easy walking distance of the CBD,& has secure parking. The free parking was a huge bonus,as over 1000 were at the same event as us,so many had to walk a very long distance. We would highly recommend the Kelvin to anyone.
2024 年 5 月入住 2 晚

8/10 还可以

Gavin

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great central location
2024 年 4 月入住 1 晚

10/10 超赞

Tracy

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient central location. Friendly staff and nice restaurant
2024 年 4 月入住 1 晚

8/10 还可以

Víctor

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

8/10 还可以

Todd

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was clean but a wee bit outdated
2024 年 4 月入住 1 晚

6/10 一般

C G

与配偶出行
满意：清洁度、员工和服务、服务设施
Hotel does not have parking at location but free parking at nearby parking facity
2024 年 4 月入住 1 晚

8/10 还可以

John

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Pretty good.
2024 年 3 月入住 1 晚

8/10 还可以

Kathryn

It suited my purpose well, near to Southern Cross hospital.
2024 年 4 月入住 1 晚

8/10 还可以

Jonathan

2024 年 4 月入住 1 晚

6/10 一般

Joline

商务旅客
满意：员工和服务
Second time staying at the Kelvin. First time in 2022 we were in a fresh and quiet room. This time in a superior King room I stayed in was disappointing for its tired state, dirty carpet, hot temperature and dirty windows that let little light in. For its location and price it should do better. Staff and service were fine. The facility and room does not live up to the price charged.

8/10 还可以

Brett

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good location clean well maintained rooms and general building condition Dining excellent Highly recommended
2024 年 3 月入住 1 晚

10/10 超赞

Edwin，Campbell

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good hotel for the location
2024 年 3 月入住 1 晚

10/10 超赞

Shazia

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Really helpful reception, well located and well appointed. Comfortable rooms and bed
2024 年 3 月入住 1 晚

4/10 很差

Deborah，Fort Lauderdale

与配偶出行
满意：清洁度
Possibly the worst hotel we’ve stayed in during our tour of NZ . Reception not enthusiastic and we were kept awake for a large chunk of the night by shouting guests and slamming doors . Bar area is dominated by a mini Vegas slots which is a bit off putting . General attitude and atmosphere of place ensured we went out for dinner and breakfast . on the plus side the housekeeping staff were very nice and welcoming .
2024 年 3 月入住 1 晚

8/10 还可以

Margaret

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

4/10 很差

Natalie

2024 年 3 月入住 1 晚

8/10 还可以

Cherry，Whangarei

满意：清洁度、员工和服务、住宿条件和设施
Staff were very welcoming. Thus us an older property, but represents good value for money.
2024 年 3 月入住 1 晚

10/10 超赞

Chris

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Ova all we enjoyed our stay at the Kevin was a nice view from our room.
2024 年 2 月入住 2 晚

8/10 还可以

Robyn

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great check in staff Free Parking was offered at parking garage around corner Walkable to restaurant and local liquid laundromat Hotel is nicely appointed and would recommend for a stay in Invercargill
2024 年 2 月入住 1 晚

8/10 还可以

Peter

满意：员工和服务、服务设施、住宿条件和设施
Good location with plenty of restaurants nearby, great facilities including ice and laundry available. Disappointingly there was significant dust on the headboard and the soap, shampoo in the individual toiletries were all empty - they should check before leaving for the customers! Reception said they would look into this.
2024 年 2 月入住 1 晚

10/10 超赞

Alan

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
friendly staff. Clean and comfortable
2024 年 2 月入住 1 晚

10/10 超赞

Scott

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

8/10 还可以

Craig

满意：清洁度、员工和服务、住宿条件和设施
good
2024 年 2 月入住 2 晚

6/10 一般

Lorraine

2024 年 2 月入住 1 晚

8/10 还可以

Kelvin

2024 年 2 月入住 1 晚

10/10 超赞

Michael

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Sauber, ordentlich, freundlich und pragmatisch.
2024 年 2 月入住 2 晚

6/10 一般

Renata

商务旅客
满意：清洁度
不满意：客房舒适度
If I have no choice
Very hot. No air conditioning or fan. Smells a bit weird.
2024 年 2 月入住 1 晚

10/10 超赞

corinne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
good location, nice stay
perfect location, in walking distance of shops and restaurant. free parking right across the street is perfect. only thing is, we had expected the gym in house, but in fact you get access to an external fitness centre. would stay again
2024 年 2 月入住 2 晚

