Phoenix Ironwood Country Club Hotels

"I was worried with some of the reviews. Bogus. Room is clean, staff was great, location is great. Since I was worried about the thin walls and floors I requested top floor. Was told to call the morning of for that request. I called this morning and Caitlyn locked me into the top floor. I expressed concerns of possible pet smell or fleas as we were tore up one time in a hotel in yuma. She said she'd double check but was pretty sure no recent pets in this room. That was great customer service. When we arrived at 5pm we got our top room and it was great. Clean n no smell. We then had trouble with the wifi. Went down to front desk and talked with Alyssa. She was also great. Very friendly, and polite. Explained what I needed to do and if any problems to let her know. We still had problems. After being on hold for 20 minutes I hung up and contacted Alyssa again. She said she would get in touch with tech support. 20 minutes later she called me and said tech support would call me and at the same time they did. Tech support heard the issues and within 5 minutes had them solved. I went down to ask Alyssa for thier names so I wouldn't mess up on spelling. We talked for a bit, she explained a couple of the bad reviews like that pallet bs and some others. I can say this we will be back to stay here again multiple times to visit our granddaughter in college. "

"The host was amazing - very responsive to any questions we had. Check in and check out was easy. The property was very nice. We loved the pool and hot tub! Would definitely stay again!"

"Beautiful home and had everything we needed . Would stay again . "

"Clean and spacious rooms. Great customer service. Highly recommend."

"Staff was very friendly, great amenities!"

"Very clean, "

"Great place for large family vacation. Lots of room and things to do. Host was very accommodating and quick to respond to any concerns. Highly recommend!"

"Karla was a fantastic host and incredibly accommodating when our flight was canceled. The home was clean, beautiful, and offered plenty of space for our family. The pool and spa were so refreshing, and the backyard was wonderfully relaxing with its peaceful water views. We especially enjoyed using the pedal boat.We cooked multiple meals in the well-equipped kitchen and on the BBQ. The neighborhood was quiet and felt very safe—we went on walks every day. Overall, a truly enjoyable and relaxing stay."

"Easy; thanks to online pre-check-in. Walked in, got keys and was in my spacious room in no time!"