预订铁站村酒店宾馆住宿限时优惠

“Clean rooms, Friendly Staff”

“It is fine, but I don’t think it is a 3 stars hotel”

“I loved every Hilton I’ve visited. They’re normally clean with friendly staff. This time around my confusion started with the staff that checked me in. She seemed as though she was forced to be there and checking me and my wife in was an inconvenience. To top it off we got in the room and did our usual inspection. You could tell the floor had not been cleaned for a while, old plantain chips bag sitting in the couch (we left in the couch and didn’t use the couch), stained walls, and sink with……

“Good”

“Absolutely loved that it had a pool table. We used it and had a lot of fun!”

“Good”

“Appreciated how clean and pristine the premises looked. Nice presentation and staff was very pleasant and helpful.”

“I booked through Exp”

“They make you pay for parking on a separate website you have to bring up on your phone. They won't let you incorporate it as an incidental like other hotels. This is annoying and not customer service oriented. Front desk clerk staff exhibited a couple of below average customer service skills, mostly stuff that can be cleaned up with better leadership, training, and situational awareness, but they were overall friendly, as one would expect for a Hampton Inn. Other than that, the stay was……

“Only one elevator out of two working”

“No room cleaning service, no offering water, no offering new towels…didn’t clean up garbage can, bad smell in the room.”

“Staff was extremely accommodating.”

“Excellent hotel !”

“Environment quiet, air conditioner too noise”

“很干净，非常新的酒店”