10/10 超赞

TERRY

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

8/10 还可以

Sanford

满意：住宿条件和设施，清洁度
2024 年 1 月入住 1 晚

10/10 超赞

Hollie

2024 年 1 月入住 1 晚

2/10 糟糕

Samir

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
By far the worst hotel we stayed at in our 2 week trip to NZ This hotel is in decline We arrived to a hot, stuffy room - A/C was not working - we called reception, they came, fiddled with the A/C, said it was not working, offered one rickety standing fan that couldn't stand up, was underpowered, and randomly would shuf off - when we pointed all these out, the hapless staff was apologetic and said the manager was truly sory and would compensate us for our inconvenience - however, the next morning, they flat out refused to compensate anything. I really didnt care for the compensation that much, but the dishonesty and we-dont-care attitude of the management was apalling Oh, and breakfast! or lack thereof - we paid for hot breakfast, except they said the restaurant was closed and offerred a bare bones continental breakfast instead, and refused to reimburse the difference in price Overall, this hotel is in decline, thanks to poor, dishonest management, poor facilities and dont-care-for-customers attitude
Jo 于 2024年01月9日 的回复
Hi Samir, thank you for sharing your experience with us. We apologize for the inconvenience you faced with the A/C and breakfast. We do not have any air conditioning in any of our rooms and do not advertise that we have air conditioning, therefore we offer a fan on those hot days. We do offer an extensive range for our continental breakfasts and apologise that this was not sufficient. We appreciate your feedback and will address these issues with our team to ensure better service in the future and can ensure that our team always have the best interests of our guests when they stay with us.

8/10 还可以

Hermina Berendina Maria

团体旅客
满意：清洁度、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Ben

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Really is Great value for money (carpark pretty much across the road included in price) and the housekeeping staff are lovel, and excellent at their job we came back to a spick and span room they deserve a pay rise. The location is perfect And right beside the main Mall in Invercargill. Would defs stay again.
2023 年 12 月入住 1 晚
Jo 于 2024年01月9日 的回复
Thank you Ben for the great review. We are so pleased you enjoyed your stay.

8/10 还可以

Kerry，Hamilton

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Really comfortable small room - perfect for a short visit. No desk though for working on properly. Noisy late at night with a few cars in the street and other guests slamming doors but nothing really annoying. would stay again on businmess.
2023 年 12 月入住 1 晚

6/10 一般

glen

与配偶出行
满意：员工和服务，清洁度
Convienient location, but dated decor. Cracked basin, worn sheet, tired looking bathroom overall.
2023 年 12 月入住 1 晚
Jo 于 2024年01月5日 的回复
Hi Glen, thank you for your feedback. We appreciate your comments about our location. We apologize for any inconveniences caused by the decor. We will take note of your concerns and work towards improvements.

10/10 超赞

Matthews

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Reliable Kelvin.
Always reliable at The Kelvin. Comfortable rooms, good facilities and lovely service.
2023 年 12 月入住 1 晚
Jo 于 2024年01月5日 的回复
Thank you for your kind words, Matthews! We appreciate your feedback and are delighted to hear that you had a comfortable stay at The Kelvin. We strive to consistently provide excellent service and facilities. We hope to welcome you back again soon!

8/10 还可以

Stephen

2023 年 11 月入住 1 晚

10/10 超赞

Paul

满意：清洁度、员工和服务、服务设施、住宿条件和设施
We have stayed at the Kelvin before. The location is great, convenient for shopping, dinning etc. free car park near by. Rooms are spacious, updated with modern bathrooms. Great,
2023 年 11 月入住 2 晚
Jo 于 2024年01月5日 的回复
Hi Paul! Thank you so much for taking the time to leave us a review. We're thrilled to hear that you enjoyed your stay at the Kelvin and found our location and spacious, updated rooms to be great. We appreciate your feedback and hope to welcome you back again soon!

8/10 还可以

DONALD

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚

10/10 超赞

Karyn

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The bathroom door didn't close it was broken.
2023 年 11 月入住 2 晚
Jo 于 2024年01月5日 的回复
Hi Karyn, thank you for your feedback. We appreciate you bringing the issue with the bathroom door to our attention. We will make sure to address this immediately to ensure a better experience for all our customers. Thank you again for your support!

10/10 超赞

Karyn

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice place. Thank you
2023 年 11 月入住 3 晚
Jo 于 2024年01月5日 的回复
Hi Karyn, thank you for your kind words! We're thrilled to hear that you had a great experience with us. If there's anything else we can assist you with, please feel free to reach out. We appreciate your support!

10/10 超赞

Paul

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 3 晚

8/10 还可以

Jody

2023 年 11 月入住 1 晚

10/10 超赞

Wendy，Lacombe County

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The chicken salad was excellent with the blackberry dressing!
2023 年 11 月入住 1 晚

10/10 超赞

Robert

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is a fine accommodation & the restaurant (Level One) is outstanding. The bonus is the co-located sports bar / slot machine emporium. My wife & I were both big winners that paid for room & board.
2023 年 10 月入住 2 晚

8/10 还可以

Martin

满意：清洁度、员工和服务、住宿条件和设施
.
2023 年 10 月入住 2 晚

8/10 还可以

Tash

2023 年 10 月入住 1 晚

10/10 超赞

Tristan

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