里約熱內盧伊拉雅酒店住宿推介

「卫生间漏水，不卫生，房间隔音很差」

「Clean」

「1. Room had a bad smell. 2. There were still dust and white debris on the floor when I checked in. 3. Couldn't make a reservation for the massage as advertised.」

「Let me start by saying the hotel is beautiful, I booked a Junior suite & it was stunning. Unfortunately, our experience at Nacional was disappointing. We arrived for a 5 night stay on Easter Sunday Apr 5th & on arrival the front desk told us we didn't have a reservation even though we'd fully prepaid for our room through Expedia. I showed them copies of the confirmation on the app, the printed email showing it was paid & the message the hotel sent us through the Expedia app the day before...

「Young staff were very kind and helpful 」

「A very nice place right on the beach.」

「Thought it had a pool when booked but no pool. The rooms were clean but overall the hotel just felt small and cramped. The elevators were also super slow. 」

「Très bon petit déjeuner, frais et varié. Vue sur la plage depuis la chambre très agréable. Chambre nettoyé et serviettes changé tous les jours. Petit bémol sur les toilettes qui se sont bouchées 3 fois, cela a été résolu rapidement mais gênant d'aller voir la réception pour leur demander de déboucher avec les besoins qui ne s'évacuent pas. Sur les langues parlées par le personnel, il etaot noté Français mais aucune personne ne parle un seul mot de francais donc si vous ne savez pas parlé...

「The internet inside the room never worked!! I need to be close the room’s door. They don’t have amenities in the bathroom. The breakfast was poor, the service was slow, so you needed to wait for hot water, or fruit or the eggs!!! 」

「Everything was absolutely perfect! Definitely coming back!」