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"Loved everything- one of a kind onsen, indoors & outside - what a spread of humongous buffet breakfast & dinner with Japanese & western cuisine. Beautiful surroundings, aesthetically pleasing & a great view of the lake & mountain from our suite - 256. "

"His spring tub in the room balcony is very nice. Also must try the public onsens in the hotel. Very nice. And breakfast and dinner are very nice as well."

"Location, great staff and room "

"The property location is walking distance to many stores and restaurants. Room is clean and good size in Japan compared to other hotels. Decor is modern and new. Highly recommended to business travelers or travelers with kids. Breakfast is awesome with variety of selections. "

"As a frequent traveler to Japan, I really like the Shin-Yokohama Associa Hotel. For those who are new to Japan, this is the next bullet train (Shinkansen) station after Tokyo, so a very nice station area, full of restaurants and shopping. The location needs to make sense to your schedule to work- I have a large customer nearby, so very convenient. Very clean room, great view, staff is friendly, and many restaurants all around. Great hotel for business travelers!"

"Wonderful room, gorgeous view"

"Centrally located for the two stations and on an airport bus drop off, this hotel is very good value, with a lovely buffet breakfast available and good facilities. A friendly and welcoming staff helped us enjoy our stay. We will return."

"The bed and pillows were first rate. The best I came across during my trip to Japan."

"Beautiful location, amazing staff and super clean"